My shipment was lost / stuck during the transit in Germany. The customer service was great, very helpful & very responsive in helping to solve the problem. All I can say that Ninelife got a GREAT TEAM... See more
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See what reviewers are saying
I am very happy with the product I bought to help my migraine symptoms. I bought a second bottle and if my situation which has plagued me for more than 40 years is under control I plan to continue wit... See more
Possible scam. Ordered an item, provided my credit card details. Thereafter I received numerous emails from different delivery agents saying my order was on its way with a link to track the order. Cl... See more
This is my second time purchase with Ninelife. Most of my bariatric vitamins are sold here. It is safe to use their service. The international shipping takes around 2 weeks to arrive. So please order... See more
4.1
Great
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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scam company....do not buy from this…
scam company....do not buy from this site!order my product in late dec 25,het only showed order processed!no delivery date not any update on delivery!u will get your karma u scamming others hard earn money!trust me....what u gained throw cheat and lies....u will lose many folds more later!u just wait!
29 December 2025
Unprompted review
Reply from NineLife Malaysia
Hi J Mun Weng,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
SCAMMER! Be Careful!
I ordered an item with order number MY-NL#P828324781, price RM359 on 19th December 2025 through ninelife.my, however, it never shipped out. So I requested a refund, then I received an email from them with an email address:- ninelife-uk@headrush.zohodesk which reported as a SCAMMER on Google. They promised me a refund immediately, but it has been over three business days and I still haven't received it and they have ignored my emails since then.
Do not order from ninelife.my, they are a scammer!!! I will report to National Scam Response Centre (NSRC), then file a police report with the Commercial Crime Investigation Department (CCID) for investigation.
Do not believe other positive reviews after this, it could be them to hide their scamming technique. You need to contact your bank straightaway if you have ordered from them recently!
19 December 2025
Unprompted review
Reply from NineLife Malaysia
Hi Yuyu,
We apologize for the delay in processing your refund. We are actively working to resolve this issue and appreciate your patience.
I’ve sent an email to your registered address with the latest update, and kindly request that we continue our correspondence via the same thread for a smooth resolution.
We truly value your patience and understanding during this time and look forward to serving you better in the future.
Thank you once again for your understanding.
Warm regards,
NineLife
Satisfied
This is the 2nd time I have purchase the walking cane. Both are delivered in good condition. The only thing is delivery takes too long to arrive.
23 December 2025
Unprompted review
Shady website with no customer service
Order no P065743225
Been over 12 days and not shipped. Click on view order it’s not showing. Customer service is non existent. I’d suggest do not buy, I just lost 70 usd and will need to call my bank
12 December 2025
Unprompted review
Reply from NineLife Malaysia
Hi Kumar,
I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NineLife
Reply from NineLife Malaysia
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NineLife
It is not easy to get 4000 ml urinary bag
It is not easy to get 4000 ml large volume urinary bag and i found it at Ninelife.
25 August 2025
Unprompted review
Scammed RM3000 (£600) for 5 bags of…
Scammed RM3000 (£600) for 5 bags of huel. No shipping details. No confirmation of anything. However only confirmation of payment 🙏🙏🙏
22 July 2025
Unprompted review
Reply from NineLife Malaysia
Dear Customer,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
Easy process
Easy process, just take a little bit of time but understandable due to shipping from USA.
26 May 2025
Unprompted review
A little delay but good
The product arrived in good condition and well packed. Only it takes some time to arrive, around 1 month. Customer service also good.
22 April 2025
Unprompted review
There was a mistake on my postcode but…
There was a mistake on my postcode but I was assisted continously until the parcel was delivered. Thank you
14 April 2025
Unprompted review
Delivery on-time and good condition
7 April 2025
Unprompted review
Good product
26 March 2025
Unprompted review
Very Efficient Experience
Was very easy to nevigate your site and place an order and good arrived as expected
3 March 2025
Unprompted review
useful product
useful product, hope can find other useful products from your store
1 January 2025
Unprompted review
Good interface & competitive prices
6 February 2025
Unprompted review
Communication was good
Communication was good from placement of order. Slight delay but well done for the notification. Delivery received well packed. Good to send notification via WhatsApp (recommendation)
29 January 2025
Unprompted review
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