Newvaping Reviews 513

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... See more

Rated 1 out of 5 stars

Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... See more

Rated 5 out of 5 stars

Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... See more

Rated 3 out of 5 stars

Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... See more

Company details

  1. Electronic cigarette store

Written by the company

NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.


Contact info

2.9

Average

TrustScore 3 out of 5

513 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered a few times

Ordered a few times
First problem warehouse was having work done (they had no warning apparently) didn't find out until after my vapes should of been delivered.
Second problem, gave them the benefit of the doubt and Ordered again. After placing order got an email saying oh we are moving warehouses you will have tracking information on the 5th (order placed on the 1st of September) had nothing on the 5th my order eventually showed up on the 10th of September. Got offered a discount on my next order. Yeah won't be ordering again.
You might want to inform customers before they place orders

1 September 2022
Unprompted review
Rated 1 out of 5 stars

Do not touch with a bargepole

Ordered a kit from here over 2 weeks ago and still haven't received it. Received an email with some twaddle about them moving warehouses (not my problem?) and that they can't provide me with a date of when my order will ship. As a courtesy, they offered me a 10% coupon towards another order. Very kind of them but they're offering a 15% coupon to everyone on the front page of their website so I don't think I'll be taking them up on it. When will I receive my new vape? Who knows? They don't

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, although delivery can sometimes be delayed; they are informative and generous with compensatory products.

1 July 2022
Rated 4 out of 5 stars

+products and prices -fulfillment

First order was delivered and it was all correct. Ordered on a Friday so it was despatched on the Monday and delivered on the Wednesday. (Free if you spend 20 quid)

Second time I ordered on the Sunday before Easter Monday bank holiday so I would expect a small delay, ie ship it on the Tuesday but they didn't even despatch until Wednesday evening. Now it's in the hands of royal mail. I'll get it on Friday.

Products and prices are spot on, but they could do with a bit of work on the fulfillment side of the business.

Order a week before you're going to run out and you should be ok.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

New to newvaping

New to newvaping

Brilliant experience from start to finish. Bargain price for my GeekVape x mesh RTA, first user code applied. Arrived quickly, decently packaged too.

8 April 2022
Rated 4 out of 5 stars

Great value

Website is easy to use. Quick and easy to get delivered. Good value for money. Would give 5 stars but flavours ain’t always available.

5 April 2022

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