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Rated 5 out of 5 stars

What made our experience great was the right tool for the right job - even when I didn't yet know I needed the tool. With covid and a change from mostly VDI to a mix of VDI and laptops - remote users... See more

Rated 5 out of 5 stars

NinjaOne is the best rmm tool in my opinion. Its scripting capabilities and community support is exeptional. Also love their support as they are always helpful.

Rated 1 out of 5 stars

Bad leadership can undo even the strongest teams. During my time at NinjaOne, I saw how an overly micromanaging and ineffective CSM management style under CSM Manager Ninad Pandit slowly pushed talent... See more

Rated 1 out of 5 stars

We have used several remote applications and this is the worst by far. It takes more than twice the time to access my work and accomplish anything. It has split my work into two screens and makes me s... See more

Company details

  1. Technical service
  2. Cloud Computing Service
  3. Software company
  4. Software Vendor

Written by the company

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.


Contact info

2.9

Average

TrustScore 3 out of 5

23 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great business partner!!

After trying different RMM and PSA solutions in such a short time, the transition to NinjaOne was simple and straightforward. It is very powerful, easy to navigate, and has an amazing user interface. Excellent integration with external applications.
Plus, the staff and customer service and support community are just amazing. Thanks NinjaOne!

3 March 2022
Unprompted review
Show reviews in all languages. (23 reviews)

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