NJS PROPERTY GROUP Reviews 95

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and prompt communication, often highlighting their ability to arrange surveys quickly and provide timely updates. Many consumers appreciate the efficient service, with reports often delivered within a few days, and the valuable post-survey calls that offer initial feedback and a clear summary of findings. However, some customers also noted occasional difficulties in reaching surveyors for follow-up questions, with a few instances of agreed-upon calls being missed, leading to rescheduling. While the majority found the reports comprehensive, a small number of people felt that a Level 3 survey could have been more thorough.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the promptness and efficiency,... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness,... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the clear and helpful... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the fantastic... See more

Based on these reviews

Rated 5 out of 5 stars

I've used NJS twice now; once for a Level 3 survey, once for a Level 2 survey. Both times the experience was professional. Ruby is responsive and prompt to ensure we moved quickly. The surveyors calle... See more

Rated 5 out of 5 stars

NJS property group carried out a RICS level 3 survey for me. I would highly recommend them they came out the next day to do the survey which I didn’t expect they also had the report back to me within... See more

Rated 5 out of 5 stars

We have had no issues, everything we asked for has been done. Communication has been good, we were called and asked if there were any specifics we wanted the surveyor to focus on or any concerns we ha... See more

Rated 5 out of 5 stars

We have been thoroughly impressed with the NJS property group! They promptly answered any questions we had before the survey and were very quick and efficient at getting the survey booked in and sorte... See more


Company details

  1. Chartered Surveyor

Written by the company

NJS PROPERTY GROUP is your dedicated partner in the world of residential surveying and construction. With a director who is not only recognised in the industry but also passionate about delivering the best possible service, we set ourselves apart from the competition. We strive to provide our clients with peace of mind, trustworthy insights, and a commitment to excellence, all while offering competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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Rated 5 out of 5 stars

Fantastic communication and customer…

Fantastic communication and customer service from start to finish. They were prompt at booking my survey and delivered the report soon after. They were helpful to run through questions I had. Would highly reccomend.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently used NJS Property Group for…

I recently used NJS Property Group for a Level 3 survey and I'd highly recommend them. They were prompt in organising the survey, fairly priced and I received a call from the surveyor to run through the report and any concerns at a arranged time on the weekend that worked for me. Thank you for a great service.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Swift, professional surveyors

We looked at a few options for vendors to carry out a level 3 residential survey. NJS was competitively priced, they handle our request swiftly giving us an indication of the result immediately after the survey followed by a comprehensive report. The interactions we had were professional and responsive.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed by the service provided…

Very impressed by the service provided by this company. Everybody I have had contact with has been extremely helpful and very professional. The survey provided was easy to understand and very thorough. I would highly recommend this company.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend: RICS Red Book Valuation

I am very happy to recommend NJS.
I required a red book valuation to help with my IHT Tax planning. Using a RICS surveyor search platform directory, I got a very wide range of quotes and also a number of hard sell email and phone calls which I did not appreciate. NJS were the most competitively priced; prompt and professional during the whole process from arranging a date and access (thanks Ruby) to check ins from Natasha. I really liked the idea to support a female owned business too. I am happy with the comprehensive report. Just what I needed and I feel it is value for money.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful surveyor and well priced level 2 survey

Requested a Level 2 survey which was conducted within the timeframe, at a good price. Our surveyor Ibrahim called me as soon as it was done to give me his top level recommendations and findings, and he answered a specific concern we had which I really appreciated and helped to keep the house sale process moving. Thank you very much!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent survey

We were very impressed with the thoroughness of the survey undertaken on a house we very much wished to buy. The survey was extremely detailed, very clear and easy to understand. Unfortunately it made it obvious that there was a great deal of work to be undertaken, which we did not feel we could do, so we were obliged to withdraw our offer.
I would certainly recommend NJS.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast service and reasonable price

Second time I've used this company for a Level 3 building survey. They scheduled in the survey within a few days, and I had the report in around a week from start to finish.

Quite reasonable priced compared to other quotes I've got.

I'll be using them going forward and will be recommending them to others.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Quick and helpful

We have used NJS property group twice now. Level 3 surveys for two different properties. Compared to others they are cheaper and have great availability. In both instances they have been able to carry out surveys and send us reports in a relatively short amount of time, which is appreciated during a stressful time. For a Level 3 survey we would have liked it to be more thorough than it was, however it's great for highlighting big and smaller issues for us to follow up in our own time. It provides sufficient information for use when purchasing building insurance and when considering whether to negotiate price.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

very timely and comprehensive service

very timely and comprehensive service. The surveyor also phoned me prior to the formal report being issues to discuss any important points in person, with an opportunity to ask questions

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend NJS Property Services

My whole experience with NJS property services has been entirely satisfactory
I needed my home valued for probate reasons I first spoke to Ruby in the phone she was most helpful and a visit was arranged within two days Natasha came to value my house she was very professional but friendly and knowledgeable I have now received her report all within one week for a very reasonable price I would not hesitate to recommend this company

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I've used NJS twice now; once for a Level 3 survey, once for a Level 2 survey. Both times the experience was professional. Ruby is responsive and prompt to ensure we moved quickly. The surveyors called me on the day the surveys were conducted with a clear summary and the report was sent within the expected timeframe. Competitive pricing too.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently used this company for a RICS…

I recently used this company for a RICS Level 3 building survey and was very happy with the whole experience. The price was competitive, and the report I received was thorough, detailed, and easy to understand. Communication throughout the process was excellent — they kept me informed and responded quickly to my questions. Overall, a professional and reliable service that I would definitely recommend to others.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with NJS…

We had a great experience with NJS Property Group.
They responded to our request promptly and arranged the survey within a few days.
It was really useful to receive an immediate phone call after the survey to hear the key points.
The report itself is very comprehensive and backed with plenty of photos.
The fee was also very competitive
I strongly recommend this company.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and professional.

Our level 2 survey was booked in quickly and highlighted concerns communicated to us on the day. Official report received within the week, and they were very happy to advise on any queries we had. Definitely happy to recommend this company.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

It's the second time I've used NJS - recommended

It's the second time I've used NJS and on both occasions I've had to chop and change things last minute, they are always flexible and super accommodating. I also like that they give you a quick call straight after the survey with the headlines. Report delivered in five working days. Would definitely recommend.

21 October 2025
Unprompted review

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