Nexzenextracts Reviews 32

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the products, noting their consistent quality, effectiveness, and enjoyable taste. Many find the items to be fresh, pure, and relaxing, with some highlighting specific products like gummies and vapes for their positive effects and overall quality. However, some people were dissatisfied with the delivery service and order fulfillment. Several customers reported significant delays in receiving their orders, with some waiting weeks without shipment or updates. There were also instances of incorrect products being delivered, missing items, or issues with packaging, such as open vape boxes.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality, describing... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise fast shipping, discreet... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report not receiving their... See more

Based on these reviews

Rated 3 out of 5 stars

Before poaching for reviews, you should make sure the customer actually has the product in hand. I will say your turnaround is very slow. I've received packages I ordered the same day from halfway to... See more

Rated 5 out of 5 stars

I’ve tried a few different products from this site—gummies, THCA flower, and a vape—and everything has been consistent, fresh, and effective. Fast shipping, discreet packaging, and legit lab results.... See more

Rated 5 out of 5 stars

Great costumer service. And products I requested a refund because i messed up and ordered when i didnt mean to. Within 2 hours after I called they emailed me telling me it was canceled. In additio... See more

Rated 1 out of 5 stars

My order hasn’t been shipped or received. Customer support hasn’t followed up on an issue about an open/ tampered package. Overall I feel like shipping has been poor, very slow. Customer service has b... See more

Rated 1 out of 5 stars

Made an order on the 12th still nothing. I've tried calling, email nothing I've tried two different numbers one goes to busy signal and the other goes to a Verizon message saying it no longer works.... See more

Rated 1 out of 5 stars

Ordered almost a month ago and still haven't received. Customer support simply reiterated the 5-7 day delivery. Did not respond when I asked why tracking number said 'carrier has not received the pac... See more

Rated 1 out of 5 stars

The bottom of the packages for the Vapes were cut open and the Vapes were out just loose in the packing box. I don't know which ones which they both taste the same to me and I didn't plan on using the... See more

Rated 1 out of 5 stars

It would be nice to give you a nice review the only thing is I never received the order besides check your tracking either you don’t have it or return money and cancel subsciption

Company replied

Rated 1 out of 5 stars

expectations, and what I received did not match the description on their website. On top of that, the customer support was unhelpful and unresponsive, which made the entire experience even more frustr... See more

Rated 1 out of 5 stars

Ordered on 1/15. Charged on 1/16. It is 1/29 and it has never been shipped. Customer service line is not being answered. Emails are not being answered. Chat on website gets no response. I have dealt w... See more

Company replied

Rated 1 out of 5 stars

Been ocer a week still no delivery. I call and the number either dosnt work at all or hangs up on me.

Rated 1 out of 5 stars

I did not receive my order. It didn’t ship.

Rated 1 out of 5 stars

I was scammed. I was billed but my product never shipped

Company replied

Rated 5 out of 5 stars

I ordered 3000mg gummies and bomb pop vape, the products were surely clean and pure tasting, i found them amazing and relaxing! Vape was good too, what i feel is they surely can improve packaging coz... See more

Rated 5 out of 5 stars

I got the Sex Panther came on time big pretty buds smelled like ⛽️ smoked like some pressure. I have no regrets of negative comments.

Company replied

Rated 5 out of 5 stars

Brought these on a camping trip—everyone loved them. Smooth burn, relaxing high, and super convenient. Definitely ordering aga

Rated 2 out of 5 stars

You sent the wrong product. I received Grape Frosty instead of my order of Sex Panther.

Rated 4 out of 5 stars

It took 8 days just to leave the facility and another 7 days to be shipped just 150 miles. Two weeks later, I finally receive the package and I’m just amazed! The quality was as good as it gets. Both... See more

Rated 4 out of 5 stars

My experience was legit. Aromatic flowers got me fr man! Also customer support was good,delivery was the issue, I got my package in 15 days after I ordered, i expected timely delivery but it got delay... See more

Rated 4 out of 5 stars

The overall experience was good, packaging could be improved products were amazing, oil was good and aroma was premium.. only thing I didn't like was packaging material so 4 stars are okay

Rated 4 out of 5 stars

I had very pretty experience from this brand, delivery was late, but products were good, i think packaging and delivery can be improved! But products were realllyy good!

