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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. #15 of 127 best companies in Educational institution
  2. #1 of 8 best companies in Learning Centre
  3. #12 of 57 best companies in Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing from A to Z

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours.

Everyone has gone above and beyond. In addition, the instructor we had was amazing, Solomon was professional, friendly, funny, down to earth and was able to show real world examples of what he was instructing so it wasn’t all theory.

I’d highly recommend you to everyone who wants to study

5 June 2026
Rated 5 out of 5 stars

Great Training Provider

I recently completed both the Scrum Master and Azure Fundamentals courses with NILC Training, and I had a very positive experience throughout.
The trainers were knowledgeable, supportive, and explained complex topics in a clear and practical way. The Scrum Master course gave me a strong understanding of Agile principles, frameworks, and real-world application, while the Azure Fundamentals course helped me build a solid foundation in cloud computing and Microsoft Azure services.
The learning environment was well-structured, and the support provided during and after the courses was excellent. I felt encouraged to ask questions and fully engage with the material, which made a big difference to my confidence and understanding.
I would highly recommend NILC to anyone looking to develop their skills in Agile or cloud technologies. It has been a valuable step in my professional development.

29 April 2026
Rated 5 out of 5 stars

Brilliant course

Brilliant course. I learned so much. The trainer was brilliant - knowledgeable and friendly. I would love the opportunity to learn again with NILC.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Right from the booking process, NILC kept me informed and updated about a new syllabus for my chosen course. Their customer services were second to none.

When I got started with my self-directed online course, I wasn't disappointed; the instructor was excellent and enabled me to fully grasp the concepts and sail through the exams. Thank you, NILC!

8 May 2026
Rated 5 out of 5 stars

My experience with NILC has been life…

My experience with NILC has been life changing. From the very first conversation with the team. They ensured that all information I required was provided to me in the first instance. The team is very responsive either via email, or phone call and they’ve been supportive throughout my certification process. Thank you NILC for what you’re doing for professionals like myself in Wales

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great training (and trainer)

The training was great, mostly because of the trainer, Tony, I’d recommend anybody wanting to do the Scrum Master or Product Owner certification to consider doing it with NILC because of that. Everything was explained clearly and in an engaging manner.

30 April 2026
Rated 5 out of 5 stars

Great training

The Product Owner exam was much easier thanks to the instructor's knowledge, tips and guidance.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Agile PM Foundation Course, Highly Recommended!

I recently completed the Agile PM Foundation training and exam course with NILC. Tony was incredibly experienced and brought a real depth of knowledge to every topic. What stood out most was how engaging the sessions were; it never felt like a lecture. The good news is, I passed my exam after feeling well prepared and confident. Highly recommend.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent training provider!

I recently completed training with NILC and the whole process from registering to completion was quick and stress-free.
Nothing was to much for the staff member supporting me and they got me enrolled on to the next available course efficiently.

The course was enjoyable and informative, the instructor made the content enjoyable and overall I would highly recommend working with NILC and completing training with them.

28 April 2026
Rated 5 out of 5 stars

Would highly recommend PRINCE2 courses

I had a great experience completing my PRINCE2 Project Management Foundation qualification earlier this year and now my Practitioner certification. Karim was very helpful with the onboarding and any questions I had. Tony and Karen were great tutors. The course was well-structured and well-delivered. Would recommend.

16 April 2026
Unprompted review

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