New Faith Network Reviews 784

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers had a great experience with this company. Customers are very happy with the diverse selection of movies and series, often highlighting the regular addition of new content. Many appreciate the family-friendly nature of the content, which is free from swearing and nudity, making it suitable for all ages and promoting meaningful discussions. The platform is praised for offering uplifting, educational, and faith-based films that provide a refreshing alternative to other streaming options. Reviewers also enjoy the convenience of streaming programs to their TV and the availability of content in various languages with good translations. However, some people were dissatisfied with the subscription process, finding it unclear that selecting a monthly payment option could lead to a yearly contract. There were also occasional mentions of issues with subtitles not working correctly or a limited selection of content on certain devices compared to a PC. A few other people also felt that some movies lacked strong Christian messages or that the app and website experienced problems.

What people talk about most

Product

People report positive experiences with the product, highlighting the wide variety of movies and series... See more

Subscription

Users describe ambiguous interactions with subscription, with many expressing satisfaction, finding new... See more

User experience

Customers had ambiguous experiences with the user experience, with many appreciating the selection of movies... See more

Website

Consumers find the website experience to be ambiguous, with some appreciating the ability to stream programs... See more

Application

Reviewers mention ambiguous feedback about the app, with many enjoying its functionality for streaming... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good: New movies come regularly. Good christian content. Quite a variety of movies. Surprising: The topic "Amish and regular culture" is very dominant as if this were the main problem in the USA. Ba... See more

Rated 4 out of 5 stars

As a Dutch Christian I didn't want tot subscibe to a general streaming service. Stumbling upon NFN I was attracted. I subscibed for a year and I am very happy now. From a lot of movies and n... See more

Rated 4 out of 5 stars

Enjoy watching movies, series and children’s programs that are values based, upholding the Christian faith. Some movies are a little bit slow in the plot line.

Rated 4 out of 5 stars

For us is it important that we can watch movies and series what is of our interest. Religious and Hopefull.


Company details

  1. Movie streaming service
  2. Media company

Written by the company

New Faith Network is Europe’s* leading Christian streaming platform, bringing faith, hope and love into homes through carefully selected movies, series, documentaries and safe kids content. More than 450,000 families have joined a growing community that values inspiring entertainment and family-friendly viewing. Every membership helps make faith-based stories more accessible and supports the creation and distribution of Christian content around the world. *also available in Australia and New Zealand.


Contact info

4.0

Great

TrustScore 4 out of 5

784 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Caution! Subscription details unclear

Don’t sign up for a free trial unless you are careful to scroll down and select the actual monthly subscription. What appears to be a monthly $9.95 subscription is actually an annual one charged monthly.
Selecting that option will lock you into a year long subscription.
It’s a very unusual way of structuring a plan and easy to sign up for something you don’t want.
I would expect a lot more content too.
I had to have my account terminated after cancelling the membership to prevent the automatic monthly charge.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

good movies

good movies. but the app and website always has problems. I expect it to work when the subscription is so expensive. now I cannot even watch the movies. only 3 tv shows show up on the website

edit: I think it was because I used vpn on a country I did not create my account in. I think you can only see from the country where you made the account

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Sadly they are scammers

Sadly they are scammers! I have disputed and cancelled several months ago but they keep taking money!!! Saying I signed up for a year I've NEVER heard of something like that for a TV channel and even though they said they will "do me a favour" and cancel they Still take my money every month!! I will avoid them at all cost they have like 2 nice shows only 1 season and some super weird low budget stuff. I can watch everything they have on y-t and cancel when ever I want. Just avoid scammers im sure there are better Christian TV channels out there that's not scammers very sad though! People should have a choice of when they want to leave and not get scammed!

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Non-transparant subscription, stuck to a year against my will.

As other reviews say, not at ALL transparant about the free trial. I literally have no clue how i'm stuck to a year contract now. They've must've done it in some scummy way, because I definitely read it as being able to cancel it monthly. Don't get a subscription here, not worth it. Definitely as a 'christian' network should not be this scummy. Which raises the question who actually owns this network.