Rated 5 out of 5 stars

These gummies are my new bedtime ritual. Within an hour I’m calm and ready for sleep, and I wake up refreshed instead of groggy. 100% recommend.

Rated 5 out of 5 stars

Perfect balance of flavor and effects. Sweet taste, uplifting vibe, and the battery held up until the very last puff. Great for daily use.

Rated 5 out of 5 stars

Products were good i got my delivery in 8 days, last time it took longer, they have improved their services forsure! Products were good as always.

Rated 5 out of 5 stars

I had a pretty good experience, gummies were great and strain was okayy.. packaging could be better. Overall it was okay!

Rated 5 out of 5 stars

The aroma when I opened the jar was insane—earthy and piney. Smoked super smooth and the high was powerful but clean. Way better than my local dispensary.


Company details

  1. Homeopath
  2. Cannabis shop
  3. Homeopathic Pharmacy
  4. Pharmacy

Written by the company

NexZen Extracts is a premium hemp wellness brand based in Texas, delivering top-quality, lab-tested cannabinoid products right to your doorstep. With a strong commitment to purity, transparency, and your well-being, NexZen specializes in a wide range of cannabinoids—including Delta-8, Delta-9, Delta-10, Delta-11, THCA, HHC, CBD, and Live Resin. From flavorful gummies and smooth vapes to potent tinctures and capsules, every product is carefully crafted using clean, vegan ingredients. Whether you're looking to relax, sleep better, boost your mood, or find daily balance, NexZen has something designed for your lifestyle. Trusted by customers nationwide, NexZen Extracts stands out for its consistent effects, natural taste, and honest approach. It’s more than just a brand—it’s a movement toward mindful, elevated wellness backed by education and integrity.


Contact info

3.1

Average

TrustScore 3 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lack of communication

Product was received.

2 November 2025
Nexzenextracts logo

Reply from Nexzenextracts

We sincerely apologize for the inconvenience.

We actually have replied to your emails and also sent all the order details—including tracking information—to your email address on file. Could you please check your spam or promotions folder as well? Sometimes our emails might land there by mistake.

We truly value you as a customer, and we’re sorry that this experience hasn’t been smooth. If your issue is resolved after checking the emails, we would really appreciate it if you could consider reversing or updating your review. It would mean a lot to us.

Please let us know if you still don’t see the emails—we’re here to help right away.

Rated 1 out of 5 stars

Scam

I was scammed. I was billed but my product never shipped

25 October 2025
Nexzenextracts logo

Reply from Nexzenextracts

Hi Ron, we’re truly sorry for the inconvenience you experienced. We understand your frustration and sincerely apologize for the delay. As mentioned in our previous response, we’ve already reached out to you regarding your order and are actively working to resolve the issue. Please check your email or contact our support team at [your support email] so we can make this right as quickly as possible.

Thank you for your patience and understanding.

— Team NexZen Extracts

Rated 1 out of 5 stars

Maybe a scam

Made an order on the 12th still nothing.
I've tried calling, email nothing I've tried two different numbers one goes to busy signal and the other goes to a Verizon message saying it no longer works.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Mixed Order (Gummies + Flower + Vape)

I’ve tried a few different products from this site—gummies, THCA flower, and a vape—and everything has been consistent, fresh, and effective. Fast shipping, discreet packaging, and legit lab results. A trustworthy brand for sure.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

expectations

expectations, and what I received did not match the description on their website. On top of that, the customer support was unhelpful and unresponsive, which made the entire experience even more frustrating. I would not recommend this company to anyone looking for reliable products or service.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Delta-8 Gummies (Nighttime)

These gummies are my new bedtime ritual. Within an hour I’m calm and ready for
sleep, and I wake up refreshed instead of groggy. 100% recommend.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

THCA Flower – Godfather OG

The aroma when I opened the jar was insane—earthy and piney. Smoked super
smooth and the high was powerful but clean. Way better than my local dispensary.

15 August 2025
Unprompted review

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