NextGen Healthcare Reviews 3

TrustScore 3 out of 5

3.2

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Company details

  1. Software company
  2. Software Vendor

Information provided by various external sources

NextGen Healthcare is an American software and services company headquartered in Irvine, California, USA.


Contact info

  • Von Karman Avenue 18111, 92612, Irvine, United States

  • nextgen.com

3.2

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Disappointing Experience Slow System and Poor Support

I’ve had a really frustrating experience with NextGen Healthcare. The system is slow, often glitches, and makes simple tasks take way longer than they should. Customer support is hard to reach and rarely provides helpful solutions. Definitely not what I expected from a healthcare software provider.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

At Amaron we love to work with Nextgen Mirth Connect

At Amaron, we've been working with Mirth Connect since 2009. Over the years, we've deployed hundreds of production instances at more than 130 healthcare organizations across Europe. Our clients consistently express satisfaction with our Mirth Connect-based interoperability platform, which enables seamless integration between a wide variety of information systems.

With NextGen now investing even more in the development and added value of Mirth Connect, we're confident that we're partnering with the right vendor. This collaboration enables us to continue delivering sustainable, future-proof integration solutions to our customers.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Security issues, won't accept end user feedback.

My Dr. Is using this platform for my medical records. When I get emails from it the embedded links are to a different domain. (Phishing alert) When I click on the links my browser throws an error and says they are insecure. When I go to the main website, I can not provide feedback. They ask me if I am a provider or a patient and if you say patient they won't talk to you. I am a very unhappy patient.

26 September 2023
Unprompted review

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