Nisbets Ireland Reviews 1,357

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpfulness and professionalism of the team. Many consumers are very satisfied with the quality of the products, finding them to be as described and effective for their intended use. The delivery service is often noted for its speed and efficiency, with many orders arriving promptly. However, some customers also mentioned issues with their orders, including incomplete deliveries or items taking longer than expected to arrive. A few people experienced problems with product quality, such as items being damaged or not meeting expectations after a short period of use.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Product

Customers consistently note positive experiences with product, often praising items for being exactly as... See more

Order

Users describe ambiguous interactions with order processes. While many customers praise the ease of online... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with products being exactly as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought directly in the shop in Blarney Business Park and it was a nice experience. The employee was very friendly and helpful. This was a 5-star experience. However, the delivery was not. The deliv... See more

Company replied

Rated 5 out of 5 stars

Excellent service from company and was very happy with the duvet protectors They were very helpful to assist me with adjusting my order without any issues and delivery was on time Protectors do t... See more

Company replied

Rated 5 out of 5 stars

Website was easy to negotiate. Set up an account and ordered within minutes. Part order was available and delivered speedily. Other part was out of stock and it stated expected delivery date. I... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service Made an order for one of there chef bundles on Wednesday and received it within two days including a pair of work clogs that was stated as out of stock so I wouldn’t rece... See more

Company replied


Company details

  1. #114 of 136 best companies in Kitchen supply shop
  2. #71 of 95 best companies in Kitchenware Shop

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great choice of products,and prices are…

Great choice of products,and prices are not to bad,way to shop on line with,and fast delivery

21 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re glad to hear you’re happy with our range of products, pricing, and the ease of ordering online. It’s also great to know your delivery arrived quickly. We really appreciate your feedback

Rated 5 out of 5 stars

Go-to place for catering supplies

Wide variety of products at competitive prices. Easy item selection and ordering. Great service. Fast delivery.

21 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re delighted to hear that you found our product range varied, our prices competitive, and the ordering process easy. It’s also great to know you were happy with the service and fast delivery. We really appreciate your feedback.

Rated 1 out of 5 stars

Mould growing on the sourdough baskets…

Mould growing on the sourdough baskets I ordered and my last order a (knocker for coffee group handles) they only sent half the product

21 April 2026
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Reply from Nisbets Ireland

Thank you for your review.
We’d appreciate the opportunity to look into this further. Please contact our customer service team with your order details so we can review the matter and assist accordingly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Online Purchasing

Very easy website to navigate, delivery was fast and great communication throughout the purchasing process

19 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re delighted to hear that you found the website easy to navigate and that your delivery was fast. It’s also great to know our communication throughout the purchasing process met your expectations. We really appreciate your feedback.

Rated 3 out of 5 stars

I ordered chef hat and chef shoes only…

I ordered chef hat and chef shoes only came chef hats still I don’t get my shoes I am really disappointed about that

13 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We sincerely apologise for the delay and for the inconvenience caused by receiving only part of your order. We understand your disappointment and appreciate you bringing this to our attention.
We can confirm that the chef shoes are now on their way and are expected to be delivered within the next 24–48 hours.
Thank you for your patience, and please accept our apologies again for the inconvenience caused

Rated 5 out of 5 stars

Great products & Service

Ordering process was easy. Despatch & delivery was very quick & ll products arrived & were as stated & expected.

19 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re pleased to hear that you found the ordering process easy and that despatch and delivery were very quick. It’s great to know that the products arrived as expected. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Very efficient

Very efficient

19 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

Great Irish Business

Website was easy to negotiate.
Set up an account and ordered within minutes.
Part order was available and delivered speedily. Other part was out of stock and it stated expected delivery date.
I like the fact that the company has an email and phone number to contact if needed.

16 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

16 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

I received my order but unfortunately…

I received my order but unfortunately wasn't quite right for us. Phoned Nisbets and with no fuss or arguments, a return number was given and picked up the next day.

15 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

Order

The website is easy to navigate. The order was delivered within 2 days. Excellent. The items were exactly as described.

15 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 2 out of 5 stars

I placed my order over a month ago

I placed my order over a month ago , I still haven't received part of it ??? It was only 2 item s ?? Its very disappointing. I probably wont order from Nisbets again 😕

15 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re very sorry for the delay and completely understand your frustration, particularly given the length of time that has passed and the small number of items outstanding.
Please accept our apologies for the inconvenience caused. We are reviewing your order as a priority and will provide you with an update today regarding the remaining items.
Thank you for bringing this to our attention, and we appreciate the opportunity to look into this further.

Rated 5 out of 5 stars

Excellent service

Excellent service

14 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 2 out of 5 stars

still waiting for a product after over…

still waiting for a product after over a week. I wanted 2 pairs but was only allowed 1. without a reason?

7 April 2026
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Reply from Nisbets Ireland

Thank you for your review. We’re sorry to hear that you’re still waiting on part of your order after over a week and understand how frustrating this must be.
Please accept our apologies for the delay and for any confusion regarding the quantity available at the time of ordering. We’re reviewing this as a priority and will provide you with an update today.
Thank you for bringing this to our attention we appreciate the opportunity to look into this further.

Rated 5 out of 5 stars

Good service

Good service, no negatives

8 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

Great Service

great service
Thank you

13 April 2026
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Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

Rated 5 out of 5 stars

Fast reliable delivery

Fast reliable delivery

13 April 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for taking the time to leave a positive review. We’re delighted to hear you had a good experience.

Nisbets Ireland

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