Bought 3 Lipsy brand tops. The fit is true to size however, the quality, especially at the price, is nowhere near what it used to be. I've bought this brand before and was happy with it, but now its... See more
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They sent me the wrong size which can happen. Trying to arrange a return and then the correct refund amount been a dreadful experience where I really tried to help them get it right. Gave up in the en... See more
So far so good! :D Items exactly as described and measurements accurate, shipping within 3 days in Australia. I was very nervous from all the negative reviews but hilariously this has been one of the... See more
Beware the 3.5% international transaction fees charged by Mastercard and visa, even though transactions are done on .com.au site in Australian dollars. Can add significantly to cost of purchase in a... See more
Company details
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Shop the very latest fashion and childrens clothing online at Next Australia :: FREE delivery available* :: Great Style. Great Service!
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Recent online order
Recent online order. International delivery took a little longer than normal, however I find next good value for money, clothes are good quality, communication is good and I would most definitely order again.
Really bad customer service
Really bad customer service, they sent me the wrong thing and would not pay for the postage for me to return it. Just told me to do a normal return and order what I actually wanted again. Not impressed.
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