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Rated 1 out of 5 stars

Scam warning I placed an order totaling approximately €6,000 on August 15, 2025. As of March 26, 2026, my order has still not been shipped, and I have not received a refund. Please be cautious b... See more

Rated 5 out of 5 stars

I have used Newpop many, many times and they have never failed to be less than perfect. Great service, good communication, and stellar products. The shipping isn't overnight, but that is one of the re... See more

Rated 5 out of 5 stars

It is the second time I m buying products from your shop.Ibelieve the most important thing is reliability.Although there was a little delay l was sure I would get my package in a perfect condition as... See more

Company replied

Rated 5 out of 5 stars

Newpop Italy has an excellent Customer Service Care 🏆🏆🏆. Especially at their website while using the online chat service, you get the best service - and I must mention the kindness of Gaetano... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

newpop nasce nel 2001 da una forte passione per l’ home-design prefiggendosi fin da subito l’obiettivo di rendere accessibile a tutti i migliori oggetti di design dedicati all’arredamento della casa e dell’ufficio. Il vasto catalogo offerto da newpop è composto da oggetti di design prodotti dai migliori Brand di fama internazionale che hanno scritto la storia del design mondiale, come: Arflex, Driade, Iittala, Moroso, Stelton, O Luce, Brionvega, Danese Milano, solo per citarne alcuni, ma anche da Brand emergenti e innovativi, oltre a sostenere autoproduzioni indipendenti di giovani e talentuosi designer i quali possono godere di una interessante visibilità. Tramite l’iscrizione gratuita a newpop si potrà accedere a tutte le offerte e sconti periodici molto vantaggiosi, che verranno comunicate attraverso le newsletters e altri strumenti di comunicazione. Gli iscritti godranno di tantissimi altri servizi annessi come : assistenza sull’arredamento, informazioni utili, curiosità e tendenze legate al favoloso mondo del design. Inoltre puoi seguire newpop, condividendone la passione per il design, attraverso i principali social network, come Facebook, Twitter, Google+, Instagram e Pinterest. La mission di newpop è quella di offrire a tutti benessere nel vivere quotidiano, attraverso oggetti destinati a durare nel tempo. Lampade, librerie, tavoli, sedie, accessori per la tavola ben disegnati e funzionali sono più che oggetti belli, perché agevolano i gesti quotidiani, accrescendo la qualità della vita di chi con essi convive. A tutto questo si aggiunge la competenza e la serietà di una realtà come newpop che, grazie all’esperienza consolidata negli anni, attraverso un’attenta e scrupolosa attività di ricerca e agli intensi rapporti consolidati con i migliori brand che operano nel settore, riesce ad offrire sempre il prezzo più basso, rendendo così accessibili a tutti il possesso di questi meravigliosi prodotti che rendono unici ed esclusivi gli ambienti di chi ci abita.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Design change

I didn't realise that these plates were going to be slightly different from the last ones I bought but they are still lovely and I hope these will not chip as easily as the last ones!
Delivery was very quick and communication excellent.

16 January 2023
Rated 5 out of 5 stars

Just perfect

Product was what it was supposed to be, quick delivery. What more can you expect?

8 January 2023
Rated 5 out of 5 stars

Great service provided

Simple and beautiful website -Have been searching this particular items for long and bought from NEWPOP -Think the service provided was super.
Will place an order or tell freinds about this website.

7 December 2022
Rated 5 out of 5 stars

Excellent Customer Service

Ordered a set of fragile items. Arrived with one piece of the set broken during transit. After communication on my behalf, including photos of the broken item, a replacement of the specific item was arranged to be sent when available, two weeks later. Indeed, the replacement was sent and the relevant tracking number was provided as scheduled: the item arrived today intact!

Excellent communcation and exemplary customer service, especially considering the anxiety connected with an international order containing fragile items - congratulations to everyone involved!

6 December 2022
Rated 5 out of 5 stars

Excellent Service

My husband needed a serious upgrade in grinders and he chose this one (Illy Macinacaffè Eureka Conti Mignon Silenzio). It lives up to the description of being silent compared to his old one. The service from Newpop was excellent, everything went smoothly from order to delivery. The grinder does everything with precision and we can recommend both Newpop and the Illy Macinacaffè Eureka Conti Mignon Silenzio.

26 October 2022
Newpop logo

Reply from Newpop

Dear Customer,
Thank you for your order and for your valuable review.

Best regards,

newpop

Rated 5 out of 5 stars

GREAT PRICES

GREAT PRICES . PACKAGED WELL. GREAT SERVICE ALL ROUND.

24 October 2022
Newpop logo

Reply from Newpop

Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione.

Cordiali saluti,

newpop

Rated 5 out of 5 stars

Beautiful design

Beautiful design, does not disappoint. Shipping was clearly communicated.

20 October 2022
Newpop logo

Reply from Newpop

Dear Customer,
Thank you for your order and for your valuable review.

Best regards,

newpop

Rated 5 out of 5 stars

US customer

US customer. First time ordered. Item arrived safely and on time as they quoted.

14 September 2022
Newpop logo

Reply from Newpop

Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione.

Cordiali saluti,

newpop

Rated 5 out of 5 stars

Very satisfied

The product I was looking for was sold out everywhere but thankfully Newpop had it in stock. Delivery went smooth even though the product had to be sent from Italy to The Netherlands.

31 August 2022
Newpop logo

Reply from Newpop

Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione che ci ha dedicato.

Cordiali saluti,

newpop

Rated 5 out of 5 stars

Excellent Seller and Fast Shipping to the U.S.

Excellent seller. I bought 3 sets of 60-piece silverware. Great communication throughout. Very fast shipping. Highly recommend.

25 August 2022
Newpop logo

Reply from Newpop

Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione che ci ha dedicato.

Cordiali saluti,

newpop

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