Next Step Funded Reviews 885

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolute scam company that look for any excuse not to pay out profitable traders. Also very poor customer service. Please do not sign up with this prop firm. 4th Oct: They have now deleted their Ge... See more

Company replied

Rated 3 out of 5 stars

This platform is a total dumpster fire with its constant technical hiccups, customer support that ghosts you, and shady dealings. Traders are stuck with order execution delays and major headaches tr... See more

Company replied

Rated 1 out of 5 stars

As usual back to remind you this company is a scam.After my troubles with them there support is becoming non existent day by day ,discord support has been inactive for sometime nw, and ba... See more

Company replied

Rated 1 out of 5 stars

Every 5 star review is a paid and fake review if they are paying everyone why arent people claiming they have been paid out? Why not in social media? They banned eveey profitable trader with accus... See more

Company replied

Company details

  1. Educational institution

Written by the company

Pay once, pass the test and get funded! Keep up to 80% of profits, trade anytime, and hold trades over the weekend.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

885 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Next Step Funded's fast payouts have…

Next Step Funded's fast payouts have allowed me to enjoy the fruits of my labor sooner.

22 May 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Thank you for your feedback! We're delighted to hear that our fast payout process has allowed you to enjoy the results of your hard work sooner. We aim to provide timely and efficient payouts to support our traders in their success. Keep up the great work!

Rated 5 out of 5 stars

The time limit on the Two Step…

The time limit on the Two Step Challenge kept me focused and motivated. It was a challenging experience, but the support team was always there to help when I needed it. I'm glad I pushed myself.

12 June 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We're glad to hear that the Two Step Challenge helped you stay focused and motivated! It's great to know that our support team was there to assist you along the way. Congratulations on pushing through the challenge, and we look forward to your continued success with Next Step Funded!

Rated 1 out of 5 stars

biggest scam ive seen really first…

biggest scam ive seen really first support is the worst support team no one answers my emails second its been 4 months working with them and haven’t received a single payout really shi**y a** propfirm

11 April 2024
Unprompted review
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Reply from Next Step Funded

Dear Boul,

Thank you for bringing this to our attention. We are sorry to hear about your experience and want to clarify a few points.

Our support team is available 24/7 to assist with any issues, and we take customer concerns very seriously. We have attempted to reach out to you for more information to address your situation but have not been able to locate your details in our database.

Please be assured that we process payouts for all traders who follow our rules and guidelines. We are committed to providing a fair and transparent trading environment.

If you could provide us with your account details, we would be happy to investigate this matter further.

Thank you for your understanding.

Best regards,
NSF Team

Rated 5 out of 5 stars

I've had a great experience with Next…

I've had a great experience with Next Step Funded, from the challenging HFT program to the speedy payouts.

18 June 2024
Unprompted review
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Reply from Next Step Funded

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the HFT program and appreciated the quick payouts. Your feedback means a lot to us, and we're committed to providing excellent service and support. Happy trading!

Rated 5 out of 5 stars

Quick payouts and a transparent…

Quick payouts and a transparent process. NSF makes it easy for traders to access their profits.

7 June 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your positive review! We're glad to hear that you appreciate our quick payouts and transparent process. We strive to make it easy for traders to access their profits. If you have any further questions or need assistance, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

I've been consistently profitable with…

I've been consistently profitable with NSF, and the fast payouts have been a great motivator to keep improving my skills.

24 June 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your review! We're thrilled to hear that our fast payouts have been a great motivator for you and that you've been consistently profitable with NSF. We’re here to support you as you continue to improve your skills. If you have any further questions or need assistance, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

Next Step Funded's customer support…

Next Step Funded's customer support team is exceptional at resolving issues quickly and efficiently. Whenever I've had a question or concern, they've addressed it promptly and thoroughly. I never feel like I'm being brushed off or given a generic response.

28 May 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your generous feedback! We're thrilled to hear that our customer support team has been exceptional in resolving your issues quickly and efficiently. We pride ourselves on providing personalized and thorough assistance, and we're glad to know you feel well-supported. If you have any more questions or need further assistance, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

I appreciate NSF's reliability and…

I appreciate NSF's reliability and consistency when it comes to payouts. It's one of the reasons I recommend them to other traders.

