The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of... See more
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Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went... See more
Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly &... See more
I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks a... See more
Company details
Written by the company
We've been crafting sofas handmade by us since 1985 and specialise in upholstery on sofas, chairs, dining seats etc. Offering full recovers, loose covers, cushion covers & new inners. Available in Fabric or leather with 1000s to choose from.
Contact info
Python Works, Todmorden Rd, , OL15 9EG, Littleborough, United Kingdom
- 01706 371711
- info@newenglanddesign.co.uk
- newenglanddesign.co.uk
4.7
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly family firm, excellent service
Refreshing to deal with this friendly, helpful family firm rather than a big chain store. Samples arrived swiftly, ordering and delivery were very easy, excellent customer service. Very pleased with the footstool.
30 January 2024
Brilliant company to deal with
Our whole experience of New England Design was exceedingly good - the web interface, the speed of messages, the reception in their shop (which is definitely worth a visit) and, of course, the design and workmanship of the footstool itself. We are so pleased.
29 January 2024
Exactly as described
Exactly as described, just what I wanted.Good price -value for money.
Well packaged and delivered to my door in Northern Ireland within 24 hours of placing order.
16 January 2024
First class service
First class service. Excellent product for a very reasonable price.
19 January 2024
Great footstool
Wonderful product - great service and delivered day sooner than estmated. Love my foot stool - so well made and great quality
8 January 2024
Amazing service and product from a UK…
Amazing service and product from a UK family business.
I ordered the product on a Sunday, it was manufactured and delivered by the Tuesday.
Lovely product, great customer service and the handwritten note was a lovely touch.
Thankyou all very much
8 January 2024
Highly recommended.
The foot stool that I ordered was delivered quickly and was exactly what I wanted. Quality fabric expertly fitted in the perfect colour match. Highly recommended. I will certainly look to order from this company again without hesitation.
8 December 2023
Unprompted review
Quality
Quality. Service and professionalism.
A beautiful piece of furniture. I cant wait
Until I can replace some more items.
4 January 2024
Very satisfied!
The stools we ordered are excellent, well made, nicely finished and with good quality materials. There are a wide range of colours to choose from and we are pleased with what we have chosen. I would recommend this company. The stools arrived promptly and were well packed. Very happy.
2 January 2024
Oxford Footstool
Great quality, speedy delivery. Can't fault the service. Extremely happy with my purchase.
16 November 2023
I am very pleased with my footstool and…
I am very pleased with my footstool and delivery was very quick. Would definitely recommend this company
26 October 2023
Pleased with purchase
We are really pleased with the quality of our footstool. The material colour was just as we had hoped. Delivery was very fast and the item was very well packaged.
16 October 2023
Footstool purchase
When I ordered my footstool , I waited no longer than a week for its arrival . I am delighted with the product and service in equal measures . Would highly recommend this firm . Thank you x
16 October 2023
A great experience from start to…
A great experience from start to finish. Great communication with Samantha to get a bespoke design, and very happy with the finished goods. Would thoroughly recommend.
28 September 2023
Quality product and excelllent service
Quality product and excelllent service. This is the second footstool I have purchased. Recommend buying direct if you can.
25 September 2023
Beautifully made footstool
Beautifully made footstool and excellent speedy delivery and service
Highly recommend and thank you.
Regards
Joan Miller
5 October 2023
Unprompted review
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