New Optimist Reviews 192

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the beautiful craftsmanship and the excellent fabric. Many people appreciate the unique designs and the comfortable fit of the clothing, with several reviewers expressing their love for the brand's philosophy and concept. Consumers also frequently mention the great service they received, noting the helpfulness of the staff. The overall sentiment indicates a strong satisfaction with both the items purchased and the positive experience of interacting with the company.

What people talk about most

Product

Consumers find the products to be of high quality and well-designed. Many reviewers praise the fit and fabric... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

We visited the workshop, tried on lots of beautiful clothes made in the heart of Amsterdam, and even got a snapshot of the upcoming winter collection. It was brilliant! Went home with a smart new outf... See more

Company replied

Rated 5 out of 5 stars

I was looking for a pair of wide legged pants that fit my body forever until I found them at New Optimist. I should have known: this brand is everything you want a fashion brand to be: local, sustaina... See more

Rated 5 out of 5 stars

It was great to hear about the journey you made so far and also the growth ambitions you have for the future. We ‘felt’ the passion for the business. The building you are in, is super. Lots of light... See more

Company replied

Rated 5 out of 5 stars

Choose for pick-up my order from the New Optimist Atelier in Amsterdam West - and was offered to fit the product and change if needed. They offered a coffee and had a nice chat. Absolutely recommend!


Company details

  1. Clothing Shop

Written by the company

Discover our non-industrial take on fashion. A trend that sets the tone to change the fashion industry. Small batches. Designed for circularity. Hand-cut and sewn in our Amsterdam atelier. That’s how we transform the industry piece by piece.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy!

I was looking for a pair of wide legged pants that fit my body forever until I found them at New Optimist. I should have known: this brand is everything you want a fashion brand to be: local, sustainable and fashionable.

19 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look