NiceBeauty.com Reviews 5,218

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.

Rated 5 out of 5 stars

Order was delivered damaged. Customer service helped directly and sent a replacement delivery. Very friendly and helpful. Great Service!

Rated 3 out of 5 stars

Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more

Company replied

Rated 4 out of 5 stars

Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more

Company details

  1. Hair product shop
  2. Beauty supply store
  3. Cosmetics shop
  4. Hair Salon
  5. Skin care clinic
  6. Toiletries Shop

Written by the company

Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.


Contact info

4.1

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order two weeks ago

I placed an order two weeks ago. Didn’t hear anything from them, even though I’ve tried to reach out to them over email. Very disappointing 🤨

6 September 2024
Unprompted review
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Tinus. Since you have not put in information on your order - we are not able to investigate the issue. Regards Britta - NiceBeauty

Rated 5 out of 5 stars

Great service!!

After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon as possible by some reasons. I’ve got a quick message response and the package was send the same day with an other transportation company. Now 2 days later in an other country I have already the package. The lady who helped me was an hero! Thank you for the great service. You’re the best!

20 August 2024
Rated 3 out of 5 stars

I've not heard anything about the…

I've not heard anything about the delivery, no reply to email and no idea when/if my parcel will arrive

- i had a reply and the item had been waiting in the locker. it would have been helpful if i had been sent any kind of communication confirming that... but got it in the end!

25 July 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi
Your parcel is ready for pickup at the parcel shop
You can find more information on the link below: https://tracking.budbee.com/n22l88r3n?auth=YjNlMmQyOWYzNmUxMjVjNi1hOTRkMzExMDdkYWFhY2M3
Have a nice day.
Best Regards
Janni / Nicebeauty.com

Rated 5 out of 5 stars

Everything was great

Everything was great. Shipping was ok, not very fast but also not very slow. The perfume came in good conditions. Price was great!

1 July 2024
Rated 5 out of 5 stars

Perfect

Thought it wasn’t delivered, but actually it was. Totally my mistake!

26 June 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Ruby. I am sorry that your parcel has been delayed. It is ready for pick up since yesterday and I have sent you the link on email. Best regards Britta- NiceBeauty

Rated 1 out of 5 stars

cheap knock-off

The perfume I bought is a cheap knock-off. I have been buying my favorite perfume, for years (not from Nice Beauty, but from legitimate places like Douglas). I ordered from them because it was very inexpensive. The bottle I received was such a poor imitation that it didn't even have the name of the perfume written correctly. I complained immediately but received a condescending response saying, "if I regret the purchase, I can return it at my own expense." ... Um no, I did not pay for a Fake product . I expect both my shipping costs and the purchase price to be refunded.

Unfortunately, I cannot recommend Nice Beauty at all.

25 June 2024
Unprompted review
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi

We only deal with official suppliers and do not sell fake products. All Zarkoperfumes are handmade in Denmark and can have different looks from batch to batch. Regarding the 30ml Muse - the bottle was changed recently - and therefore Zarko have changed the foto on their website. But since we still have the old design in stock, it is the bottles that you will buy here.

Wish you a good day
Customer service/Emma

Rated 1 out of 5 stars

Lost package and unprofessional support…

Lost package and unprofessional support in tracking of the parcel

3 June 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Nadine

We are sorry for the trouble you have had with the delivery of your packages.

I can see that we have now send the package to your home, as requested.

We are sorry for the trouble and inconvience.

Best regards

Have a nice day, Nice Beauty

Rated 1 out of 5 stars

I still have not received the product…

I still have not received the product that I ordered/payed for.! 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️

30 May 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Liesbeth
According to the tracking the parcel has already been delivered.
Have a nice day.
Best Regards
Janni / Nicebeauty.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look