New Forest Surveying Ltd Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First class service from Gerard and Hannah of New Forest Surveying. Swift knowledgeable responses, a telephone call after the survey ahead of comprehensive survey report. So impressed and would highly... See more

Rated 5 out of 5 stars

Excellent service from Gerard. Phone call update after the survey was done and the full report a couple of days later.

Company replied

Rated 5 out of 5 stars

The service provided was very quick and efficient, the team communicated clearly at every stage, kept us informed and provided a thorough report. Highly recommend.

Company replied

Rated 5 out of 5 stars

Gerard conducted two recent surveys for us. In both cases, he provided us with detailed, expert advice both verbally and in the written report, as well as useful background reading. Nothing was too mu... See more

Company details

  1. Chartered Surveyor
  2. Architectural Designer
  3. Building design company
  4. Commercial property estate agent
  5. Commercial Property Inspector
  6. Property Surveyor

Written by the company

New Forest Surveying Ltd is an independent Hampshire based Building Surveying practice providing professional advice to clients. The company is owned and operated by Gerard Pocock BSc (Hons) MRICS who is a Chartered Building Surveyor with extensive experience in all core building surveying and project services. Clients can expect a high standard of work and attention to detail undertaken in a timely manner and at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Best investment we made so far!

This is the second time we have used New Forest Surveying - our first potential purchase fell through due to an issue with the house - and we consider that Gerard's advice saved us a LOT of money in the long run! Therefore, we consider the money spent with New Forest Surveying a VERY good investment! Both times we have dealt with New Forest Surveying, they have been quick to respond, quote, set up the appointment and deliver the report. Extremely efficient and very helpful. Would give more than 5 stars if I could.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Great price and excellent service

Gerard is very professional and efficient to report the summary on the same day after inspection and full report has been received on the next day, I will highly recommend New Forest Surveying.

19 August 2021
Rated 5 out of 5 stars

Very straightforward

Very straightforward from the initial contact with Gerard & Hannah. Quick professional service. Good communication from start to finish. Had verbal feedback once the survey had been carried out, followed by a very helpful report the next day. Would definitely recommend.

9 August 2021
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Reply from New Forest Surveying Ltd

Thank you and all the best.

Rated 5 out of 5 stars

Personal and professional service

A personal, yet highly professional, service with a comprehensive and easy to read and comprehensive survey report and verbal summary provided with a competitive price. The property survey and report was booked in promptly, arranged and completed in a very timely manner. I am thoroughly satisfied and would highly recommend for a property survey.

5 August 2021
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Reply from New Forest Surveying Ltd

Thank you Karen, we wish you all the best with your plans for the property.

Rated 5 out of 5 stars

Thorough and informative

Thorough and informative, we received a verbal report on same day with a full written report the following day. Found issues that were not apparent to us, which of course is why we employ such a service. Will definitely use again.

16 July 2021
Rated 5 out of 5 stars

Very quick and efficient service…

Very quick and efficient service provided, at a very competitive cost.
We were very happy with the content of the report we recieved, the quality of reporting and the knowledge used to compile it.
Would highly recommend.

7 July 2021
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Reply from New Forest Surveying Ltd

Thank you Craig, we wish you all the best in your new home.
Gerard & Hannah

Rated 5 out of 5 stars

An excellent experience

An excellent experience both in terms of enquiring about / booking the survey and in terms of the survey itself. Very useful, straightforwardly delivered verbal update given on the day, which was hugely valuable in terms of setting our expectations, followed by a very clearly written survey within just a couple of days. Very happy with the experience, will use again when we find our next candidate home.

27 June 2021
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Reply from New Forest Surveying Ltd

Thank you Victoria. Very much appreciated feedback.

Rated 5 out of 5 stars

I was delighted with the level 3 RICS…

I was delighted with the level 3 RICS building survey which was done yesterday on a house I am planning to purchase.

The surveyor was extremely pleasant to deal with, and very efficient and did absolutely everything I asked and all on time. He was easy to talk to and happy to explain everything without jargon.

He called me straight after the survey to give me a very good idea of the main findings before writing his full report so I didn't have to wait and worry about what might have been found for long!

The report was sent later that evening and included lots of extremely helpful photographs.

I would definitely use this company again and would highly recommend them.

Note I have no conflict of interest as I only found this surveyor after a Google search for RICS accredited companies in the area.

