nicemove Reviews 

98
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional, polite, and hardworking nature of the moving teams who always arrive punctually and handle personal belongings with exceptional care. People note that the staff go above and beyond expectations to ensure furniture and appliances are set up properly at the new destination. Some reviewers were happy with the very quick response times and efficient packing services provided during last-minute moves. Consumers also deeply appreciate the supportive office personnel who patiently manage changing completion dates and coordinate logistics smoothly to completely alleviate moving stress.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the team arrived on time and handled belongings... See more

Staff

Customers had great satisfaction with the staff, frequently highlighting that team members were exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely blown away with the service from all at NiceMove… we were in trouble as another company had let us down on the day before our move and NiceMove’s details were passed over to us b... See more

Rated 5 out of 5 stars

The move with nice move was brilliant right from tbe start with Lorraine in tbe office who was very helpful and friendly through to the removal day with Jonno Harry and Dylan who went above and beyo... See more

Rated 5 out of 5 stars

My husband and I have moved several times over the last few years and nicemove have defintely been the best to use. The team arrived on time, were very friendly, wrapped everything really well... See more

Rated 5 out of 5 stars

Hi all, You must you use nice move! Professional friendly nothing is too much. Punctual knowledgable loads of experience, superb. I mentioned I’m rubbish at DIY, the next thing is the washing m... See more


Company details

  1. Removals Service
  2. also in
  3. Piano moving service
  4. Storage facility

Written by the company

We are a well established removal company in Manchester, Cheshire and throughout the UK founded in 2011. We have built our reputation over the years through trust, reliability and professionalism, delivering a high end service at a competitive price. Whether you require domestic removals, commercial relocations, specialist Piano moves or if you are looking for storage solutions, we are here for you. We have formed and continue to develop long lasting relationships with all our old and new customers to ensure they receive a stress-free service. Contact our move managers today to request a free quotation; no obligation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(98)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice move are a pleasure to work with.

Nice move are a pleasure to work with.
From initial conversation with Tracy , to getting a clear quote that is understandable.
To the cheerful and helpful team that packed up my house with such care.
I would totally recommend Nice to all my friends.

30 July 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Richard,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the nicemove team were a pleasure to work with!

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

The excellent guys of Earl, Nathan, Andy and Jayden at Nice Move!!

It was a great experience moving with Nice Move!
Tracy was very attentive in the planning stage and always available with any questions we needed answering. We received a competitive quote and decided to go for the full pack and disassemble & reassemble furniture service - it was money very well spent!!
The Nice Move team, led by Earl, came in the morning two days before our move to make a start. Then Earl, Nathan an Andy came the day before to get us fully packed up, with just what we needed for our last night.
Move day Nathan, Andy and Nathan's son Jayden, who had just started his first week with Nice Move, arrived early morning to help us make the move.
With the Microsoft crash worldwide there was some nervous waits for monies to go through, but all went ahead and the guys worked tirelessly from first thing in the morning to late into the evening!
The guys were all very polite, helpful and really took a huge amount of stress off our shoulders, getting us into our new house.
After a few days we had unpacked all the remaining boxes and Andy came to collect them from us.
All the furniture was disassemble & reassemble with care, items were carefully packed, precious items received the special packing care needed to move them, and nothing was damaged during our move!
We are very grateful for their hard work and excellent service provided to our family - it was a pleasure working with them!
We don't plan to move now for the foreseeable future but were circumstances to change we would definitely be using Nice Move to make the move and would happily recommend them to all!!

19 July 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Richard,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the team were polite, helpful and you received an excellent service!

I will pass your feedback to all the team involved.

On behalf of nicemove, we wish you all the very best in your new home.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Can't find fault with our experience

Friendly staff who were careful with our possessions and clearly knew the ropes re packing televisions etc and protecting carpets. Glad to have wardrobe boxes supplied - saved lots of time and packing.

31 July 2024
Unprompted review
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Reply from nicemove

Good Afternoon Susan,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the team were friendly and careful with your possessions!

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Exceptional and amazing company with highly trained professionals.

Nicemove is an amazing, fantastic and unbelievably helpful bunch of professionals.
Right from the beginning, Tracy showed so much empathy, compassion and her attention to details is exceptional. She gave relevant advice, updates, helpful information and always available.

12 July 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Akin,

Thank you for taking the time to leave your 5* review.

We are thrilled to read your review!

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, made our house move so much easier. The guys were professional, friendly and couldn’t have done any more - they went the extra mile helping out with extra things to make sure we could move into our new property. Will definitely be recommending to friends.

12 July 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Mike,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the team were professional and friendly!

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Nicemove will be my only recommendation

We have, sadly, moved house more times in the last 10 years than the country has changed prime ministers! We have tried all kinds of options when it comes to the moving services available. Never have we been so satisfied with our movers as with Nicemove.

They do what it says on the tin, and they do it well. They turn up on time. They bring all they need and they get on with the job. We had the pleasure of having Earl, Andy, Nathan and Johnno for our job over the 2 days. The packed, they moved,we watched and were moved!

Respectful to the property and the family, kind, friendly and professional lads who knew what they were doing. Hats off to each of them.