11 October 2025
Unprompted review
Rated 3 out of 5 stars

Watch out for payment obligation

Their app worked great on my Apple TV. The trial period worked hassle-free as promised. I intended to use it only to watch season 5 of The Chosen (which I love!) as it came out.
However I was mislead by the quotes on their website: "No obligation - you can cancel anytime" , "You can easily cancel your subscription at any moment" and "Your subscription is monthly terminable". It appeared I ended up with a yearly subscription. Easy to cancel, but payment obligation stays. Advice: read carefully and choose Flexible subscription.
I did not expect this from a company that calls itself Christian.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

An absolute scam

An absolute scam! Signed up for a free trial cancelled that trial the next day as the options were TERRIBLE and cancelled my subscription and they have proceeded to charge me for a year anyway! I am not paying them a penny absolute theives

15 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP TO THIS "CHRISTIAN" APP :(

DO NOT SIGN UP TO THIS. like others, i was charged for a yearly subscription without any notice beforehand and when i cancelled after my first payment was taken i received an email to say sorry to see you go etc. which obviously sounds like its been cancelled. but they have continued to take payment the following month and when emailing them to ask for assistance/for it to be cancelled i was basically just told no we will be charging you every month for a year. even though i dont used the app. was not expecting to be scammed by a "christian" company. i am so disappointed.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Same thing happened to me as the…

Same thing happened to me as the reviewer who said that they charged them yearly, no warning, no email, just straight up $95 from my bank account. Disgusting to say the least. They are refusing to fully refund me!

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't subscribe for two week trial

Don't subscribe for two week trial, I got charged yearly fee without any notification, no email notification of charge either, there is a monthly option but they chose to charge me the larger fee of course😞, customer services ignored my request for refund. Have called my bank to block further charges. Very sad to be treated this way 😞

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible network, works more like a scam

Just thought to drop a review to protect someone else - don’t do it, don’t drop your card details, this operates more like a scam than Netflix, transparency is zero and even after you have paid for the month against your will and they refuse you a refund, you still can’t watch anything for the month. Your subscription goes on even after you have gone through hell trying to cancel it and they tell you it’s been cancelled - DON’T DO IT - in my candid opinion - more of a waste of my money and time as I got zero value for money , I’m just hoping they stop charging my card, if not I’ll have to change bank cards -

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Would have put 0 stars if possible. Have had multiple charges under different company names so didn't recognise it being charged to our credit card up to 3 times a month! It's a total scam or using the company to scam. Not very Christan!! Have had to cancel credit card completely!

27 April 2025
Unprompted review
Rated 2 out of 5 stars

Cancellation/Contact

Loved the content I was able to watch but realised it was too much for my use so tried to cancel. The cancel button was nowhere to be found so I used their contact site letting them know I wanted to end the free trial. Despite 3 attempts, I've been charged twice with no response to my email. I haven't received any of the email verifications either but the pathway to cancel is now showing up. It appears the only thing that did work well was their ability to take money that wasn't theirs.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Vera bad.

Very bad, I want to cancel my subscription and I can't and I send an email and try help and nothing, they keep charging my bank account.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

NewFaithNetwork

NewFaithNetwork – A Great Alternative for Christian Entertainment!

If you’re looking for a faith-based alternative to Netflix, NewFaithNetwork is a fantastic choice! Finally, a streaming platform that offers family-friendly movies without Hollywood’s “woke” influence. It’s refreshing to have a selection of Christian films, inspiring documentaries, and faith-driven series that align with biblical values.

One thing that could make it even better is a dedicated section for children’s movies—faith-based content for kids is much needed! Also, I wonder why The Chosen isn’t available? It’s one of the most beloved Christian series worldwide and would be a perfect addition to the platform.

Overall, NewFaithNetwork is a great step in the right direction for Christian entertainment, and I highly recommend it! 🙌✨

17 March 2025
Unprompted review
Rated 1 out of 5 stars

The only reason for the 1 star was…

The only reason for the 1 star was because when I canceled my subscription they still took money out my account and had the cheek to blame my bank I 1st started on the 14 day free trial then paid last months subscription and then on the 13th of Feb I canceled the subscription because I never watched it and then noticed they took money from my account after trying to sort this of come to realize that they are not interested in returning my money and have choosen to ignore my emails

28 February 2025
Unprompted review
Rated 1 out of 5 stars

New Faith Network have been removing…

New Faith Network have been removing £95.00 out of my bank account for years I never watch it I have written to them on numerous occasions to ask them to stop and to return the money to my bank account. I am at a loss as how to stop this from happening. Can someone please please help me. Do not ever give them your bank account details they are thieves they will continue to take money from your bank account definitely not an ethical Christian company.

8 January 2025
Unprompted review

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