NIGHTOUT Reviews 

10
•
TrustScore 2 out of 5

2.0

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Company details

  1. Events & Entertainment

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Find tickets to thousands of curated events or create your own with our innovative ticketing platform.


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2.0

Poor

TrustScore 2 out of 5

10 reviews

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2.0

All reviews

(10)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware — Misleading Ticket Reselling Practices

This site relies on prominent Google search rankings to attract unsuspecting customers, then charges substantial markups for tickets available at face value elsewhere. The third-party reselling arrangement is not clearly disclosed, and customer service deflects responsibility when problems arise. My tickets weren’t even delivered in the mobile format promised. The entire experience felt deceptive. Save your money and buy directly from the event venue!

12 October 2026
Unprompted review
Rated 1 out of 5 stars

Nightout.com is a ticket scalper site and a scam

I am a performer in a show and this platform is unofficially advertising a show with a similar title (not ours) and the same date, time and location. They have selling tickets without our permission and at twice the price of our listed ticket price. This company is a scalper!! Do not purchase from them.

20 September 2026
Unprompted review
Rated 1 out of 5 stars

Beware of parking passes with no tickets

I went to the website looking for tickets for the Tina Fey tour. They listed parking passes WITHOUT any entrance to the show and make no disclaimer about that purchase not having an event ticket included.

THEY SOLD ME JUST THE PARKING PASS WITHOUT MAKING IT CLEAR.

I initiated a dispute with my bank explaining the scam behavior. The website clearly make no effort to let the consumer know the important detail about the purchase.

If you’re thinking about buying something at this site, I recommend you reading every line twice since they refuse to give any refunds.
They even discourage me to talk to my bank suggesting me to resell the parking passes.
Very frustrating.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Paid $275 for two tickets to John Heffron that were base price of $20 - they had the insurance box automatically checked among other fees i did know about and there was not a final checkout box to review your order - not fair no way I would have paid this amount for a $20 ticket if I had know.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY w/ NIGHTOUT

Purchased an early bird ticket to a college friday event at Jimmy's 38. No where on the website did it state that there was a dress code that stated that I needed to where jeans, and I was denied entry with my black joggers. No explanation, just pushed to the side. Not only did this ridiculous situation occur, we were only given a short notice that the event would be delayed an hour later, which messed up group plans.

A few friends went in at around 12:15 and the rest weren't able to gain entry either after some girl passed out and they shooed everyone home. Extremely bad experience.

24 August 2019
Unprompted review
NIGHTOUT logo

Reply from NIGHTOUT

Hello John!

We are so sorry to hear about your unpleasant experience at this event as we strive to work with event organizers that put on satisfying and enjoyable events. We apologize for any inconvenience this College Fridays @ Jimmy's 38 event has caused you. With that being said, we are NIGHTOUT, the online ticketing platform and we are not involved in the planning or hosting of events nor do we provide event details for events as that is uploaded by the event organizers. We do understand your frustration and we will relay this to the event organizers so they can provide important event details for future events on our site. When we received customer inquiries regarding issues at this event we immediately contacted the event organizers to advise and provide more information. We were able to get in contact with them right away and received approval to process refunds for all ticket buyers. All refunds will be processed within 5-10 business days and the funds will return back to your original form of payment. Again, we truly apologize for this experience and are doing everything we can to make it right as our customer satisfaction is our priority. Please reach out to us at support@nightout.com for any clarifications or any further questions.

Sincerely,
The NIGHTOUT Team

Rated 1 out of 5 stars

The booking protection plan is a SCAM

The booking protection plan is a SCAM! I purchased 3 tickets to a Michael Jackson Event in Park City, Utah. NOWHERE in the ad did it say the venue was a bar or 21 & up! So my 2 teens obviously couldn’t get it. When I tried to get a refund based on the protection plan purchase. They absolutely refused. Ridiculous! No heart. No integrity

22 February 2019
Unprompted review
Rated 5 out of 5 stars

Nightout and Booking Protect Rip-off Scam

UPDATE! Nightout went to bat for me and my family and got us a refund from the event holder. They went above and beyond! Really awesome customer service.

Again however, don’t use Booking Protect. they don’t care and just take your money. Never heard another word from them. Thanks

This company uses and is affiliated with Bookout Protect. My wife and I bought tickets to a recent event, nearby our home and along with them, the insurance offered by Nightout thru Booking Protect Limited. Two days later, our daughter got legitimately sick. They would not refund our money as promised, stating we did not have a doctor’s note. We did not take our daughter to the doctor, as it was simply a stomach flu bug, but she felt badly enough that we could not leave her home alone. They are looking for excuses to rip people off. Don’t be fooled like we were.

11 October 2017
Unprompted review

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