A special shout out to Tracy for our accurate virtual survey and organising the whole move.

6 July 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Hasan,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were professional, friendly and kind.

I will pass your feedback to all the team involved.

We wish you all the very best in your new home.

Many thanks again.

Loraine

Rated 5 out of 5 stars

The most exceptional moving company…

The most exceptional moving company anyone could ask for. Earl, Jay & Andrew, the nicest guys, professional and went above & beyond. I can’t recommend them highly enough. Thank you so so much. You are amazing!!

8 July 2024
Unprompted review
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Reply from nicemove

Good Afternoon Nettie,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the team were professional.

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Fantastic service

Should be the first choice every time. Arrived day before the move to start packing. No fuss. Very quick. Cheerful. Couldn’t be more helpful. Tracy, Earl and the team are a credit to the business

20 June 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Chris,

Thank you for taking the time to leave your 5* review.

We are pleased to hear you received a fantastic service.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Two great removers turned up

Two great removers turned up, wrapped what needed to be done and packed the vehicle diligently and professionally without any fuss. Unpack at the destination was equally professional. Very pleased with their efforts and the competitive price from the company. Will definitely use them again.

19 June 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Paul,

Thank you for taking the time to leave your 5* review.

We are pleased to hear the team were professional.

I will pass your feedback to all the team involved.

Many thanks again.

Loraine

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
We had a great expereince using Nicemove for our move from Manchester to London, Tracy, Earl and Nathan were all brilliant. Would 100% use nicemove again for our next move.

13 June 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Lewis,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the service was fantastic from start to finish!

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Removals

Ability & willingness to make quote competitive, great communication throughout and friendly & efficient team on the day(s)

30 May 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Chris,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were friendly, efficient and communication was great!

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Can’t recommend these guys enough!

Can’t recommend these guys enough, the initial consultation was a really easy process and Tracy was quick to respond to any questions that we had. The team on the move day were really professional and had everything packed up so safely and nothing was too much trouble for them, they were really conscientious in our new house not to damage walls/carpets which was appreciated! I’ve never been bored during a house move before but there was genuinely nothing for us to do! Definite 5* star service!

22 May 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Katie,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were really professional and had everything packed up so safely.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

We had a great experience using nice…

We had a great experience using nice move transport. The team were on time, friendly and super helpful, they made the whole experience stress free. Special thanks to Daz, Andy and Tracy for all of your help.

18 May 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Evie,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear your whole moving experience was stress free.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Earl and the team were fantastic

Earl and the team were fantastic, packing and moving all of our household items and furniture to our new home. Everything was kept in perfect condition, all the boxes were well packed and labelled, and they were friendly and accommodating throughout the whole process. Would highly recommend.

10 May 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Sam,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were fantastic!

Thank you for recommending us.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Absolutely fantastic team

Absolutely fantastic team (Earl, Ian & Andy) who looked after us incredibly well. Items were packed carefully and safely and the guys didn't stop. Could not recommend highly enough, they were absolutely fabulous.

15 April 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Anthony,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were absolutely fantastic!

Thank you for recommending us.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Outstanding service from Nicemove

Outstanding service from Nicemove.
Tracy in the office was delightful and so helpful.
The three guys that came to do the removal were absolutely brilliant, can't praise them enough. They were efficient, friendly, and very patient despite having to wait around for the keys to the new address.
I would thoroughly recommend using them!

26 April 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Rachel,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear you received an outstanding service!

Thank you for recommending us.

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

5 stars!

I can’t recommend NiceMove enough. From start to finish, the Team were extremely friendly, efficient and professional. A great service all round!

16 April 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Linus,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were extremely friendly, efficient and professional.

Thank you for recommending us!

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Great service, experience and efficiency

Great service from start to finish, Tracy accommodating our available times to get a quote quickly. The lads, sorry only remember Jordans name, were efficient and treated our items with great care! Have used you guys before and would recommend to anyone in the future!

3 April 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Damian,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear our service was great from start to finish.

Thank you for recommending us!

I will pass your feedback to all the team involved.

On behalf of nicemove we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Flawless!

The entire process was excellent: my enquiry and subsequent booking were handled in a swift, friendly and informative manner; the movers were punctual, careful and helpful; and, the communication from start to finish was flawless. I cannot thank the team at nicemove enough!

22 March 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Morning John,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear your move experience was flawless!

I will pass your feedback to all the team involved.

On behalf of nicemove, we wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from nice Move, 🙏🏼
Cal and Jordan were amazing!!!
They moved our wardrobes, clothing and personal effects from Prestwich to York. Everything was carefully packed and transported from one side of the country to the other. Everything arrived within 1 1/2 hours no damages whatsoever, everything put in its new place and fully tided up afterwards.
Cal and Jordan are such professional lovely guys with wonderful personalities and definitely a credit to the company.
They removed all the stress out of the day for us.
We will definitely use this company again. Thank you guys for everything.

7 March 2024
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Debbie,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear Calvin & Jordan were amazing!

Thank you for recommending us and we hope to see you again very soon!

I will pass your feedback to all the team involved.

Loraine

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