Nirvana Weighted Blanket Reviews 

169
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Was given as a gift maybe 2 years ago. While it looks nice and feels soft, the construction of the weighted tubes is ineffective- they bunch on one side or the other so there isn’t even distribution r... See more

Rated 2 out of 5 stars

The blanket is great for its intended purpose but I have ranked this blanket poorly because the engineering is absolutely horrible. The tubes are nearly impossible to get back in the blanket cover and... See more

Rated 1 out of 5 stars

I've used the blanket for over a month to give it a really honest try and unfortunately it's just not good. I've had to stop using it because it has made my sleeping much worse. The "cooling" blanket... See more

Company replied

Rated 1 out of 5 stars

DID NOT GET MY REFUND. I am out $190.70 and very very upset. I purchased a blanket in Dec. 2019. Did not like the way the filling moved so immediately returned it unused and clean. Company claimed th... See more

Company details

  1. Bedroom furniture shop
  2. Home Furniture Shop

Information provided by various external sources

NIRVANA™ is a luxurious, calming weighted blanket. It is microwavable, washable, and hand-made right here in Canada. NIRVANA™ has helped more than +10,000 Canadians this year.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(169)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy with this blanket

So happy with this blanket! Excellent customer service and amazingly speedy shipping during these difficult times. Actually came earlier than expected for a birthday gift. High quality material and very functional! I would recommend to anyone looking for a weighted blanket.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Healthy sleep

Excellent quality, fast shipping and I love how the beads don’t shift and they stay in place all night. My sleep and anxiety has definitely improved since this purchase. Thank you!

16 April 2020
Unprompted review
Rated 2 out of 5 stars

Reinventing the wheel isn't necessary...

The blanket is great for its intended purpose but I have ranked this blanket poorly because the engineering is absolutely horrible. The tubes are nearly impossible to get back in the blanket cover and get things equally distributed to use after washing. Putting it back together is enough to reduce a grown adult to tears. A normal stitched single peice with a duvet like cover is far preferred. Sometimes reinventing the wheel isn't necessary.

14 April 2020
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Do not expect a refund quickly. I returned the blanket February 13 and still awaiting on refund. I have texted and emailed multiple times with no response. Consider ordering from a different company.

10 April 2020
Unprompted review
Rated 1 out of 5 stars

Don't expect a prompt refund

The blanket arrived and it was fine. It seemed pretty well made. I slept with it for a few nights, but didn't sleep any better (in fact, I thought I slept a bit worse). It wasn't a hot blanket, which I was happy for. No big deal - these blankets aren't for everyone, and their return policy said if you returned it within 30 days, they'd issue a full refund. I mailed it back (after a bit of trouble getting a return label) and it arrived back at their center easily within the 30 days. I've been waiting for my refund for nearly 3 MONTHS. I've emailed numerous times, and they've reassured me it's coming. But c'mon - it shouldn't take this long.

24 March 2020
Unprompted review
Rated 5 out of 5 stars

Could flatten my 3lb Chihuahua!?!

It came fast and was as it was described on the website. I wasn't expecting the weight of it even though I understood it was going to be 25lb. This was recommended for a couple and it does work. But man it's heavy. We are still struggling to roll over during the night as it points you down! Can't leave the 3lb chihuahua under the blanket, it would squash her flat!

15 March 2020
Unprompted review
Rated 1 out of 5 stars

Very, very poor customer service, I do NOT recommend

The customer service experience with Nirvana was absolutely terrible. I purchased the blanket and decided to return it. The blanket was returned on January 28, 2020, and it is now March 12, 2020, and I have STILL not received my refund. I STILL do not have a timeframe of when I can expect my refund. I was told a general 30-60 day timeframe for the refund. It has definitely been over 30 days. The burden to follow up has always been on me... I have had to take initiative and steps to follow up with them. Very poor customer service. They do not have a phone number for you to call, it is just an email. It’s been so terrible, I have had to get visa involved. I will not order from Nirvana again. If you are on the fence for this product, and do NOT take comfort in their 30-day money back guarantee.... that has not been my experience at all. It’s crazy how quickly they take your money, but take so long to refund you... who knows if I will get a refund. I do not recommend nirvana customer service.

12 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look