We had Johnny from New Home Quality Control out to do snag. Really nice guy explained everything very well and nothing was an issue happy to answer any questions even after the snag. 115 issues found... See more
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The UK’s No1 property snagging company. At New Home Quality Control we carry out a comprehensive survey of your property and provide a highly detailed snag list accompanied by photographic evidence where needed to ensure nothing is missed. This can be given to the relevant build contractor for immediate completion. In our experience of being at the top of the building trade we have seen re occurring items and issues that get missed along with very important tolerances that have been overlooked and in time will only develop new or make ongoing issues a lot worse which in turn will only cost yourselves a lot of money once your warranty has expired.
Contact info
unit 11 llanelli busines park, sa14 8lq, swansea, United Kingdom
- 01792 344112
- info@newhomequalitycontrol.co.uk
- newhomequalitycontrol.co.uk
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From start to finish the guys have been…
From start to finish the guys have been amazing so accommodating when I needed to change dates. The report was through within 48hrs and the attention to detail is second to none!
Thank you I would of missed so much of what you have found, well worth the money.
Snagger was Paul
I had my new build inspected by New…
I had my new build inspected by New Home Quality Control and Troy came out to do the survey. He was brilliant from start to finish. I’m not a builder and I wouldn’t know what is or isn’t up to standard, so having someone go through the house properly was a huge weight off my mind.
Troy picked up so many things I would never have spotted, and the report he put together was really detailed. It came with photos, videos, and references to NHBC standards, which makes it clear to the developer what needs putting right. That gave me real peace of mind.
On top of that, Troy was just a lovely person to deal with – friendly, reassuring, and explained everything in a way I could understand. I’d been thinking about getting the cavity check done too, but he explained it’s best to do that in winter when they can use the heat-sensing camera properly, so I’ll be booking that later in the year.
What I also liked was knowing that if the developer tries to argue back on anything, NHQC will help me follow up and support the case. That kind of backup makes such a difference.
All in all, I’m really glad I booked this inspection and I’d recommend Troy and NHQC to anyone buying a new build. It’s money very well spent.
Professional and Knowledgeable
The gentleman snagging our house was extremely knowledgeable and helpful. He showed up within the allocated timeframe and our report was back to us within 24 hours. The report was well presented and detailed. Excellent customer service, would definitely recommend.
Prompt response to snagging query
Prompt response to snagging query, well done work with a rapid report available before completion.
Highly recommend before completion.
Great experience
Great communication and very in depth report, very happy with the service we received. Thank you!
Troy carried out our snagging…
Troy carried out our snagging inspection and was excellent from start to finish. He was very thorough and detailed in his checks, explaining everything clearly so we understood the issues and what needed to be done. His timekeeping was spot on, and the whole process felt professional and efficient. Great service all round – highly recommended!
Necessary and value for money
It was really easy to arrange an appointment, the communication was good and we were very happy with how quickly we received the report back. There is no way that my husband and I could have possibly seen all the issues and jobs that require attention. As far as we are concerned it was money very well spent.
Excellent service
Johnny was excellent. The report is detailed and he was very friendly talking me through everything.
Don’t Skip a Snag – Paul Made All the Difference
Paul was extremely friendly, thorough, and very knowledgeable. My builder had tried to put me off getting a snag, and now I can see exactly why…they didn’t want me to know about the faults that I would never have spotted myself. Paul found them all and took the time to explain each issue clearly, which gave me real peace of mind. I honestly feel like our house inspection was in good hands with Paul.
If you’re considering a snag, don’t hesitate…highly recommend Paul!
I’d definitely recommend
I recently used New Home Quality Control for a snagging survey and was really impressed. The service was thorough, professional, and gave me real peace of mind about my new home. Everything was explained clearly, and nothing was too much trouble. I’d definitely recommend them to anyone buying a new build!
100% recommend
100% recommend, definitely worth the investment.
Thoroughly and meticulously done inspection, very attentive to details.
Easy to read report provided on time.
On top of all that, very friendly inspector and arrived on time.
Outstanding Service
Outstanding Service – Exceeded Our Expectations! ⭐⭐⭐⭐⭐
As first-time buyers, we wanted to make sure our new home was thoroughly inspected, and New Home Quality Control went above and beyond!
Our completion date changed three times, but the Snagger was incredibly flexible and adjusted his visit without any fuss. Communication was brilliant from start to finish, and we received our full, detailed report — complete with photos — within 24 hours.
The inspection was extremely thorough, even including a drone survey of the roof before 8am! We now feel fully confident in requesting the identified issues to be addressed.
We couldn’t have asked for a better experience and would highly recommend New Home Quality Control to anyone buying a new-build property.
New home quality were fantastic from…
New home quality were fantastic from start to finish. Professional, punctual, and extremely thorough — Paul picked up on so many details I would have missed. The report was clear and easy to use with my developer, giving me real peace of mind. Highly recommend to anyone buying a new-build!
This is a must
Was really worried when buying a new build so having a snag report was essential. Had the report 6 days after moving in.
Massively put our mind at ease no major issues with house but still found multiple things that we can now report back to our builder to get sorted.
Thanks again.
Dean Wilson visited our property on the…
Dean Wilson visited our property on the agreed time and date. Prior to the visit he reached out to confirm the time and date suited. On arrival Dean explained the process to us in detail, he then went about a thorough inspection of our property starting from the outside working inwards. Dean has a very sharp set of eyes and knows exactly what to look for, he is also very professional and polite! We received the report as soon as we settled the remaining balance. I would fully recommend using New Home Quality Control for your snagging report and if Dean Wilson arrives to conduct the inspection you have hit jackpot. Thank you 5 stars all round
Great experience
Booking was very simple; I received good professional communication from Glen who did a great job carrying out my snagging check. He spotted 24 issues in my new-build apartment which was a lot more than I was expecting; I am really glad that I decided to have the inspection carried out and I am happy that I chose New Home Quality Control. They had great availability and were able to see my property quickly and shared the report with me the next day. Beware other property inspection companies who have loads of fake reviews; this one is legit!
Great customer service and very…
Great customer service and very knowledgeable staff. Got the snagging report the next day after the survey. Very happy with the service received.
Great experience from start to finish
Great experience from start to finish. Good comms. The surveyor was really friendly and very meticulous. The report is concise, evidence backed (photos), and references regulations where applicable. Highly recommended.
Very thorough - would highly recommend
Very thorough reporting, quick response and good customer service. Would definitely recommend to friends and family. Thank you Joe.
As first time buyers, it would have been helpful to have also received a summary list of issue numbers in priority along side the overall report.
New home, no surprises!
Professional and thorough post-handover check. They spotted issues we’d overlooked and provided clear reports so we could get them resolved quickly. Excellent attention to detail and well worth it for peace of mind in a new home.
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