I needed the batteries changed in two vintage watches. The team at New Cavendish Jewellers could not have been more helpful, finding the best and most cost effective way to get the watches running ag... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delighted with the service received. I was emailed with updates every step of the way and delivery was next day. Item immaculate and beautifully wrapped. Actually the only jeweller I could find who ha... See more
Company replied
Repaired a couple of gold chins and heirloom bracelets beautifully - never seen them so clean either which was an added bonus. Lovely friendly and helpful service - I highly recommend this shop and lo... See more
Had a stone reset, they did a fantastic job, explained exactly what was involved, took the time to hide a small chip so the ring looks better than when it came in. Friendly, professional and knowledge... See more
Company details
- #148 of 286 best companies in Jewellery shop
Written by the company
Established in 1982, New Cavendish Jewellers has become one of London’s destination Boutique’s for luxury Watches & exquisitely curated fine Jewellery. Independent and family owned to this day, we are proud to offer a range of beautiful items all under one roof. Official agents for Breguet, Cartier, IWC, Jaeger-LeCoultre, Officine Panerai, NOMOS Glashutte and Tissot. Alongside our prestigious watches, we offer an extensive range of luxury Jewellery using stones as wide ranging as Rubies to Amethysts. A fully rounded Jeweller, we offer a full repair service from watch batteries on site to full Jewellery restorations in our dedicated workshop - discover more in-store and online.
Contact info
2 Marylebone High Street, W1U 4NF, London, United Kingdom
- 0207 487 5628
- info@newcavendishjewellers.com
- newcavendishjewellers.com
4.8
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used New Cavendish Jewellers on…
I have used New Cavendish Jewellers on several occasions over the past 25yrs fir repairs and adjustments They’ve helped redesigning various pieces and always provided great courteous efficient service Thank you
29 July 2025
Unprompted review
I have been dealing with New Cavendish…for 20years years
I have been dealing with New Cavendish Jewellers for 20 years and their service has always been excellent, prompt and reliable.
18 August 2025
Unprompted review
Reply from New Cavendish Jewellers
A pleasure to be of service.
New Cavendish Jewellers provide an…
New Cavendish Jewellers provide an amazing service. I have been going there for years and constantly recommend them to friends. A trustworthy and friendly service at reasonable prices. Highly recommend
18 August 2025
Unprompted review
Reply from New Cavendish Jewellers
Thank you for your kind words, we look forward to seeing you again for many years to come!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.