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Next Level Paintball Reviews 

362
•
TrustScore 5 out of 5

4.8

Paintball centre
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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team members for being exceptionally helpful, friendly, and knowledgeable when discussing various options, ensuring everyone feels fully welcomed and well informed. People also highlight the fantastic value for money, noting that the special deals provided make planning memorable family celebrations and weekend parties completely worthwhile. However, some reviewers were not happy with communication, pointing out evasive responses regarding service details and frustrating phone interactions where calls were abruptly disconnected. These individuals felt that the overall approach felt unreliable and lacked the transparency they expected during their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly team members who provided... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with helpful staff members who... See more

Customer service

People report positive experiences with customer service, highlighting very friendly staff who provide... See more

Value for money

Users describe satisfaction regarding value for money, frequently highlighting incredible deals, helpful... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great customer service and staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharkie was fantastic!! My daughter mentioned my birthday coming up and he was more than helpful to do a super deal. Couldn't ask for better service. Highly recommend for a fun day day out with family... See more

Company replied

Rated 5 out of 5 stars

Tia was absolutely lovely and provided me with lots of information! Made me feel very welcome and comfortable and came out of this interaction very happy with what I'd bought.

Rated 5 out of 5 stars

Great enthusiasm from team..Mike from England..friendly fun enthusiastic..got a great deal for presents for our boys. Thanks Mike..can’t wait for them to experience

Company details

  1. Paintball centre

Written by the company

Enjoy awesome Paintball days out with us!

Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(362)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really good service

Really good service, Jason was super helpful in providing information and with such a good deal would highly recommend!

11 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM ! SCAM ! SCAM !

Delta Paintball & Next Level Paintball are the same thing.

Delta are operating under the guise of Next Level Paintball to sell scam packages to unsuspecting buyers who they approach in shopping malls like Westfield.

Is is shameful misconduct and taking at advantage of people over Christmas.

I bought four as gifts and then on further research realised I’d been scammed. I am entitled to a 10 day cooling off period as per their terms and conditions and as per NSW Fair Trading Unsolicited Consumer Agreements. Under law this ‘business’ is required to provide you with a 10 Business Day Cooling Off Period. But they are refusing and are very evasive.

They are selling ‘packages’ with a supposed discount. When you buy one of these for $119.95 all you are doing is paying for the discount.

If you then give this package as a gift to someone they still need to pay! TOTAL SCAM!!!

When I asked for a refund they directed me to an entirely separate refund page that sits outside their website. After completing it they responded that it was outside 10 days (not business days as required and wouldn’t refund which is illegal).

The paintball centres are actually Delta Paintball and they have set up Next Level as a pure Christmas Sales gimmick and a scam!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Mike..you ROCK!

Great enthusiasm from team..Mike from England..friendly fun enthusiastic..got a great deal for presents for our boys. Thanks Mike..can’t wait for them to experience

1 December 2025
Unprompted review

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