Nickola Candela Reviews 

252
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The customer service I have received has been excellent. I haven't received my samples yet due to holidays, but as soon as I do I will be reviewing again. Looking forward to getting them!

Rated 5 out of 5 stars

I love this company. The products are packed so beautifully and packed carefully. They arrive quickly and nothing is too much trouble I have enjoyed Reed diffusers, wax melts and now car diffusers.... See more

Rated 5 out of 5 stars

My order arrived within 48 hours and I didn’t need to spend a fortune for free delivery. I know the products with be fantastic as I bought refills for the diffusers I already have which were Chr... See more

Rated 5 out of 5 stars

Excellent service - they contacted me to explain one item was out of stock and then substituted with another candle. Delivery was very quick (next day) and the candles are wonderful. Very natural scen... See more

Company details

  1. Home & Garden

Written by the company

Here at Nickola Candela we're trying to do something different! We not only care about providing great quality candles, but also care that you care about the environment. So all our candles are vegan but we also are mindful that the main ingredient in candles is soya wax ! We give back £1 for every candle you buy to the Bumblebee Conservation Trust. So when you purchase a candle you save a bumblebee .


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Fast delivery. Wonderful customer service. Will definitely be returning and will recommend to friends.

12 March 2021
Rated 5 out of 5 stars

Easy website

Easy website, lovely items, excellent communication and very quick delivery. Very impressed will definitely buy from again.

10 March 2021
Rated 5 out of 5 stars

Amazing!

Communication is fabulous! The candles I received were so beautifully packaged and they smell divine! I cannot wait to burn them! I cannot recommend enough! So friendly and amazing products! Thank you so much

9 March 2021
Rated 5 out of 5 stars

The Bee's Knees!

Absolutely incredible.
Beautiful candles and candle accessories.
Speedy delivery and wrapped impeccably.
The cute addition of the scratch card is a really nice touch and the fact that a 1£ donation from each sale goes to the Bumble Bees is the honey in the pot!

5 out of 5....the Bee's Knees! 🐝🖤

6 March 2021
Rated 5 out of 5 stars

I purchased the Candle Accessories from…

I purchased the Candle Accessories from Nickola Candela few days ago. I received it today. It came in a box all wrapped up nicely and quality of the product is Amazing. Very fast delivery and good customer service. Will definitely purchase soon again.

5 March 2021
Rated 5 out of 5 stars

Can’t say how impressed I was with the…

Can’t say how impressed I was with the service value and the product. I live woody musky scents but find they are usually far too sweet smelling. So I have been looking about for ages for something I like. The leather & tobacco smells exactly like it promises. Tangier’s, having never actually been there, smells exactly as I imagine. I ordered my Reed diffusers on Friday and received them the following day all the way across the Irish Sea too. The fact that they contribute to the bumblebee conservation trust is fantastic and I even received a free wild flower planting plug which is planted in my garden already.

27 February 2021
Unprompted review
Rated 5 out of 5 stars

What a lovely surprise

What a lovely surprise.The package arrived earlier than expected.It was beautifully wrapped and intact.I love the smells and presentation of the containers.Thank you 😉

23 February 2021
Rated 5 out of 5 stars

Exceptional service

Exceptional service! Beautiful candles, presented with such care and attention to detail, unwrapping them was a gift in itself!
I am going to be ordering regularly- thank you so much! I would recommend whole heatedly! 💕

9 February 2021
Rated 5 out of 5 stars

Highly recommendable

Highly recommendable: the scent of the candles and diffuser oils and the presentation are exquisite and the packaging is sutainable and stylish. Shipping was super fast and the replacement of a glass piece broken in transit was dealt with swiftly and efficiently with no fuss. From a very happy new customer :)

9 February 2021

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