I bought two aroma diffuser oils and a fragrance oil, all 100ml. The scent is wonderful as always. What makes me hesitate to order more is the shipping rate. The total cost for the three was almost €1... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Company, Super Fast Delivery, Wax is top quality. It also has to be said that customer service is outstanding. I had many questions when I first started making wax melts. Questions that were... See more
Company replied
I have been using NI Candles since they launched for a number of projects and can't fault them. Customer service is always fast, friendly. Delivery is quick and choice and of fragrance is great. Their... See more
Company replied
Very easy website to use.Prompt delivery . Beautiful product, advice onsite .
Company replied
Company details
Written by the company
We understand that creating incredible home fragrance products, starts with incredible supplies. As experienced chandlers, we’ve worked tirelessly to create a reliable and robust home fragrance range that meets the needs of both established, and novice makers. We’ve partnered with a world renowned perfumer to offer a diverse range of fragrance oils which are all rigorously tested in a variety of natural waxes to ensure compatibility and scent throw throughout your collection. Chandlers across the World (and their customers) have fallen in love with many of our fragrances and we’re excited to be expanding our range even further. We know first-hand the need for high-quality supplies to both set you apart from your competitors, and to guarantee the safety during production and transportation. With rigorous quality assurance processes, combined with full CLP legislative compliance, we aim to give peace of mind to both you and your customers. Having been customers of a range of candle supplies businesses, we know how critical clear and timely communication can be. Our dedicated and professional team are here to ensure we maintain the impeccable communication and service that you’d expect from a key partner in your business.
Contact info
Unit 7B Milltown Industrial Estate, BT343FN, Warrenpoint, Newry, United Kingdom
- +44 28 4177 4362
- support@nicandlesupplies.com
- nicandlesupplies.com
4.8
Excellent
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love NI candle supplies
Love NI candle supplies. Always unique scents and amazing customer service.
24 August 2023
Great FO quality
Great FO quality, delivery fairly timed from NI to London. No issues during order or while awaiting delivery. Would recommend company.
28 August 2023
Reply from NI Candle Supplies Ltd
Thanks so much for taking the time to leave us a review Fay, we really appreciate your support and feedback!
High quality products
High quality products, especially fragrance oils, excellent customer service. A company of experienced candle makers and market leaders in the ever changing world of chandlers. Super quick delivery too.
28 August 2023
Reply from NI Candle Supplies Ltd
Thank you so much for such a lovely review! We really appreciate that you took the time to leave it.
Great, as always.
I really enjoy having NICS as one of my main suppliers. Great products, great service, fast shipping.
28 August 2023
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review Tatiana and for choosing to support our small business! We really appreciate it.
Really great customer service and quick…
Really great customer service and quick delivery. Fantastic fragrances
28 August 2023
Reply from NI Candle Supplies Ltd
Thanks for your support and for taking the time to leave us a review Michelle, we really appreciate both!
Fantastic company to work with
Fantastic company to work with. Excellent quality products and brilliant customer support.
Doing business with a reliable business is key to success and NI Candle Supplies offers outstanding products/services.
Thank you team
28 August 2023
Reply from NI Candle Supplies Ltd
Thank you so much for such a wonderful review Cyril and for your on-going support too, we really appreciate both!
Love your company will keep buying…
Love your company will keep buying thank you so much
24 August 2023
Reply from NI Candle Supplies Ltd
Thanks so much for taking the time to leave a review for us Susan, we really appreciate it!
As usual, Excellent service and products.
As usual, very fast delivery times and amazing products. I also had a back and forth email conversation with a member of staff about products that will be in stock in the near future. Very approachable, and happy to answer any query that might arise. Thanks again.
24 August 2023
Reply from NI Candle Supplies Ltd
Thanks for your support and for such positive feedback Tim! We really appreciate you taking the time to leave us a review.
Great Experience
I have just received my first order.
I Am very happy with the over all experience from communication to shipping to solving a small problem.
Have used the 3 different Wax that i ordered and they are very good, easy to melt, great to work with and slow burning.
A GREAT experience over all and this was first of many orders.
23 July 2023
Reply from NI Candle Supplies Ltd
Thanks for such a wonderful review! We really appreciate the feedback and your support too.
Fantastic products and their customer…
Fantastic products and their customer service is second to none they are amazing
30 July 2023
Reply from NI Candle Supplies Ltd
Thanks for such lovely feedback Teresa! We are happy to help.
Outstanding service
This company has an amazing costumer service. I have been shopping many times from NI candles, and I always have som special requests, but it’s never a problem, costumer service fix everything, and fast. Thank you.
30 July 2023
Reply from NI Candle Supplies Ltd
Thanks so much for such a lovely review and for your on-going support; we really appreciate both!
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review Hilary, we really appreciate your support.
Very wonderful store
Very wonderful store,fast delivery,end very good product, thank you
30 July 2023
Reply from NI Candle Supplies Ltd
You're very welcome Aurelija! Thank you for choosing to support our small business, we really do appreciate it.
Excellent
Excellent products, excellent customer support, excellent packaging, normal transit time
27 July 2023
Reply from NI Candle Supplies Ltd
Thanks so much for your review and support Rita, we really appreciate both!
Great products and great speedy…
Great products and great speedy delivery I always highly recommend 😊
24 July 2023
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review Sean, we're super happy to hear you're pleased with our products and service!
As always products are of high quality…
As always products are of high quality and delivered very fast
24 July 2023
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review Elzbieta, we really appreciate it!
Great company
This is a great company to deal with. Sarah is so helpful and knowledgable.
29 June 2023
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave a review for us Julie, we really appreciate it :)
The best fragrances on the market
The best fragrances on the market. The wax prices are very good. The shipping is fast which is a bonus.👌
29 June 2023
Reply from NI Candle Supplies Ltd
Thanks for such a lovely review Ana! We really appreciate you taking the time to leave it.
My no. 1 go to for all candle and wax melt supplies
My no. 1 go to for candle and wax melt supplies, super efficient and excellent customer service
27 June 2023
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us such a lovely review Catherine and for your support too, we really appreciate both!
AMAZING SERVICE & PRODUCTS
AMAZING SERVICE & PRODUCTS
Love everything about this company reasonably priced and amazing fragrances . Add that amazing touch to my products love love love … forever a customer 💛
27 June 2023
Reply from NI Candle Supplies Ltd
Thanks for such a lovely review and great feedback, we really appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.