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NineLife Ireland Reviews 

387
•
TrustScore 4 out of 5

4.0

Fitness and nutrition
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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting that the products work wonderfully and consistently meet their daily needs. Shoppers find the online store very useful for sourcing specialized goods, describing the initial purchase steps as completely seamless. However, some customers also noted significant issues with delivery delays, stating that packages took much longer to arrive than expected. A few other people felt that the overall prices were quite high or complained about unexpected customs fees upon arrival. Consumers additionally mentioned that certain items were occasionally out of stock, leading to frustrating communication gaps and prolonged waiting periods.

What people talk about most

Product

Consumers find product to be positive, highlighting high quality items and excellent choices available.... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many consumers praise the prompt delivery, regular... See more

Order

Reviewers share mixed feedback about their order experiences, highlighting a wide range of outcomes. While... See more

Quality

Clients share positive opinions on quality, consistently describing items as top tier and excellent.... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. While some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more

Rated 4 out of 5 stars

I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA. As of today, July 1st, I'm still waiti... See more

Company replied

Rated 4 out of 5 stars

Very happy with being able to get 2 products in individual orders that reduce acid in food and acidic drinks like tea and wine. They take quite a while to arrive from the date of order but as I always... See more

Rated 4 out of 5 stars

I placed my order on 11th March but didn't receive the complete order until 16th April despite paying extra for faster delivery. I received half of my order on 1st April and had to email to get the o... See more

Company details

  1. Fitness and nutrition
  2. Health food shop
  3. Vitamin & Supplements Shop

Contact info

4.0

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(387)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Had a problem

Had a problem - but they resolved very quickly and to my total satisfaction - great communications.
Give them 5 stars for after sales service 👍

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Had a problem but dealt with in a very professional manner by company - 5 stars for after sales 👍

30 June 2025
Unprompted review
NineLife Ireland logo

Reply from NineLife Ireland

Hi Patrick,

We regret that the product didn’t meet your expectations, and we sincerely apologize for the inconvenience caused. We value your feedback, and we’ll ensure this is addressed.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Rated 4 out of 5 stars

Food purchased

Came in good time but after I purchased product, I was told it was out of stock and given a option of an alternative cheaper product that I was charged the original product price for. Replacement was 3 or 4 times cheaper than original. Also had to pay customs from US to EU

30 May 2025
Unprompted review

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