I had an absolutely terrible experience with NineLife.ca, and I feel obligated to warn others. This company is, in my opinion, most likely operating like a scam. I received a product that was... See more
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See what reviewers are saying
Wonderful customer service! They dealt with my shipping issues immediately and used another shipping company. When my parcel went missing, immediately they sent my order again at no cost. Not many co... See more
NineLife were very prompt responding to my order request, and when the delivery of my product was delayed, they looked into it immediately and were able to give me an accurate, revised delivery date.... See more
Very difficult to find Lawry's Seasoned Pepper in Canada, but I found this. I remember this being available in Canada when I was young but for some reason, it isn't available at grocery stores today.... See more
Replied to 66% of negative reviews
Typically replies within 2 weeks
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very good love it
Extremely Impressive!…
I’ve never been this impressed with the way a delivery was handled. I never lost track of the goods till it was delivered.
Really Outstanding Service!
Good pricing
The price for the next care was really good and shipping was somewhat not too long
Reliable
Easy to order. Fast delivery. But there was tape everywhere so it ruined thé boxes when I triied to open them. I ordered 3 boxes of tea and the package was wrap properly but when I opened the package, the 3 boxes were tape together and I had to destroy the boxes to access the tea bags. I now have 60 tea bags that no longer lives in the boxes.

Reply from NineLife Canada
Great follow up
Very reliable service, follow up from ordering till delivery, reliable service and very good products too.
I was able to open up multiple tickets…
I was able to open up multiple tickets to trace my package
Fast delivery, good product
Delivery arrived in reasonable time & the bottle was well wrapped in protective material. I like the product. My only suggestion for improvement would be to consider switching biodegradable bubble wrap or recyclable paper padding
Descriptions are accurate and safely…
Descriptions are accurate and safely packaged. Delivered in timely manner.
Excellent customer service
Customer service was extremely attentive, in a timely manner, valued me not only as one more customer, communication was key. They even helped fixing my mistake when filling out my address. That made sure I received the parcel correctly. I am extremely satisfied and will be encourage to both order again from Ninelife and recommend it for friends.
This is in response to a request from you for elaboration.
I previously informed you of a less than desirable portion of my order for four bottles of Necta Sweet 1000. One of the bottles had all of the tablets 'glued' together making them impossible to remove from bottle without trying to pick them apart. Most of the tablets were broken up when this was attempted.
The other three bottles were fine, with no 'gluing' together.
Thanks for sending me the Ghirardelli…
Thanks for sending me the Ghirardelli chocolate product. It is a very fine treat. The experience was great.
I look forward to doing more business with your company.
My new credit card company indicated they may have stopped the transaction so I was doubly happy with my delivery. I also enjoy the regular product updates.
Excellent quality at the right price!
The item arrived in good time, was decently priced, and proved to be of excellent quality. We shall certainly buy from Ninelife again!
Finally could get my hands on this!
So happy to find a seller that ships this product to me! Its a big mark up but a lot cheaper than flying to Germany for it
Good product. Make sure you get the right size. Takes forever to ship but worth it.
Good product,
Seems to work well at easing my legs
Seems to work well at easing my legs, and stopping muscle cramps.
I just got today the package so I can…
I just got today the package so I can not give you any feedback I got it got recommended by a friend
great review
there was an issue for me and the team at ninelife was fantastic, they were very helpful and trustworthy.
Very happy with NineLife
We ordered an item that you cannot buy in Canada for some reason. This is the second time we have ordered from NineLife and we felt confident in ordering from them again. We are very pleased with their delivery time, and for providing tracking so we can see the progress of our orders. Thank you NineLife.
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