Nicks & Co Timber Ltd Reviews 

151
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the timber and products, noting that orders arrive quickly and are exactly as described on the website. Consumers also deeply appreciate the helpful and friendly delivery drivers who consistently make getting long lengths of wood convenient and hassle-free. Some reviewers were not happy with the delivery process, mentioning that there was a lack of advance communication or notification regarding exact arrival dates. People pointed out that online ordering platforms should ideally include clear delivery date options so packages do not simply arrive without prior notice.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and prompt arrivals... See more

Staff

Customers expressed great satisfaction with the staff, frequently highlighting friendly, helpful, and... See more

Product

Customers consistently note positive experiences with product, highlighting the great quality and timber... See more

Quality

Reviewers highlight positive aspects of quality, frequently expressing satisfaction with the goods. Consumers... See more

Service

Consumers find service to be positive, highlighting friendly people and reliable assistance whether ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always can rely on Nicks Timber. Sorted out my Firring Strips for my new flat roof on my extension at home. Good quality timber always friendly knowledgeable staff. Fair price into the mix and you... See more

Rated 5 out of 5 stars

Simple ordering and good prices made this a no-brainer! For convenience local delivery saves hassle if you dont have suitable vehicle to carry longer lengths.

Rated 5 out of 5 stars

Much better cladding than some of the other local suppliers. Like all shiplap, there were a few splits and knot holes, but not as much as others I have bought, so remember to add a little bit when o... See more

Rated 5 out of 5 stars

Ordered online easy collection helpful staff all round great experience at a real timber supplier. Long may it last.


Company details

  1. #29 of 69 best companies in Timber merchant
  2. #12 of 30 best companies in Fence Supply Shop
  3. #24 of 69 best companies in Landscaping Supply Shop

Written by the company

Nicks & Company Timber ltd have been servicing the Gloucestershire area for over 165 years, offering quality timber and unbeatable prices, we have a devoted team with a wealth of knowledge and expertise to help guide you through any and all of your timber requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(151)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

The staff on the phone couldn't of been…

The staff on the phone couldn't of been any more rude

21 October 2025
Nicks & Co Timber Ltd logo

Reply from Nicks & Co Timber Ltd

Hello,

We are truly sorry to hear about your experience on the phone. This is not the level of service we aim to provide. We would really appreciate the chance to look into this further and make it right.

If you could please share more details of your experience with us at sales@nickstimber.co.uk, it will help us address the issue promptly.

Thank you for bringing this to our attention.

Kind regards,
Nick’s Timber

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