NGT Academy Reviews 919

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the hands-on labs, practical exercises, and flexible pacing that make learning engaging and effective. Many appreciate the knowledgeable and supportive staff, particularly the instructors who explain complex concepts clearly and provide real-world insights. The product itself is frequently described as well-structured, comprehensive, and focused on building practical skills. However, some people were dissatisfied with the service, mentioning issues with outdated curriculum and a perceived lack of empathy regarding financial hardship. A few other people also felt that the amount of information presented could be overwhelming, and that the instructor's pacing was sometimes inconsistent.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the informative,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the instructors and support... See more

Instructions

Reviewers express high satisfaction with the instructions and instructors. Customers consistently praise the... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the helpful staff, professional... See more

Product

Customers had positive experiences with the product. Many reviewers found the courses to be great, well put... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NGT Academy has been a game changer for me. The instructors actually know how to teach, not just read slides. They break down complex networking concepts into simple, real-world examples and are a... See more

Rated 5 out of 5 stars

I have been looking for a program that would give me not only instruction on IT, but give me the opportunity to get some hands on training. I am a visual learning, along with the ability to understand... See more

Rated 5 out of 5 stars

I give a 5/5 because of the NGT Community, not the program itself. if it wasn't for the TA's that held Study Groups, i don't know if I would have gotten through the material in the FSNA, It was a lot... See more

Rated 5 out of 5 stars

My experience with the NGT Academy has been great. I would recommend this to any veteran or civilian that needed a career start or change. This is the future that we are headed towards and I believe N... See more


Company details

  1. Training school

Written by the company

NexGenT (DBA NGT Academy) was founded by two Air Force veterans who have trained thousands of engineers for the military. They have combined the military-style training philosophy of job readiness with decades of network engineering and cyber security experience working at Cisco Systems, Arista Networks, and Dimension Data into an immersive program to get people into cyber security or networking careers faster and more effectively than ever! NGT Academy is on a mission to help 1 million people get tech jobs by 2030. There will be 3 million unfilled cyber security jobs in the market by 2021. We want to close that skills gap by providing people an affordable education that gets them job-ready for a career in cyber security. NGT Academy believes that students shouldn’t be left with outrageous debt from degrees that don’t teach the required skills to succeed in the workplace. We believe we have the best program to equip anyone to be cyber security specialists in the fastest way possible. We believe in having a strong foundation in network architecture before students go into our cyber security training. Once the student masters the fundamentals in networking, they are better prepared to step into our cyber security training program along with real-world projects.


Contact info

4.8

Excellent

TrustScore 5 out of 5

919 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great course/training!

Great course! The course training and materials provided are perfect for any situation. Looking forward to growing in this new career field!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome to learn something new!

My experience was refreshing on learning something new and NGT Academy ensures that provided you with the necessary tools for your added success. I was able to manage my time with the self paced approach of their training blocks, which included numerous resources, group study sessions and coaches to help you along the way.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous training material

The training materials given during the FSNA coure/ Topic was fantastic. Was made for ease of understanding for there desired focus (no IT background). Would recommend everyone I can who has an interest in IT

19 November 2025
Unprompted review
Rated 5 out of 5 stars

NGT academy has made my experience well…

NGT academy has made my experience well by guiding me and pointing me in the right direction more than the colleges have. Both have important information, but NGT has the exact information that is relevant to employers looking for engineers now not 4 years later.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

over all great

it was a good course a little fast paced for beginners but overall great knowledge needs some updating for how fast this field is growing with upgrades but overall well done

11 November 2025
Unprompted review
Rated 1 out of 5 stars

All must understand that this course cost is at least $12500

All must understand that this course cost is at least $12500. People need to understand that this course is very expensive, and the marketing team—often operating from other countries—can be overly aggressive in their approach. Please be careful, do thorough research, and make sure to read the one-star reviews of this company first, before making any decisions.

Within just 15 minutes of my very first conversation, the marketing representative asked me to share my screen, saying he needed to help me “check my email.” In today’s environment of increasing cyber-crime, this type of request is extremely concerning. I declined immediately because there was no valid reason for him to see my screen.

9 November 2025
Unprompted review
NGT Academy logo

Reply from NGT Academy

Thank you for your detailed feedback. We value the time you spent speaking with our team, and we take your experience and concerns. especially those related to safety and communication, very seriously.

- On Course Cost and Transparency
We confirm that the investment for our program is substantial, and we aim for complete transparency regarding the cost throughout the admissions process. We regret that our initial marketing approach led you to feel the expense was not made clear, and we continuously work to ensure this is communicated effectively and respectfully.

- On the Interaction and Our Team
We appreciate the insight you provided regarding your 40-minute conversation with our team member.

Role Clarification: You were speaking with an Admissions Officer, whose primary goal is to determine if our rigorous, career-focused program is the right mutual fit.

Website Feedback: Thank you for pointing out the duplicate "Network Security Engineer" listing on our cybersecurity page. We take website accuracy seriously and can confirm that this minor display error has been immediately corrected by our development team.

- On the Screen-Sharing Request and Safety
Your concern about the screen-sharing request is a priority for us. We agree that caution is paramount, and we commend you for being vigilant about your personal data.

Context of Request: We understand you felt comfortable sharing your screen earlier in the conversation to highlight a website issue. The subsequent request for screen-sharing came when the Admissions Officer was attempting to help you locate and activate the free introductory course activation email after multiple delivery issues.

Our Policy: While the intent was to provide immediate technical support for a free resource, we absolutely respect the boundary when it comes to personal inboxes. We recognize that asking a student to share their screen to access personal email is outside of our standard best practice. We are using this feedback to review and reinforce our training to ensure all technical assistance is offered in a way that prioritizes prospective students' comfort and privacy above all else.

Ultimately, our Admissions Officer concluded that, due to the lack of cooperation in resolving technical and administrative issues necessary to start the program, we were not the right fit to meet your educational needs. We stand by the decision to ensure a positive experience for all our students.

We wish you the very best in your search for the right cybersecurity training program.

Rated 5 out of 5 stars

Amazing Program

I have been looking for a program that would give me not only instruction on IT, but give me the opportunity to get some hands on training. I am a visual learning, along with the ability to understand instruction manuals and videos, but hands on training really helps me out. Jacob Hess is an amazing instructor/mentor. He kept my attention the entire time and made things easy for me with practice and following along with him. Please keep up the great work and I am excited to continuing leveling up.

6 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look