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Nice Things by Helena Reviews

2,952

•

5.0

Greetings Card Shop

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the cards, for their excellent quality, unique designs, and ability to perfectly convey sentiments for various occasions. Reviewers often note the products' originality and the thoughtful, encouraging messages that are perfect for diverse situations, from joyful celebrations to more sensitive times. People frequently highlight the seamless ordering process and express high satisfaction with their purchases, often returning for more. The company's service and delivery also receive widespread acclaim. Customers consistently experience very quick delivery, with items arriving promptly and well-packaged, often in pristine condition. People frequently commend the excellent customer service for being friendly, efficient, and responsive, even going above and beyond with personal touches and quick query resolutions.

What people talk about most

Product

People report positive experiences with product, consistently praising the beautiful, unique, and... See more

Quality

Users consistently express high satisfaction with the quality of the cards, frequently describing them as... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, prompt, and... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of ordering and the unique products... See more

Reviews shaping this summary

I have ordered many times from ‘Nice Things By Helena’. Their products are great quality and something a little different from standard cards. Multi buy offer plus limited free postage offer twist... See more

Company replied

First time purchaser. Small query with my order which was answered straight away even though it was on a weekend. Brilliant customer service, very refreshing in this day and age. This company actua... See more

Company replied

Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, healt... See more

Company replied

I have bought a lot from this company and have never been disappointed. This last purchase - First day at school - is for my granddaughter who starts in September and the illustration and the brillian... See more

Company replied

Company details

Written by the company

Greetings cards and gifts by illustrator Helena Mackevych

Contact info

Lower Ground Floor Office, 59 Wostenholm Road, S7 1LE, Sheffield, United Kingdom
hello@nicethingsbyhelena.com
nicethingsbyhelena.com

5.0

Excellent

3k reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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20 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s great to hear. Thank you for being our customer.
Helena

Mar 1, 2026

Beautiful cards excellent service

22 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

Thank you so much. That’s really lovely to hear.
Helena

Mar 1, 2026

Love the cards always make me smile.

1 March 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s so lovely to hear. Thank you.
Helena

Feb 28, 2026

Definitely recommend

Definitely recommend. Great service, excellent quality cards and different from the usual

26 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

Thank you very much for your lovely review. That’s really lovely to hear.
Helena

Feb 27, 2026

Such lovely unique cards and brilliant…

Such lovely unique cards and brilliant service. I would recommend buying from Nice Things 100%!

8 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

What a lovely review. Thank you very much for your kind words and for being our customer.
Helena

Feb 25, 2026

Brilliant messages and illustrations.

Brilliant cards with messages I could have written myself and beautifully illustrated.
Thank you so much.

20 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s so lovely to hear. Thank you very much for your kind words.
Helena

Feb 25, 2026

Love these cards

Love these cards , express your feelings in a unique way

25 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s lovely to hear. Thank you so much.
Helena

Feb 25, 2026

Excellent customer service

I have been getting my cards from here for a few years now. I wont go anywhere else. They are so beautifully made, the words say it all, so tender, loving and heart felt. Delivered so fast. The whole team go above and beyond to help you, I could not recommend enough! or give enough stars!!

25 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

Thank you so much for your lovely review. Your kind words really are appreciated. We’re so pleased that you’re happy with everything. Thank you for being such a loyal and lovely customer.
Helena

Feb 23, 2026

The cards ard beautiful

The cards ard beautiful. Sent in a timely fashion. Very satisfied with all of my purchases

12 February 2026

Unprompted review

Reply from Nice Things by Helena

Updated Mar 10, 2026

We’re so happy to hear this. Thank you very much for letting us know and for being our customer.
Helena

Feb 23, 2026

Bought a beautiful picture for a…

Bought a beautiful picture for a special friend. It was despatched promptly. Excellent service and lovely products.

17 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s really lovely to hear. Thank you.
We hope your friend liked the picture too.
Helena

Feb 22, 2026

Lovely cards

Lovely cards, especially for the elderly. They show there’s life to be lived even when you’re elderly.

16 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s really lovely. Thank you.
Helena

Feb 21, 2026

Always great news cards & prompt delivery

Always prompt delivery. Great new ideas .. always tempt me just when I think I've seen them all!Love the "get one free"...

21 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

That’s so lovely to hear. Thank you for your kind words.
Helena

Feb 21, 2026

Beautiful cards

Beautiful cards. Great quality and price too.

19 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

We’re so pleased to hear that. Thank you.
Helena

Feb 20, 2026

I would give nice things by Helena ten…

I would give nice cards by Helena ten stars if I could
Her cards are the most beautiful in design , the pictures are delightful and thought invoking They are simple but in a beautiful way
The words reduce me to tears and whenever a life event happens to one of my friends or family happy or sad I always have just the right card which finds the words I can’t
I always have a box of Helena’s cards so I always have the right one
I haven’t bought an occasion card anywhere else since I discovered Nice things by Helena xxxx

20 February 2026

Unprompted review

Reply from Nice Things by Helena

Mar 10, 2026

What a lovely review. Thank you very much for your kind words. We’re really pleased that you’re happy with everything.
It means so much to me to hear how much you like the drawings and messages on our cards.
Thank you for being such a loyal and lovely customer.
Helena

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