12 June 2021
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Reply from New Forest Surveying Ltd

Thank you Gay, I hope you are very happy in what is a beautiful house and location. Best wishes
Gerard and Hannah

Rated 5 out of 5 stars

Great Surveyor for first time buyer. Happy to Explain and help wherever possible.

I emailed every local ish surveyor I could find (approx 10-15) as I wanted to beat the stamp duty so any time savings would be critical. I say this because I spoke to many, some of which really couldn't be bothered to explain anything and seemed like it was a bother. I went with Gerard from New Forest Surveying as he spoke with me himself prior to deciding to use him and answered some questions, he was very calm and happy to help as being a first time buyer its so much unknown having never done any of this before. He was very responsive by email along with his wife Hannah, everything was booked in fast and he called after he completed the survey explaining everything with the full level 3 building survey report emailed over later that evening. I've since asked a couple questions which he answered promptly and again very helpful. The report was very detailed and covered everything. I feel it was very good and I would happily use or recommend Gerard to anyone.

8 June 2021
Rated 5 out of 5 stars

Helpful, professional, well priced!

I had found New Forest Surveying through local surveyors in the New Forest area on google.

Gerard had a chat with me prior to booking, to talk through what we would expect from the survey along with an example. Booking was easy and very well priced. Gerard then called us on the same day he had done our Lv.3 building survey to give us a summary of how the visit was and then supplied us with the finalised report next working day.

The report itself, was explanatory and I found it easy to understand.

Very polite, professional and helpful with his advice and tips - thank you Gerard and Hannah, would recommend!

15 May 2021
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Reply from New Forest Surveying Ltd

Thank you Abi, we wish you all the best with your move.

Rated 5 out of 5 stars

Good service

I found the service to be efficient and thorough. Communication was clear and I was confident in the expertise.

7 May 2021
Rated 5 out of 5 stars

Defect Diagnosis

Gerard was great. He arrived bang on time and quickly put our minds at rest.

We asked for a defect diagnosis and Gerard explained exactly what the problem was and the actions we needed to take to remedy it. A report was emailed the following day.

I would have no hesitation in recommending New Forest Surveying Ltd to anyone looking for surveying services.

21 April 2021
Rated 5 out of 5 stars

Good price and service

Timely, cost effective, efficient report that I could understand!

24 March 2021
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Reply from New Forest Surveying Ltd

Thank you Alan, that's our aim. All the best.

Rated 5 out of 5 stars

Gerard at New Forest was very…

Gerard at New Forest was very responsive and super professional.

He exceeded expectations and turned the report around really quickly.

He offers great value for money and I would have no hesitation it using him again and recommending him to anyone else.

Regards

Mark

20 March 2021
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Reply from New Forest Surveying Ltd

Thank you Mark. I wish you all the best
Gerard

Rated 5 out of 5 stars

Great service

Gerard was very quick to give us our report, and the verbal feedback on the day of the survey was such a reassurance. He's been a real help with queries we have had after reading the report too. A special thank you to his wife, who was lovely and very reassuring over the phone when we booked the survey.

13 March 2021
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Reply from New Forest Surveying Ltd

Thank you for taking the time to leave a review Rebecca. Best of luck with your move
Gerard & Hannah

Rated 5 out of 5 stars

First Class Service

Contacted NFS to get a full survey on our proposed house purchase. Gerard was friendly, helpful, and able to carry out the inspection in a timely manner. On the day of the inspection I received a phone call to tell me how it had gone (well, thankfully!) and within 24 hrs had the full, detailed report. Overall, excellent service at a very reasonable price. Well worth it for the extra peace of mind. Thank-you Gerard.

11 March 2021
Rated 5 out of 5 stars

A 5 Star Review for Good Reason.

New Forest Surveying Ltd are worthy of every one of the five star rating I gave them. Gerard Pocock conducted my Home Buyer Survey exactly when he said he would and provided me with the results of a comprehensive survey at the time he said he would provide it. For a non builder I found the survey easy to read and understand. Gerard's follow up phone call helped me to focus on the most important issues I need to resolve and as a whole, the survey has helped me to forward plan the minor remedial work necessary with confidence.

17 February 2021
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Reply from New Forest Surveying Ltd

Thank you Keith, all the best with the move.

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