Newstripe Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.

Rated 5 out of 5 stars

The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... See more

Rated 5 out of 5 stars

Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... See more

Company replied

Rated 5 out of 5 stars

I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... See more

Company details

  1. Manufacturer

Written by the company

Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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Rated 4 out of 5 stars

We bought a new sprayer for our soccer…

We bought a new sprayer for our soccer lines-the first time we used it one of the levels would not stay to on due to the vibrations of the motor. Newstripe was called and they sent us a new lever right away. Customer service was easy to call and they were very helpful.
We're still having issues with getting the motor started (sometimes it starts right away, sometimes it takes quite a few pulls, even when warmed up).
Overall the paint sprayer works well when it is running.

18 July 2021
Rated 4 out of 5 stars

Happy to find this

Great price on a hard to find part, but 10 bucks shipping for a plastic filter is a little high, and more than the part cost. Would also be good to know the mesh size of the filter prior to ordering.

21 June 2021
Rated 5 out of 5 stars

Great product

Great product, simple and easy to use. Has proven to be durable. Website is easy to use and very easy to order parts.

15 January 2021
Rated 5 out of 5 stars

I needed some parts for our AeroVent…

I needed some parts for our AeroVent can disposal unit. The website was super easy to navigate. I found our particular unit easily and got the parts ordered quickly. The photos of the actual part were helpful in confirming the correct part was ordered. Checkout was a breeze. Very good experience!

5 October 2020
Unprompted review

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