NinthAvenue Reviews 208

A part of the quality of service,I living far of united states,where the product came from,I suppose...and it was because that my usual method of purchasing this product wasn't available,so I'm not... See more

Product arrived within timeframe indicated. Clear communication from company on each stage. When my link for tracking wouldn't work on my phone I emailed and was promptly replied to and supplied and a... See more

I was able to purchase Max Factor Panstick foundation which has been very difficult to find anywhere in Australia for the last couple of years. Very clear communication about my order. Postage trackin... See more

I was very happy to receive my purchase. Just sad the charger cable was not included but that's not the point. This washing charging stasion was so hard to get anywhere else. Brown factory didn't... See more

The product took a bit longer than expected but was well worth the wait my little girl loves it the smell of he products is divine I would definitely buy it again

fantastic service. New Zealanders , be aware that it says its a New Zealand site , but it isnt. Regardless, delivery was good and didnt have to wait too long and product was good

The products arrived after a week, very good considering they were coming from abroad. This was my first time using them, I couldn’t find any other supplier at this price point. I would order again.

I was looking everywhere for this product and found it with your company. When I ordered the STS toiletry bag I was able to contact them about when it was going to be shipped and their response wa... See more

It’s perfect. When I got my weekend case stolen I didn’t think I’d find another clear plastic hanging toiletries bag as good and this is better than the last one. The only slight criticism would be... See more

ABSOLUTELY GREAT PRODUCT - best I have tried, I will be back for more. Everything I have purchased from this company has been truly amazing. Quality is second to none and they care about every custome... See more

Customer service was really great and helpful. My order was damaged in transit, I was given the option of getting a refund or a replacement. I got my refund on time. I think they deserve a 5 star. Tha... See more

I am in New Zealand and their website pretends to also be New Zealand based with an address and phone number. I bought a wall mounted mirror and 2 months later a desk mounted mirror arrives. Com... See more

I bought a product at Ninth Avenue which I wasn't able to find on any other online store... Delivery was not super fast, but I received my product!

The product was described very well and it was exactly what it said. It definitely provides a darker tan and is easy to use. Even though quite expensive it did deliver on quality. Didn’t take too lo... See more

Very happy with my purchase! The delivery was very fast. They customer service was also great as they contacted me to update me regarding my delivery. Must I repeat the delivery was crazy fast!

I bought from here believing products were UK based only to find what I bought was being shipped from USA. The tracking showed no progress after 4 days and the customer service email I received when... See more

I took a gamble and bought hair from this site. Had my boho braids done 21st June and I was not disappointed!! My hairdresser was even impressed with the quality and the softness. Would definitely buy... See more

Real customer service, they were very nice and answered fast. I could follow my purchase easily, each step and I received my purchase.

This site is 100% scam . I ordered 3 bottles of Dekohair serum paying £159 , after a month of wait I received a bottle of minoxidil . Also they took money from my bank account setting it as re-acc... See more

Ninth Avenue. The 2 Hair products I ordered 72 Shampoo & 72 Smoothing Cream arrived in unsealed bottles. Both bottles were titled Samples & had no instructions on the back. I asked for a replacement &... See more

delivered on time, product matched description, great balance price quality. very friendly support staff.

Product true to image and description. Looks well made and of good quality. It's also fit for purpose and last but not least it looks attractive.

The easy of ordering and follow up from the companies side as well they kept me informed every step of the way.

Excellent communication and a company that I feel I can trust. I will be ordering Mayumi Squalane oil from them again.

Excellent service, pleased I found this place as my usual supplier of a coveted product seems to have disappeared. Prompt and good communication and fast delivery.

The product was a bit expensive. So I expected excellent results. And believe me, it did the job! It’s a gorgeous smell too!

I ordered and paid for nail clippers on 11 June 2025. I received email confirmation and tracking details of shipment. The shipment has not arrived. I emailed Ninth Avenue on 1 July and there was no re... See more

Product which had a $105AUD turned up a CNN month after ordering in an Amazon box - and we’ll short of the quality suggested in the advertising. Have tried to contact for return but no response

I’ve ordered a $70 mirror for Mother’s Day on 15th of May and I still haven’t received anything and it’s been two months and a half. It took them a few weeks to ship it and then it somehow got lost an... See more

Great experience, easy to order the product , and customer service were available to help with tracking process , happy with the product, job done well

My experience was great because I was able to buy from the UK. I loved the way my item was packaged. It also came on time. Thank you for the continuous communication.

Product arrived in good condition and I was happy to find a NZ shop that can still provide body shop products

It comes in time but I would appreciate if they answered each email the customer send But overall amazing services

Nice design, realistic product appearance, good quality. Thank you very much

I have only being using bee venom for three days and the bruising seems to be fading

Purchased a men's advent calendar which Ninth Avenue charged me over $200 NZD. The product arrived and looked very cheap and nasty. I looked online and found the product was only $90 NZD. Complete... See more

I bought Keromask full coverage concealer and I paid £72.67. I’m not happy with my item because it was looks like been used and not much in it. And also they sent me different colour.

quick a and effient service goods ordered was correct and delivered promptly

It was a longer delivery time than I had expected. The item has a comprehensive instruction booklet, but was missing any reference to the sounder.

Very good experience. Tracking available and parcel delivered well. Thanks a lot.

The company is very trustfull. The items were very good packed and exactly what is was meant to be. I promite with trust this company. Fair with price and shipment. Thanl you!

Disgusting! Took them 4 weeks to dispatch an item which i had to keep checking up on. After 4 weeks I get an update to say the item is out of stock. I own a business myself thats unreal.

The order came quickly, the payment method was easy and it did not take too much time!

Good experience, nice website and easy to use. straight forward purchase.

The device took a long time coming and will take me time to learn to use it effectively but it is an advance

Everything perfect 👌 My order arrived well wrapped, as described and I am very pleased with the item.

The product did turn up! I was fearful it was a scam store front but no its all real. Super happy I took the risk. Arrived in good time and in great order.

It was easy to order and delivery was fast. It would be easier if there is a possibility to pay with Twint.

We recieved our shampoo packaged well but it did take quite a few weeks to arrive

I tried this product and I felt my hair much softer and hydrated. I will continue using it and see how good it really is. Totally recommend this

Can’t applaud the customer service enough, they replied so quickly, I had a query and it was resolved within one email which in my experience with other company’s is un heard of, whoever is in charge... See more