Nightcity Clothing Reviews 

175
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the fabrics feel premium, comfortable, and durable for everyday wear. Consumers also highlight the incredibly helpful customer service team and the wonderful fit of their purchases, making online shopping very pleasant. Some reviewers were not happy with long delivery times, noting that international or pre-order shipments occasionally took much longer than initially expected to arrive. A few people also mentioned experiencing communication delays when reaching out for support or noticing minor unexpected issues with specific order details and tracking updates.

What people talk about most

Product

Customers report widespread satisfaction and positive experiences with the products. Reviewers frequently... See more

Quality

People report positive experiences with quality, highlighting that the materials feel premium, the... See more

Delivery service

Users describe ambiguous interactions with delivery_service, reflecting a wide range of differing... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being awesome,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a size medium jacket and was sent a large. Despite a lot of back and forth which caused a time delay the company worked to find a reasonable solution. The suit pieces were well made and stur... See more

Company replied

Rated 4 out of 5 stars

Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good

Rated 4 out of 5 stars

A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.

Rated 4 out of 5 stars

Took awhile for shipping but other than that, it came in a timely manner and the clothes are great quality. The tops are a bit smaller, and the bottoms are a bit bigger, but I was able to make it work... See more


Company details

  1. #465 of 592 best companies in Clothing Shop
  2. #248 of 277 best companies in Fashion accessories shop
  3. #29 of 36 best companies in Fashion designer

Written by the company

Nightcity Clothing is your city for minimalist urban-wear. Our nightcity has no borders, hence we are inspired by international fashion trends. We'd love to know how things look, feel and how you found our service. It really helps us and our community, and it only takes a few seconds to leave us a review.

Free Tracked & Insured Delivery

Written by the company

Go free over £60
Orders £60+ ship free with tracking & insurance. Delivery estimates are shown at checkout. See details: https://nightcityclothing.com/policies/shipping-policy

Contact info

10% OFF your first order

Sign up for our mailing list and we’ll email you a 10% off code.

4.0

Great

TrustScore 4 out of 5

175 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(175)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good experience

Bought a jumper and two shirts from here that I'm using a lot in my daily look. Also really happy with the customer support and how convenient the site as a whole is

24 October 2020
Unprompted review
Show reviews in all languages. (175 reviews)

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