nicepairs.com Reviews 

137
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Consumers frequently mention that browsing the online catalog and purchasing their favorite footwear styles is remarkably easy, straightforward, and entirely budget-friendly. Many people are truly thrilled with the wide selection of unique shoes and express how gorgeous and stunning the items look upon arrival. However, some customers also noted that their international shipments took a long time to arrive or experienced unexpected delivery delays. A few reviewers were dissatisfied with the overall product quality, mentioning that the items received did not meet their expectations compared to the merchandise shown online.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing appreciation for the cute designs, fabulous... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the great looking style and fantastic... See more

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers praised the wonderful... See more

Delivery service

Customers had ambiguous experiences with delivery service as some consumers reported that items arrived quite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a couple pairs of shoes for a wedding event and neither of them fit but i wanted to get a different size of one and send the other one back for a full refund. I ended up buying the new size... See more

Rated 4 out of 5 stars

I had a difficult time trying to purchase the boots. When it finally went through it placed two orders at the same time. I did email the person. Have not heard anything back as of yet.

Rated 4 out of 5 stars

First time purchasing from Nice Pair. The checkout process was fast and easy. Can’t wait for my purchase to arrive!

Rated 4 out of 5 stars

There was to be a coupon for first order, but did not find it on check out. Your styles and web-site were wonderful. Lindy


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

137 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(137)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

cute shoes

Super cute shoes I hadn’t seen anywhere else! Slightly concerned about shipping.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Boot are made for Walking

I had an issue with the boots I purchased.. contacted customer service & within 24 hrs received an apology..how can we make it right…& a solution to the matter!! Excellent customer service!!!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

INicepairs Grabbed My Attention

I really like the presentation of your products . The platform is laid out in such a way that it grabs your interest immediately . I was on the web looking to buy something different than my regular style of shoes . I wanted something different stylish , and sexy , and i must admit Nicepairs you delivered just that . I can't wait until my five pair of ankle boots arrive . They're so different , and so gorgeous . Nicepairs don't change a thing about your presentation, your layout , and vibrant pictures of your products . It grabbed me , and that's saying a lot , because I normally keep right on looking and bypass things without making a purchase no matter what , but this time i could not do that . So congratulations you got me, and I'm so happy 😊 for that. I've received all five pairs of my ankle boots and i must tell you they are as gorgeous . You know how some times shoes look better in an add than in reality , well that's not the case here . These ankle boots are so beautiful , and the quality of the boots are 1st class . I'm so impressed with my boots. I ordered these boots and they arrived within a couple of weeks ,and i was surprised about that too . I love this company, and this is my very first time ordering from them , and it won't be the last . I'm so happy that i was browsing online for something different to buy , and stumbled upon your add . A customer for life 9 / 16 / 24

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Not good

I place a order over 2 weeks ago & still haven't received my package not even a tracking number. Reached out to the company through email twice but no response! They was very helpful for placing the order but now it's like they don't even exist. 😡

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this store!!!!!!! Please!!

Do not buy from this store!!!!!!!! The packaging came in ripped and wet. The shoes were flimsy and water damaged. Even without the water damage it felt like the heels were made so poorly that they’d break as soon as anyone put weight on them. Also way too big. I ordered a 7 even though I usually wear a 7.5. The shoe was big enough to fit my mom who is a size 8.5. Because of their return policy I can’t return it because it took more than 30 days to come in!!! This is a scam - do not buy from these people!!!

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Avoid this company.
I believe they may be a scam.
Placed an order, item never shipped and no one responds to emails sent.

Update .. item was sent but took weeks instead of the 2-6 days as posted on the website

15 April 2024
Unprompted review
Rated 5 out of 5 stars

SUPER STUNNING SHOE‼️

Easy,easy web site for ordering ‼️
Beautiful and UNUSUAL design, can’t wait to get them.
Thanx for a most delightful and cheerful design
Melinda Friedman

7 April 2024
Unprompted review
Rated 1 out of 5 stars

Site down

Site down. No info on order or how to get a refund. Scam? Also when you pay with PayPal it goes to a random individual and not an LLC

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Fake, STAY AWAY

Lied about shoes - claimed they were real leather, but they were made of cloth, like face towels. Said they'd pay my shipping to return them after they got them back, then refused to do it. Tried to gaslight me into believing they were really leather.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Liars, scam

I had ordered in the past with minor color/size issue, received the leather shoes ordered, so I felt comfortable returning for something else, adjusting for size experience. This time I ordered a pair described as genuine cattle hide suede. Received microfiber fabric. When I contacted them, they tried to tell me I got the correct item, but offered $15 back. I declined, demanding return mailing label and refund. They stated they will refund when I PAY to return to them (at greater cost than value of refund). I have submitted documentation to my credit card company.
UPDATE -
The company agreed to refund my shipping when they received the item back. They sent me a more local and inexpensive ($12) address to ship to, then refused to refund after confirming tracking...but they DID refund my purchase price.
UPDATE2 -
Just got notified by USPS that the shoes are being returned to me, as the mailing address they gave me for returning to was no good...I guess I now own a pair of microfiber shoes?

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Love a kitten heel

I ordered because I'm 6'2 and love a kitten heel. The shoes were great and nicely tailored. I returned only because I needed a larger size.

13 July 2022

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