5 July 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your kind words! We’re pleased to hear that you appreciate our reliability and consistency with payouts and that you recommend us to other traders. Your support means a lot to us. If you have any further questions or need assistance, please feel free to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

Next Step Funded's payout structure is…

Next Step Funded's payout structure is one of the best in the industry. The more you earn, the higher percentage you get to keep. It's a great incentive to keep improving.

6 May 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your feedback! We’re thrilled to hear that you find our payout structure to be one of the best in the industry and that it motivates you to keep improving. We’re committed to supporting your success. If you have any further questions or need assistance, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

The flash challenge was affordable and…

The flash challenge was affordable and fast, I’m on step 2 currently

8 May 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your feedback! We’re glad to hear that you found the Flash Challenge affordable and fast, and that you’re progressing to step 2. If you need any support or have further questions as you continue, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 5 out of 5 stars

Great team

Great team, great support, very respectfull

26 July 2024
Unprompted review
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Reply from Next Step Funded

Thank you for your kind words! We’re pleased to hear that you find our team and support great and respectful. Your satisfaction is important to us. If you need any further assistance, please don’t hesitate to reach out.

Sincerely,
Next Step Funded Team

Rated 1 out of 5 stars

A humble request to everyone that please stay away from this scam firm

Hey guys i hope everyone will be fine, i am here to request everyone to stay away from next step funded. I am using HFT accounts with them and when i request for withdrawal they didn't find any reason to reject my withdrawal so they came up with lame excused that i am using copy trading and my withdrawal got rejected, when you talk to support they say the decision is final and we cannot change it.
Like what the hell? And it is not just happened to me, alot of guy on discord is complaining of the same thing.
So if there is negative star on trustpilot i will give it to them.
2nd reason is that there slipage is insane when ever you open a position in london on newyork session without any news event, you will experience a slippage of 3 pips and when you close it still you will get another 3 pips slippage and the funny thing is they consider this slippage just normal. So literally you get a 6 pips negative slippage on every position.
If you talk about it on discord the moderator will delete your message and will timeout you for 24 hours or 7 days.

20 July 2024
Unprompted review
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Reply from Next Step Funded

Dear Zahr,

Thank you for sharing your feedback with us. We sincerely apologize for any frustration you have experienced.

We want to assure you that our platform employs a sophisticated risk management system designed to detect similar trading patterns among users. This system helps us maintain a fair environment for all of our customers. The reasons for the decision regarding your withdrawal request, along with supporting evidence, were sent to your email. We encourage you to review this information, and please be assured that as long as you follow our guidelines, your withdrawals will be processed accordingly.

Regarding your concerns about slippage, we would like to emphasize that slippage is a natural occurrence in volatile market conditions, especially during sessions like London and New York or when news events impact the market. While we strive to offer the best possible trading conditions, slippage can happen, and it's important to actively monitor your trading account.

Please note that the market can be unpredictable, and while our quotes are as accurate as possible, they do not guarantee that positions will open or close at the displayed price. Additionally, sell positions close at the ASK price, and buy positions close at the BID price. This means that while you might see a profit based on the BID price, the final result will be calculated at the ASK price for sell positions, and vice versa.

We value your input and encourage you to reach out to our support team if you have any further questions or concerns.

Thank you for your understanding.

Best regards,
NSF Team

Rated 1 out of 5 stars

Terrible company

Terrible company, all the payouts I requested were declined, for unexplained reasons, stupid rules they have, that not even they know how to explain why the rule was broken. Waste of a company, I don't recommend it to anyone.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Was starting to lose hope.

This is a bit of a story, long story short I eventually got my funded account, support was very helpful. Read on for full details.

**Please note that I have not received a payout from them but other close friends have which is why I am here today.**

I passed my 1 step 200k challenge on Friday July 12th. The system says expect your funded credentials in 1-3 business days (July.17th). I emailed July 18th and went to discord on 19th. Was a very slow process but finally got ahold of someone that could help on July 23rd and was issued my credentials.

I’m not sure where this issue came from but there was immediately a problem logging in. Simply wouldn’t load, so was told to try on another device and it worked (not my device, not a long term solve.)

Tried again later in the day and now both devices are saying invalid account.

Well 30+ emails back/forth trouble shooting later with the responsive and helpful support staff I was issued a new account which instantly allowed me to login!

In the end 13 days of stress wondering if this is going to be another prop firm disconnecting me from my money and not delivering.

