Nicopodworld Reviews 84

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Order never came, they don’t even respond to emails or anything such a bad company

Rated 1 out of 5 stars

Ordered a sleeve of pouches over 2 months ago, tried multiple times to contact the company, through the WhatsApp attached at the bottom, multiple emails and calls and no response. DO NOT BUY. Unless y... See more

Rated 5 out of 5 stars

Best nicpods site in a while , I’ve been struggling to find a reliable seller with great flavours , different strength n great delivery time , and since I’ve found nicopodworld my problems have been s... See more

Rated 5 out of 5 stars

Best around🤟🏻 Been using these for two + years even before they became a company and never failed. Everything on time, best prices around, next day delivery, always stocked up. Won’t get anywhere el... See more

Company replied

Company details

Written by the company

Nicopod World is a new UK based nicotine pod retailer which aims to provide a range of popular and high quality nicotine pods. We are aware of the significant increase in the nicotine pod market and are on board with helping the market grow. Our goal is to increase awareness to the use of nicotine pods in hope that regular tobacco users switch to nicotine pods as they are a less harmful product which creates a similar feeling.


Contact info

3.0

Average

TrustScore 3 out of 5

84 reviews

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Rated 1 out of 5 stars

Scammed me of £55

Ordered a sleeve of pouches over 2 months ago, tried multiple times to contact the company, through the WhatsApp attached at the bottom, multiple emails and calls and no response. DO NOT BUY. Unless you want to be scammed £55 and get no response.

22 May 2023
Rated 1 out of 5 stars

not recieved

they never shipped order, then did and say its delivered when its not. cant get ahold of anybody. just want my damn pouches.

15 February 2022
Rated 1 out of 5 stars

Pouches were all wet and split

Pouches were all wet and split. Wrong flavour was sent

15 November 2021
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Reply from Nicopodworld

Hey,

We're sorry to hear about this. Send us an email with your order number we'll be more then happy to look into this and give you some sort of compensation.

Rated 1 out of 5 stars

rubbish

rubbish............

24 September 2021
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Reply from Nicopodworld

Hey there,

Please could you drop us an email and elaborate.

Thank you.

Rated 4 out of 5 stars

Avoid paying for Saturday delivery

Made an order and paid £13 for Saturday delivery, items actually ended up arriving on the Monday - which normally wouldn’t be an issue as still super quick delivery, but when you pay £13 for a certain delivery it’s not ideal (and yes I was in all day and no delivery was attempted) Contacted them via email and they apologised and advised they would send a free tub on my next order, ordered a couple weeks later, again super quick delivery but received no free tub, would be a 5 star review if it wasn’t for this, small things can make a business 5 star unfortunately, I wouldn’t advise against using them at all, but probably avoid paying £13 for Saturday delivery.

13 September 2021
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Reply from Nicopodworld

Hi,

Thank you for your honest review. Our delivery rates are based upon the rates we're given from our courier. We have been trying our best to get the price cheaper for our customers.

We're sorry you didn't receive your parcel on Saturday if you could email us we will look into this and potentially compensate.

Thanks

Rated 1 out of 5 stars

Paid £13 for Saturday delivery

How can I pay £13.00 for Saturday delivery and my parcel did not come until the Tuesday? Won’t be using this again and I am waiting for a response via email as I would like a refund. Still haven’t received one.

25 June 2021
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Reply from Nicopodworld

Hi Casey

Sorry to hear about this. We have spoke to the courier and have been told there was a delivery attempt at 1:33pm on Saturday. We have been in contacted you regarding this matter via email also. Please understand that we are not responsible for any shipping delays we ship all of our parcels on time.
Thanks

Rated 5 out of 5 stars

Great service

Great service. Arrived very quickly.

25 June 2021
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Reply from Nicopodworld

Thank you Mikey.
We are glad you're happy with our services.

Rated 5 out of 5 stars

Good quality products and always…

Good quality products and always timely. No better place to get a variety of nicotine pouches. Highly recommend.

18 June 2021
Unprompted review
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Reply from Nicopodworld

Thanks mate very loyal customer we appreciate your custom !

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