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3.8
25 reviews
Hasn’t replied to negative reviews
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The product and the delivery timeline was up to the time but the only thing which bothered me was that you have to pay the customs fee in time otherwise your parcel will remain held. It is refunded later through a process but its a hastle and difficult process for someone new and ordering it for the first time. But overall, its fine when you get what you order.
Easy to order, fast shipping. Good communications when I had a question about where my actual package was
Ordering process was easy and straightforward. Only thing is informing on when product should be expected during or before placing order
I was a little annoyed that it was not clear to me that I needed to pay customs fees on my order on arrival in my country, but then there was an extra bottle of the product in there to make up for it that made things satisfying in the end.
Ninelife is reliable and I have no hesitation in recommending them.
Speedy delivery, kept well informed about the process, goods were up to expectation
Great communicators. They do what they promise. Excellent helpdesk. Good products. Don’t look elsewhere!
Got shipped quickly, great track&trace, good product.
The process of delivery took a couple weeks to start. But the product is good.
It took just a bit too long, the prijs is not inclusief tax, if i didn’t check my mail i would not know i have to pay tax before they deliver my order. Together it took time and extra money. All make it too expenxive
It’s a nuisance that you have to pay customs and then claim a refund.
The refund is paid quickly.
The response to emails is almost instantaneous.
But it remains a nuisance to claim and then have to send proof of payment🥴
All in all I can recommend the company but my advice to nine life would be to make this known at checkout.
“You will have to pay customs and we will refund upon proof of payment.”
Super service!! Pity you do not have the Tornado tips in black but overall very happy with the quick delivery.
Scam, they deliver from USA, takes forever to receive your package (2 months) and you have to pay extra custom tax. They are not a dutch company but they use .NL to pretend to be one.
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