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Ninebyninegolf Reviews 

664
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their friendly attitude, excellent communication, and thorough guidance during personalized club fittings. Many people note that the custom golf equipment is carefully built to an exceptionally high standard, performing wonderfully on the course and arriving very promptly. Though some reviewers were not happy with occasional fulfillment times, mentioning noticeable delays and long waiting periods in receiving their custom orders from suppliers. Despite these occasional setbacks regarding long waiting periods, consumers consistently remain very pleased and satisfied with the superb craftsmanship and overall professional service.

What people talk about most

Service

Consumers find service to be positive, highlighting professional fittings, expert advice, and prompt... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the thorough fitting... See more

Staff

Customers had positive experiences with staff, frequently praising the team for their helpfulness and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent build and superb... See more

Order

People report positive experiences with order processes, frequently praising quick delivery times, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic place, I had to have my irons and wedges re gripped and after advice to go larger due to over gripping I visited Nine by Nine , Jordan was very helpful and fitted me to the grips by offer... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable club builders with excellent customer service. My last order was my first order with nine by nine but I've just ordered some more clubs from them because they were so good

Company replied

Rated 5 out of 5 stars

Great communication, shaft I wanted was out of stock , was willing to wait and was contacted directly and other options given , help was second to none. I waited for the original order to be restocked... See more

Company replied

Rated 5 out of 5 stars

Having purchased twice from Nine By Nine I can only praise them for the excellent build quality of every club I've ordered and received Shout out to Matt and Mark for their speedy responses to any ema... See more

Company replied


Company details

  1. Golf shop
  2. also in
  3. Sporting Goods Shop

Written by the company

More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

664 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(664)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing fitting experience

Have been to Golf Tech for 3 different fittings now, irons, woods and driver. They have become my go-to fitters as the quality of service from fitting to club building is second to none in my opinion. Thanks guys, see you again soon.

5 February 2024
Ninebyninegolf logo

Reply from Ninebyninegolf

Dear Brett,

Thank you so much for your continued trust and loyalty. We're thrilled to hear that Golf Tech has become your go-to destination for fittings. It's fantastic to know that you've experienced exceptional service and find our club building quality second to none.

We can't wait to welcome you back for your next visit and we hope you love your new driver!

Thanks again for choosing Golf Tech, and we look forward to seeing you again soon!

Best regards,
Fynn

Rated 5 out of 5 stars

Highly recommended, knowledgeable club fitting facility

Absolutely superb experience with very knowledgeable custom fitter Mark having fitted my PXG setup and Paradym driver and wood - took much into consideration and was very open to hear feedback of how the clubs we went through were working for me, making the right tweaks to get the best results, could not recommend anywhere more to get your ideal setup - such a wide range of clubs to try out and able to try all shafts on each club to settle the perfect fit, highly recommend this facility to find your perfect setup 👍

2 February 2024
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Reply from Ninebyninegolf

Dear James,

Thank you for sharing your absolutely superb experience at Golf Tech UK! We're delighted to hear that Mark, our knowledgeable custom fitter, was able to tailor your PXG setup and Paradym driver and wood to perfection.

It's fantastic that Mark took the time to consider your feedback and make the necessary tweaks to ensure the best results. We're thrilled to offer a wide range of clubs and the ability to try all shafts on each club to help you find the perfect fit.

Your recommendation means the world to us, and we're thrilled to be your choice for discovering the ideal golf setup. If there's anything more we can assist you with or if you have further feedback, please don't hesitate to let us know. We look forward to continuing to provide top-notch service for all your golfing needs.

Thank you again for choosing Golf Tech UK!

Best regards,
Fynn

Rated 5 out of 5 stars

Superb service and excellent prompt…

Superb service and excellent prompt delivery (10 days earlier than estimated) Many thanks

24 January 2024
Ninebyninegolf logo

Reply from Ninebyninegolf

Dear David,

Thank you for your kind words. We're over the moon to hear that you experienced superb service and that our delivery exceeded expectations, arriving a whole 10 days earlier than estimated. Your satisfaction is our priority, and we appreciate your feedback.

Many thanks for choosing Golf Tech UK, and we look forward to assisting you again in the future.

Best regards,
Fynn

Rated 5 out of 5 stars

Communication was great and delivery…

Communication was great and delivery prompt

25 January 2024
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Reply from Ninebyninegolf

Dear Peter,

Thank you for the amazing review. We're so happy to hear that you had a positive experience with us. Our team values clear communication, so it means a lot to know that we met your expectations. Additionally we value the important of prompt and timely delivery, and we're glad to hear that your order was delivered promptly.

Please don't hesitate to reach out to us if there is anything else we can do to help you. We appreciate the support and look forward to helping you again the future.

Kind Regards,
Fynn

Rated 5 out of 5 stars

Cleveland Zipcore wedge….

I recently ordered a Cleveland 52 degree Zipcore gap wedge from Golf Tech UK.
The wedge was very competitively priced and available online with good delivery options. The website was easy to use and I received frequent updates on the delivery process.
The wedge was delivered as promised and very securely packed.
Great customer service from Golf Tech UK, highly recommended.

4 January 2024
Ninebyninegolf logo

Reply from Ninebyninegolf

Dear Phillip,

Thank you for choosing Golf Tech UK for your recent Cleveland 52-degree Zipcore gap wedge purchase. We're happy to hear that you found our pricing competitive and our online ordering process convenient. It's fantastic that you had a positive experience with our website.

Ensuring the safe and secure delivery of all orders is a top priority for us, and we're so happy to know that it arrived as promised and well-packed.

Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation. If there's anything else we can help you with or if you have further feedback, please don't hesitate to let us know.

Thank you again for choosing Golf Tech UK.

Best regards,
Fynn

Rated 5 out of 5 stars

A very helpful and knowledgeable team

A very helpful and knowledgeable team. These guys really do know their stuff. I highly recommend if you are looking for new golf equipment. I got my clubs just before Christmas and they have done wonders.
Thanks all at GolfTech

30 December 2023
Rated 5 out of 5 stars

Excellent service yet again

Contacted Golf Tech with an urgent request for a shaft, which would normally take a few days to sort. They got the shaft to me the next day. Great service and highly recommend them.

28 December 2023
Unprompted review
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Reply from Ninebyninegolf

Dear Michael,

Thank you for reaching out to us with your urgent request for a shaft. We understand the importance of timely service, and we're thrilled to have been able to meet your needs by delivering the shaft to you the very next day.

Providing efficient and effective solutions for our customers is our priority, and your positive experience is truly rewarding for us. We appreciate your kind words.

Thank you for choosing Golf Tech, and we look forward to serving you again in the future.

Kind Regards,
Fynn

Rated 5 out of 5 stars

Excellent service

Excellent service. This is my first time using Golf Tech UK I will certainly be using Golf Tech UK again in the future

20 December 2023

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