Night Sky Poster by Momentgold Reviews 

⭐☆☆☆☆

Very disappointing experience.

I never received my order. According to DHL, the package was returned to the sender, even though we were at home during one of the days they claimed they had attempted delivery. No one came to our address.

I contacted Momentgold several times asking for help and requesting that the order be resent to a different address, but I never received any reply.

Good customer service is just as important as the product itself. When a shipment fails, customers expect communication and a solution. Unfortunately, I experienced neither.

I cannot recommend this company based on my experience.

TERRIBLE CUSTOMER SERVICE - NO RESPONSE!
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I am extremely disappointed with this company. I placed order #8PLH2LEHP and realized there was an error with the shipping address immediately after paying.
​I have sent multiple emails to both their support addresses and reached out via Instagram and Facebook, but I have received ZERO response. It feels like this company doesn't even exist once they have your money.
​They have already generated a shipping label with an incorrect address, and despite my urgent attempts to contact them before the package is picked up, they remain completely silent. This was supposed to be a special anniversary gift, and their lack of support is ruining it.
​DO NOT BUY FROM THEM unless you are 100% sure you won't need any help, because their customer service is non-existent. I will be contacting my bank to dispute the charge if this isn't resolved immediately.
​Order Number: #8PLH2LEHP

So kind and super helpful! Also loved my print!

Was more than willing to help when I reized I misspelled a word

I made a mistake on my product when I purchased the PDF version, they were able to help me to fix it to the correct night/time without the extra charge! They were great!! I'm very pleased with my product.

I messed up my order and they were super kind helping me fix it! It was great to be able to get this in a pdf version as well!