NReviews 

282
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use

Rated 1 out of 5 stars

I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... See more

Rated 4 out of 5 stars

Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... See more

Rated 5 out of 5 stars

The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... See more

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2.9

Average

TrustScore 3 out of 5

282 reviews

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No history of asking for reviews

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2.9

All reviews

(282)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service, will definitely use again

Brilliant service. Easy to use website and goods were despatched and arrived exactly as stated. Goods were also well packaged, far better than most other companies I’ve used recently. Would definitely use again, thank you.

10 August 2021
Rated 5 out of 5 stars

Very good product

Very good product. My hair looks definitely less frizzy from the first time I used it. My hair feels smoother and is shiny. No need to use hair straightener too much.
Delivery was very quick.

3 August 2021
Rated 1 out of 5 stars

Had an email to collect my purchase

Had an email to collect my purchase. Been twice to collect, both times shop closed ( Saturday & Monday) Telephoned the shop while standing outside only to be told that all staff were busy on other calls and would be available soon. There was clearly nobody inside the shop so a false message had been recorded. Left a voicemail asking if I could pick up from Leamington Spa salon but have not received a reply .

26 July 2021
Rated 3 out of 5 stars

Quick delivery

Quick delivery. Products are great - only downside was that when the order arrived the shampoo had opened up and covered the inside of the bag / other products. Emailed customer service on receipt but no response.

24 July 2021
Rated 5 out of 5 stars

Incredible!

I had an incredible experience with Liam at Nicola Smyth in leamington, he couldn’t have been any better. He was welcoming and hilarious, I left the shop feeling more than satisfied with my hair!

11 June 2021
Unprompted review
Rated 5 out of 5 stars

I'm back!

I said I would return and here I am. Loved my products the last time and came straight back here to reorder as prices are fab!

2 June 2021

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