Shocking customer service. Defective t-shirt. After sending 3 e-mails to try and resolve the issue - no response to any of the e-mails. No contact number and no way to sort this. Stay clear of t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ever since Night Addict launched I've been a loyal follower. It has all of the credentials of a designer brand with regular drops, cool video content and on point designs but with a totally affordable... See more
Company replied
Night addict mistakenly sent me an XS hoodie when I had ordered a small. However, Nicole was quick to rectify the issue. She had a new small hoodie sent out to me as quickly as she could and told me t... See more
Company replied
I like the corduroy trousers, so much that this is my second pair. The only reason for the 3 star and not 4/5 stars is because the right front leg pocket has incomplete stitching leaving a gap of ab... See more
Company replied
Company details
Information provided by various external sources
Lifestyle Brand of Now and the Future
Contact info
United Kingdom
- support@nightaddict.com
- nightaddict.com
People also looked at
Love this hoodie so much I bought another!
Bought this hoodie before and love it so much I bought another. Delivery was quick, communication great and such good value for money. Would definitely recommend.
12 March 2022
Ordered an item only for it to be…
Ordered an item only for it to be cancelled days before it was supposed to be delivered.
12 March 2022
Reply from Night Addict
Hi Troy - We are sorry about the problem with your order and we contacted you about the issue. For further help please contact our support team who will be more than happy to help: support@nightaddict.com
They cancelled my order then they said…
They cancelled my order then they said we don't have your order in our store but after that I visited their website on Instagram then I found out that my order available for sale but they just cancelled my order for no reason even I paid for it, after all this instead to refund my money they told me that I have to 5/7 working days to get my money that's unfair.
9 March 2022
Reply from Night Addict
Hi Zakaria - We are sorry about the problem with your order, and we contacted you about the issue. For further help please contact our support team who will be more than happy to help: support@nightaddict.com
Delivery was safe and instant
Delivery was safe and instant
the hoodie is high quality i love it so much
3 March 2022
Unprompted review
My order had been canceled !
20 February 2022
Reply from Night Addict
Hi Simo - We are sorry about the issues with your order and you have been contacted previously. For further assistance please contact our support team who will be more than happy to help: support@nightaddict.com
Brilliant brand with high quality…
Brilliant brand with high quality items. Always quick delivery. Definitely my favourite place for clothing.
16 February 2022
Quick delivery and Quality product
Quick delivery and Quality product.
Definitely ordering again.
14 February 2022
hoody
ordered a beautiful hoodie from here and it’s literally my favourite thing ever. im absolutely obsessed !! the quality is insane and the graphics are gorgeous ! so happy with her purchase, worth the money frrrrr
4 February 2022
Quick delivery
Quick delivery, well packed, great prices for awesome sweatshirt and hoodies. Lovely quality!
26 January 2022
Package came but said it was at the…
Package came but said it was at the wrong place on delivery tracker
6 January 2022
I was very impressed with speed of…
I was very impressed with speed of delivery, only 3 working days.
9 December 2021
My experience was awesome
My experience was awesome, I just didn’t like the quality of the hoodie, it’s too thin.
9 December 2021
very happy with this item,i was so…
very happy with this item,i was so happy i bought another 5 !! great quality, great price .quick delivery .plus i am a night addict!
7 December 2021
Great product!
3 December 2021
NIGHT ADDICT
My order came very quick and the packaging was satisfying. The quality of the clothes is phenomenal for the price I paid. There was also minimal plastic used which made me very happy. Looking forward to ordering from them again.
3 December 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.