Love my new phone cover! The cover and band are excellent quality, and it even came with a lovely dust bag and a personalised thank-you note.
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Beautiful cases, straps and chains. I got two colors, one in Alcantara. The delivery was speedy and all products were sent packaged in a nice natural white cotton pouch.
If problems arise, help and support will be provided immediately and without delay. Very quick and uncomplicated contact. The solution was quick and generous. The products are great. We have ordered... See more
Company replied
I had made a mistake in entering my address and the company reached out to me and sorted it out in no time. The bag straps are great quality and look beautiful and I even got a nice hand written note... See more
Company details
Written by the company
Kaufe jetzt versandkostenfrei im offiziellen NILO Online Shop unsere Produkte - von Taschengurten bis hin zu Handybändern.
Contact info
Jaguarstieg 14, 22527, Hamburg, Germany
- info@nilo-hamburg.de
- nilo-hamburg.de
Hasn’t replied to negative reviews
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Problem-oriented, quick solution
Very fast solvastion of problem. Thanks for service.
Sent with love
Fast delivery, sweet, personal note on a postcard, nicely packed in extra gift bag!
Nice things and very serious
Great experience
Easy to Order, fast delivery and personalised Information. Packing with no plastic used!
Super fast shipping
Super fast shipping, super nice packaging and it seems up till now - one of the best qualities of cases I ever had. I am very happy and I will buy there again! 🙌🏾
Good product and Quick delivery
Everthing perfectly fine and really…
Everthing perfectly fine and really quick!
great designs
great designs - high quality - lovingly packaged - fast delivery
The customer service
The customer service - specially Lotti - is great!! Very friendly, quick and helpful answers and solutions.
Many thanks!!!
Fast and everything ok!
Good material nice colors
Good material, nice colors. Fast and well packaged delivery. And on top two Christmas cards. One with lovely greetings and the other empty.
Thank you!
Resistant case and beautiful tape
The Case and the tape is very nice. The quality is very high. It’s my second time that I buy it, cause I was so happy with my first products. Very recommendable!
good service, quick
good service, quick, helpful with answewing questions
First of all I like the product!
First of all I like the product!! And true real thing is even better than the pictures! And the shipping was fast!
Perfect customer service - lovely bag straps
I had made a mistake in entering my address and the company reached out to me and sorted it out in no time. The bag straps are great quality and look beautiful and I even got a nice hand written note from a Nilo member of staff. Just the best customer service you could want.
Short delivery time
Short delivery time, sweet packaging, lovely product.
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