N&N RICHMOND Reviews 17

N&N know Richmond intimately and are easy to work with. They provided straight forward guidance and an excellent rate. I would not hesitate to use them again or recommend them.

Nikki and Nina were exceptional throughout the sale of my late father’s house in East Twickenham. As I was handling a probate sale, certainty and risk management were as important to me as achieving a good price – and N&N understood this immediately. They focused on serious, financially credible buyers who were genuinely able to proceed – which greatly reduced stress throughout the transaction.
N&N’s local knowledge, communication and hands-on involvement are outstanding. They are every bit as sophisticated and strategic as the ‘big’ local estate agents, but they combine this with the responsiveness and personal involvement only a boutique business can offer. I’d go as far as to say that interacting with them was a delight – because it was! I recommend them without hesitation.

Excellent service...I highly recommend N&N !! Nikki and Nina went over and above with the sale of my house in Richmond. For example I had a first potential buyer pull out close to exchange, a difficult tenant who was not supportive of the house sale and a health issue that prevented me doing some things to the house on completion date... However N&N worked out solutions for these obstacles and made it seamless for me. The communication was superb all the way through, proactive and responsive....I am a very happy vendor. I would highly recommend N&N to anybody in the area...a huge difference from the high street other brands that I had tried...thank you very much..

Very proactive service and found a buyer quite quickly. N&N also really helped the transaction along in the latter stages when it was getting bogged down in legal minutiae on the buyer’s solicitor’s side! Thanks and well done N&N!

Nikki & Nina are a breath of fresh air in the world of property selling, delightful to deal with, professional at all times, pleasingly assertive when they needed to be but never demanding and pushy.
Their marketing is fresh, honest and informative and communication prompt whether by phone or email.
As executors not living locally we were selling a Grade II listed cottage in Richmond and N&N were the central pivot in overseeing all the viewings and coordinating everything with us, the tenant and prospective buyers as well as introducing the buyer who was not from the area to local surveyors and architects who had a good knowledge of listed buildings.
I would have no hesitation to recommending N&N Richmond to sellers and buyers.

We can’t praise N&N enough. From the photos, which showed off the house beautifully, the care to only send genuine purchasers and the smooth completion, they performed much better than the larger estate agents could. A boutique service and personalised approach - at a lower cost too.

Nina & Nikki are by the far the best estate agents we ever met. They did a fantastic job, lots of viewing for 3 weeks and then 5 offers on or above asking price. Sale completed with no troubles. Highly recommended!

We’d wanted to move to Richmond for years but didn’t know where to begin. Choosing Nikki and Nina at N&N Richmond as our property finders and buying agents was, without question, the best decision we made.

They are absolute standouts — their expertise, local knowledge and reputation set them apart in every way. Everyone in Richmond knows and respects them, and it shows. From the moment we engaged them, they brought clarity, structure and real energy to the search.

They quickly understood our brief, worked within our budget, and presented us with options we’d never have found on our own. When the perfect flat came up, they moved fast, negotiated expertly, and helped us secure our dream home on Richmond Hill.

They went above and beyond — not just in finding the right property, but in guiding us through every step of buying and moving. Being truly independent, and living and breathing Richmond, gave them an edge that made all the difference.

We 100% recommend N&N to anyone looking for an advantage in the competitive Richmond market. They’re a straight ten out of ten, five stars, and the benchmark for going above and beyond. If Michelin gave stars for property agents, Nikki and Nina would have three with a cherry on top.

It simply wouldn’t have been possible without them. The value they added far exceeded our expectations. Hire them with your eyes closed — Nikki and Nina are incredible.

— Peter, Vaida & Stella Orr

Nikki and Nina made the process of selling our house as smooth as it could be.

They are a brilliant combination of efficiency, flair, practicality, warmth and all round professionalism, which is rare and precisely what’s needed at such a big and daunting moment. When we encountered setbacks in the eleventh hour, they were ready with swift, smart problem solving to help us consider our options and formulate a plan.

Cool, calm and collected at all times, I’m so glad to have had them in our corner and can’t think of even wanting to sell a house with anyone else. We recommend them wholeheartedly.

We recently purchased our first home. Since we had no prior experience with buying a property, we decided to hire a buying agent. After reading many excellent reviews, we chose to work with N&N.

To be honest, I was initially skeptical about trusting reviews like these, but N&N turned out to be exactly as reliable as everyone had described. I am not fluent in English, yet they provided incredibly personalized support and were very attentive. They patiently answered all of my many questions and were impressively quick to respond, which helped resolve my worries almost immediately.

As we were nearing the exchange, a family member fell ill, and I was on the verge of giving up on the purchase. I couldn’t leave the house due to caregiving responsibilities, but Nikki personally came to our home to collect the documents, signed as a witness, and delivered everything to the solicitor. Thanks to her efforts, we were able to successfully complete the purchase. I truly cannot thank her enough.

In the future, if we decide to sell this flat and purchase another property, I will undoubtedly work with N&N again.

Nikki and Nina,
A massive thank you to you both for all your hard work on our flat sale. Moving house can be so stressful, but you really did everything to make the process as smooth as it could be. We had many challenges, all of which you handled amazingly. Thank you so much for helping us to fulfill our dream of moving to the countryside!! L & I

Dear Nikki & Nina,

We just wanted to say a big thank you for all your hard work throughout the sale of our beautiful flat and the purchase of another equally beautiful flat!. Even though the process was pretty stressful at times, you were always quick to respond and went the extra mile more than once. In the end, we got exactly where we wanted (absolutely loving the new place !!! ), and we’re really grateful for everything you did to make that happen.

Super recommended. Thanks again for everything!

M&A

I just wanted to take this time to thank N&N for their wonderful service and consideration for me in a life changing sale of our family home in Richmond.
Nikki and Nina found me a cash buyer with no chain before my flat went on the market.
Selling your home is never easy and lots of negotiation and frustration followed but they remained calm, positive and supportive throughout the whole process offering advice and keeping me informed every step of the way.
They literally held my hand at times and guided me through the most difficult decisions.
In the future I would have no doubt to recommend this wonderful team with a personal touch.
Sophie C of R

N&N found us a buyer with no chain, before our house even went on the market. They kept us informed every step of the way until completion. If you’re looking for professional, no nonsense agents, with Nikki and Nina, in our opinion, you couldn’t do better!

Tony and Patsy Davison

I can't recommend Nikki and Nina enough, they helped me through an emotional sale of a long standing family home. They were encouraging and supportive, which gave me a lot of confidence and offered advice and information through the whole process. Definitely went above and beyond.

Nikki and Nina were a brilliant team for the sale of our house in Richmond. They were extremely focused and worked seamlessly together, providing regular and up-to-date feedback following the viewings that we had for our property. We felt that we were in very experienced and capable hands as we navigated the sale process. Their advice was always sensible and balanced in the context of the market conditions that we were experiencing. We couldn't have asked for a more responsive and friendly team to work with and really appreciated all their hard work in securing us a sale in short order.

Nikki & Nina sold our flat on Richmond Hill when other agents failed. There is a lot to be said for that personal touch. It wasn’t an easy sale, lots of drama and frustration with the process but they remained calm and helpful. We would recommend them. Thank you.