As of now I’m convinced that they are not.

I recommend working with Next Step.

25 July 2024
Unprompted review
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Reply from Next Step Funded

Thank you for sharing your detailed experience with us! We’re sorry to hear about the initial delays and login issues you encountered, but we’re pleased that our support team was able to assist you effectively and resolve the problem. We appreciate your patience throughout the process and are glad to hear that you’re convinced of our commitment to delivering on our promises.

If you have any further questions or need additional support, please don’t hesitate to reach out. We’re here to help.

Sincerely,
Next Step Funded Team

Rated 1 out of 5 stars

Communication takes forever and is non…

Communication takes forever and is non existent. Truly a garbage company. Don't even think about using EA's despite them being allowed. You will get accused of copy trading with no proof. No accountability, very much stacked against the trader. Your account gets reset with no explanations. Pick a better prop firm to trade with. You get a stupid email of a possible consistency breach and get told to check for the follow up email which never comes. Then you find out you have been breached for a totally different reason. Took 22 days for the payout decline and another 6 days for the reason.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Major Scam Alert..Please Be Aware of…

Major Scam Alert..Please Be Aware of this Fake Prop Firm..I had a Terrible Experience with them with one of the worst Customer Support..I Had Passwd the two step Evaluation..Later Followed all their Rules exactly.. Their Minimum cap For Transfer was 5 percent..Once I Gave a withdrawal, They send Me a Mail about Lot Consistency and refuse my Withdrawal..Then I showed them proofs..But they where Determined to Scam I Guess..Kindly Stay Away From This Firm..You Have Much Better Firms than this..If There was Zero Star I would Have Given Zero..If you mail them ten times they will give a reply..

10 July 2024
Unprompted review
Rated 4 out of 5 stars

I had to try out Nextstepfunded hft…

I had to try out Nextstepfunded hft limited edition to see how it works, it's been great though and I'm glad I always use smart funded hft i rented through Imq5 to pass the challenge. And their non public EA from there developer to make good profit with my funded account.

1 July 2024
Unprompted review
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Reply from Next Step Funded

Thank you for sharing your experience! We’re glad to hear that trying out Next Step Funded’s HFT Limited Edition has been a great decision for you and that you’ve had success using the Smart Funded HFT from MQL5 to pass the challenge. It’s fantastic to know that the non-public EA from the developer has helped you make good profits with your funded account. If you have any further questions or need assistance, please feel free to reach out.

Sincerely,
Next Step Funded Team

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I ordered an account 6 days ago the monies been taken out of my account and I’ve still not got it. The customer service is non existent and I’m the discord it’s just people moaning they haven’t received withdrawals etc. it’s got to the point I’ve had to request a refund through my bank because these guys won’t sort it out. Went with these guys to save money on a challenge rather than an ftmo or alpha but I’ll be going back to ftmo, very very amateur operation these guys have going on

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Now what?

Well!! They don't help or force themselves to xplain customer the why this or that. Got my 25k acc time ago. Try this days to start challenge. But. Surprise surprise they said.... your acc is inactive. ( but in my dashboard actually u can read ACTIVE ) They don't even try to help with this or... at least give a discount so I can try to be happy and get a new acc. ( all this is my personal opinions I know they don't even care about this.. business is business.

12 July 2024
Unprompted review
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Reply from Next Step Funded

Dear Hector,

Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience. Please note that we have an inactivity rule, which is a company policy, and we recommend all clients to read and understand all the rules before purchasing any challenge.

If you follow all the rules, you will get paid. Our team is always here to assist you with any questions or concerns you may have. We appreciate your understanding and hope to serve you better in the future.

Best regards,
The Next Step Funded Team

Rated 1 out of 5 stars

Total scam

I passed my evaluation stages and I was ready for the live account. I received the email that my live account has been declined due to the use of hft. I always traded manually and with pending orders, I had an average of 20 trades per day but I've been told that I've used hft. When I asked for evidence or proof of the usage of hft I've been told that I've already received proofs ( not true at all, I only received an email saying that my live account was declined, without any proof) and that the decision was final and couldn't be changed.
They are total scam, it tooks me months to pass the evaluations and then I've been denied for any reasons and they didn't give me any proof of what they were saying.
TO AVOID

22 July 2024
Unprompted review

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