I was a little skeptical to order medication online. I had heard bait and switch issues with other companies. Your pricing was exactly what I was told, no high pressure sales. As for the renewals came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve been using NewSelf’s weight loss medication program, and I have to say, it’s been an incredible experience! The pricing is really affordable, which made it easy for me to commit. Signing up was... See more
Company replied
The price was very reasonable. I felt that the doctors that were in charge of my prescription really wanted to know how I was feeling and doing. I am getting ready to find out how to do a maintenance... See more
Company replied
Fantastic service, great value, and the best packed/shipped meds I've seen - great attention to detail. I've had other telehealth shippers have meds arrive with burst ice packs. NewSelf always arrives... See more
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Company details
Written by the company
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
Contact info
521 5th Avenue, 17th Floor, 10175, New York, United States
- 8554953111
- support@newself.com
- newself.com
4.4
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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IT IS WORKING
The medication is working as the food noise is quite diminished which allows me to say NO to sweets and treats! Yay! I have increased my protein intake with daily shakes, not sure if New Self offers protein supplements/drink ideas as shakes get old and I need a change. I try to consume 80-90 grams of protein per day. I keep a food diary to monitor my protein/calorie intake. Only issue seems to be a touch of constipation. Overall, I am so grateful for your product. And pricing is key which is why I chose your company.
25 April 2026
Reply from NewSelf
Hi Cheryl! Thank you so much for sharing your experience! We’re so glad to hear the medication is helping reduce food noise—that’s such a big win. It sounds like you’re doing an amazing job staying consistent with your protein and tracking your intake. We appreciate your note on protein variety and will definitely pass that along to our team. And for the constipation, please don’t hesitate to reach out—our care team is always happy to help with tips to make things more comfortable. We’re grateful to have you with us!
Trizepatide 45 days in and I started at…
Trizepatide 45 days in and I started at 185 im now at 156 and still losing. Im so excited to see what the next 3 months bring. I have never felt so good in my life and ended becoming addicted to the gym 😮
Raymond is great to deal with. You concerns get handled promptly with him. I requested 2 week early shipment for months 3-6 and it happened over night. I can’t say enough how happy and pleased I am I took this leap of faith
23 April 2026
Reply from NewSelf
We truly appreciate your feedback—thank you! Your progress is amazing, and it’s even better to hear how great you’re feeling overall. Love hearing that you’ve found a rhythm with the gym too. We’ll definitely share your shoutout with Raymond—glad he’s been so helpful!
I’m very happy customer
I’m very happy and l would recommend this to everyone the product and service are both excellent!!!!
24 April 2026
Reply from NewSelf
Thank you for taking the time to share your experience! Your results are incredible, and we’re so happy to hear how good you’re feeling.
Reply from NewSelf
Hi John! Thank you for taking the time to share your experience!
It was a very easy process to get…
It was a very easy process to get started and I appreciate the fact that there is not a membership fee to join. The quality of the medication and the packaging is top notch. Overall, a great experience with expedited shipping.
24 April 2026
Reply from NewSelf
Thank you so much for sharing your experience!
We’re glad getting started was easy and that you appreciate the straightforward pricing. It’s great to hear the quality, packaging, and shipping all met your expectations!
The website was easy to use and I was…
The website was easy to use and I was able to get my medication prescribed same day!
24 April 2026
Reply from NewSelf
Thank you for your feedback!
We’re glad to hear the website was easy to use and that you were able to get prescribed the same day—that’s exactly the experience we aim for.
Ordering was easy and the vials came…
Ordering was easy and the vials came quickly. Perplexed that a months supply was only 3 vials. Is each vial supposed to be more than one dose?
24 April 2026
Reply from NewSelf
Thank you for your feedback!
We’re glad to hear ordering was easy and that your shipment arrived quickly. Great question on the vials—yes, depending on your prescribed dosage, each vial can contain multiple doses. Our care team would be happy to walk you through your specific instructions to make sure everything is clear.
Let us know if you have any questions!
The process was easy to get approved
The process was easy to get approved. They do say two day delivery but, my order was sent to FedEx early Thursday morning and won’t be delivered until Monday. That’s no two day shipping. Other than that easy process to get approved I will update on how it works soon.
24 April 2026
Reply from NewSelf
I'm sorry toI’m sorry that our partner pharmacy didn’t get the shipping right this time. We’re actively working with them to improve their capacity and meet our target timelines. Orders placed on Friday can sometimes be delayed until Monday, depending on how quickly they’re processed. We’ll do better. hear
They make this so easy no arguing with…
They make this so easy no arguing with the pharmacist they’re easy to contact on the web or by phone they’ve really helped me change my life .. shipping is fast directions are easy! Anytime someone asks me I tell them how happy I am with newself!!!
24 April 2026
Reply from NewSelf
Thank you for saying that, we do try to make it easy!
Very easy to get set up on my weight…
Very easy to get set up on my weight loss journey.
24 April 2026
Reply from NewSelf
We appreciate your review—thank you!
Happy to hear your journey got off to a smooth start.
Price seems reasonable
Price seems reasonable
Product works
Shipping was excellent
Starting months 4-6
4 February 2026
Reply from NewSelf
Thanks so much for sharing! We’re glad the setup process was simple and straightforward.
Always a positive experience.
It always goes smoothly. Everybody is so nice and helpful. Their pricing is very reasonable.
23 April 2026
Reply from NewSelf
Thank you! We’re happy to hear it was easy to get started—wishing you continued success on your journey!
Reply from NewSelf
Thank you for your feedback!
We’re glad to hear you had a quick, professional experience with fast response times—that’s exactly what we aim for.
20lbs in first 9 weeks
20lbs in first 9 weeks. Easy ordering, fast shipping, good communication.
23 April 2026
Reply from NewSelf
Thank you for sharing your experience!
20 lbs in 9 weeks is amazing—congratulations. We’re glad ordering, shipping, and communication have all been smooth for you!
Number no longer works
2 stars because the medicine actually works really well. I took stars away from my past 5 stars because this time I paid 3 months at once and was overcharged $50. They noticed it, the brought it to my attention.. 24 hours has passed and no response back, phone number is not working, and my open ticket with Pearl hasn't been used since yesterday around this time.. why promise the refund if nobody is going to give it..
23 April 2026
Unprompted review
Reply from NewSelf
Ashley, this is our phone number: 844-764-0646. I tested it this morning and it connects to an agent. I’m sorry if it didn’t work when you called, please try again.
Clear and straight forward procedure
Clear and straight forward procedure. Pleasure to follow through.
23 April 2026
Reply from NewSelf
We’re so glad to hear this—thank you! Great to know the process has been easy.
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