Nisa Retail Limited Reviews 

103
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Came in to buy juice and never let me purchase it because my card declined once when I just needed to put more money over so rude and and got told no clearly no wanting any sales

Rated 5 out of 5 stars

I honestly like nisa local when I buy stuff with cash and I don't have maybe 10 of 20p they let me have it and they didn't told me to come back and pay the workers are kind and helpful

Rated 1 out of 5 stars

Very bad customer service bow road nisa local .basically one guy very rud and disrespectful with customer. Most of time he served customer on till.(Bit white hair) he don't care customer. I am not su... See more

Rated 2 out of 5 stars

Falkirk shop on High Station road. Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circums... See more

Company details

  1. Produce wholesaler
  2. Alcoholic Beverage Wholesaler
  3. Confectionery wholesaler
  4. Grocery Store
  5. Liquor wholesaler
  6. Tobacco supplier

Information provided by various external sources

Nisa stores are independently owned retail outlets operated throughout the UK


Contact info

2.0

Poor

TrustScore 2 out of 5

103 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(103)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Nisa was not nice

On holiday and popped in to the Nisa shop in Borth but won’t bother again. Shop Assistant might as well be replaced by Self Service as she did not acknowledge me or my wife when we went to pay. No hello or good morning, no please or thank you as she took the money. No would you like a bag, no would you like a receipt. She didn’t even make eye contact just kept gossiping to a colleague who was yards away. VERY RUDE.

21 September 2023
Unprompted review
Rated 1 out of 5 stars

Scammers at Nisa Way…

Ordered for collection through Snappy Shopper, from Nisa way, Ballater Street, New Gorbals, Glasgow..they had put 2 x 200g cheese in my bag, when I'd ordered 2 x 350g. They put a 340g jar of beetroot in my bag when I'd ordered a 455g jar. They put a 400g pack of Digestive biscuits in my bag, when I'd ordered a 500g pack. I will never shop with Snappy Shopper again. I do not trust that stores will adhere to order & what was paid for.

22 August 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Rude

Called in to the Boscastle store the woman who served me was yet again extremely rude ..what a vile woman she is ..walked out will never use the store again

29 June 2023
Unprompted review
Rated 1 out of 5 stars

NISA LOCAL YORK WAY LONDON

NISA LOCAL YORK WAY LONDON
FIRST OF ALL TO MY FELLOW CUSTOMERS IS IF WE COLLECTIVELY DONT SHOP AT ALL THESE PLACES WE WILL SEE WHO WILL SUFFER AND THAT SHOULD GIVE WAY FOR OTHER BUSINESSES THAT CARE AND GIVE THEIR CLIENTS THE RESPECT THEY DESERVE

BACK TO THIS EXCUSE OF A SHOP IN BULLET POINTS

NO GREETING
PUSHED AND SHOVED WHILE SHOPPING
FOLLOWED QUITE AGRESSIVELY WERE TALKING PEOPLE IN JACKETS PRETENDING TO CHECK SOMETHING ON BACKS OF PRODUCTS
CASHIER INCOMPETENT
MADE UP PRICES, a lot of shops do this especially if they think u don’t know or not a familiar face be aware
BLATENTLY STEALING HENCE GETTING THINGS WRONG WHICH RESULTED IN QUEUES(no sorrys)
AND CHERRY ON TOP I WAS GIVEN WRONG CHANGE
NASTY PEOPLE NASTY SHOP DARK COMPANY AND THE JOKE IS NOTHING WILL CHANGE UNTIL WE STOP EXCHANGING OUR HARD EARN CASH
FOR EVERY STORE I GET TREATED BADLY NO MATTER WHAT I AINT EVER GOING BACK
AS IF COVID SHOWED NOTHING TO THEM ABOUT VALUING CLIENTS ITS TIME TO MAKE A STAND PEOPLE AND CHANGE WILL FOLLOW

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Always plenty on the shelves at my…

Always plenty on the shelves at my local stores - Maelfa Lewis court llanederyn Cardiff and Wilson road Ely Cardiff. Run by mr Khan… staff are friendly. Watched me grow up from a young age so we all know each other. Always good quality products. Fresh and prices are a bit steep now but as expected with the cost of living rising and supplier costs etc.

Need more lucozade orange though, it always runs out of the big bottles lol.

7 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I live in France and came over to visit my partner. I received change at counter which had some old coins. I asked whether these would work as I am not very familiar with UK currency. This guy started shouting at me. He went to the extent of calling me abusive words. Worst experience ever in my life. This was Coventry 23-25 The Butts, a man wearing a cap whilst at counter. Morning 7.40am

18 July 2022
Unprompted review
Rated 1 out of 5 stars

over charged at nisa

our local coop changed to Nisa last November they sell coop products but we cannot use coop loyalty card. last week bought large yogurt marked £1.25 checked if price was correct with assistant correct at check out came up as £1.75. later in week bought cake product marked on shelf £1.30 at check out charged £1.45 this store does not sell bacon, sausage, burgers no alcohol, no lottery very little in meat products these are basic foods sold in a convenience store. this store is vertualy empty of customers at any time of the day. this overcharging seems common place country wide after reading other reviews I think trading standards ought to be notified

22 May 2022
Unprompted review
Rated 3 out of 5 stars

Disappointed customer

Hi I visited a nisa this morning bought chicken tika masala and sausage and mash and two boxes of coffee I checked later and found been over charged by 88 pence the meals were 2 for a fiver and coffee was the kenco sachets at £1 a box so why 88pence over did not give receipt but got it on my banking if they do this on other customers they making a good profit especially having to watch prices now disappointed customer

5 May 2022
Unprompted review
Rated 1 out of 5 stars

I visited my local Nisa store in…Winchcombe

I visited my local Nisa store in Winchcombe in Gloucestershire. Some of the workers need a course in customer service! The shopkeeper stood there with arms crossed, not a word was said, not even a ‘thank you’.
I’m quite appalled with the level of customer service and will not be going in there again due to this. Disgraceful behaviour!!! A one star is far too generous for this experience!

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Read please not happy

Just read trustpilot reviews I'm so annoyed it seems this company are taking us all for fools. The same generic response is made when people make an observation. Is it automated or can we speak to an official working for this s!#t show ???

24 February 2022
Unprompted review
Rated 5 out of 5 stars

Our local nisa

Our local nisa, by the l&d hospital in Luton is great. The family are helpful and friendly always. And they have everything you need pretty much. Greeting cards are brilliant. Who needs card fair 😅

21 February 2022
Unprompted review
Rated 1 out of 5 stars

I was working with Nisa

I was working with Nisa
When I left company I got paid 400£ less
I called manager many times but he did not respond me
I text area manager even still no reply from any one
Manager name is Gaspar
I must say , don’t work for them bcz they don’t pay properly
That’s not only me, that’s many frnds of mine who faced the same..
This is Nisa agar grove NW19SL

2 November 2021
Unprompted review

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