Noble Gold Investments Reviews 

793
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, knowledgeable, and patient throughout every single step of the investment journey. Reviewers consistently highlight that the overall service is smooth, secure, and wonderfully well-organized, making it remarkably easy to manage precious metals portfolios. Consumers also deeply appreciate the clear communication, transparent guidance, and prompt assistance consistently provided by advisors during routine transactions. Though some customers noted occasional challenges regarding pricing structures, specific difficulties encountered during the selling processes, or isolated negative support interactions.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, knowledgeable, and professional.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Service

Consumers find service to be positive, highlighting efficient, professional, and helpful interactions with... See more

Product

Reviewers highlight positive aspects of product, noting that purchasing precious metals is smooth and... See more

User experience

Clients share positive opinions on user_experience, describing the overall process as smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied

Rated 5 out of 5 stars

They were very helpful in setting up my account. I needed help and had questions. I dealt with Joshua Ward. For four years, he has been consistently very helpful and a straight shooter. Precious metal... See more

Company replied

Rated 5 out of 5 stars

My experience lead me to receiving help from Josh Ward at Noble Gold. The hesitation to move investment into medals was met with encouragement that my research outside of NG was telling me this was a... See more

Company replied


Company details

  1. Gold and silver trading company
  2. Alternative Financial Services
  3. Investment service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

793 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(793)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Twice a customer and would again!

I was a first-time investor in precious metals in 2021. I was cared for every step of the way. Now in 2025, I just completed a second round of purchases. Although I know a little more, I was still treated with great care. The Noble Gold staff is attentive, knowledgeable, and full of energy!

4 June 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Frances. Thank you so much for your review! Clients like you make our jobs easy. Feel free to reach out whenever you have questions. We're here for you!

Rated 5 out of 5 stars

Our most recent transaction was a fast…

Our most recent transaction was a fast and pleasant experience! the staff is very knowledgeable and provides valuable informational guidance throughout the process! I would highly recommend them!

6 June 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Scott! We're so glad you had a great experience! We consider customer service our #1 product. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

Very easy process

Very easy process, great communication! Mandi was extremely knowledgeable and quick to respond with any question or concerns!

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Jenifer! Mandi is honored to be mentioned in your review. Congratulations on investing in a hedge and thank you for trusting us to help you with it.

Rated 5 out of 5 stars

Prompt and courteous!

Micah was very helpful in making my decision eggs at I wanted to invest in. And he's quick to reply to email inquiries as well!

2 June 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Sara! We're so glad you had a great experience with Micah. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

Referred by my brother.

I was referred by my brother and very glad I went to Noble Gold. Very trustworthy and personable. Kyler made the whole experience fun and easy. Great customer service and extremely knowledgeable which is what I needed.

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Tracie! Kyler is honored to be mentioned in your review. Clients like you make our job easy. Welcome to the Noble Gold family!

Rated 5 out of 5 stars

Convenient

Nobel Gold Investments provided a convenient way for me to roll over my 401K into a gold IRA with Equity Trust.

6 June 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Appreciate this!

Rated 5 out of 5 stars

The team was really wonderful!

The team was really wonderful to work with in making my purchase. Supportive and answered all of my questions! I’ve already recommended them several times!

28 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Linda! Thank you! We may be selling gold, silver, platinum, and palladium, but we consider customer service our #1 product.

Rated 5 out of 5 stars

Highly recommend!

Michael was very generous with his time explaining how the account works and the process involved with creating, and funding the account as well as making purchases and redemptions. He also explained how my physical assets were being stored. I felt comfortable working through the process and he was always available to answer questions as they came up. I highly recommend working with the Noble Gold team!

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Wow, thank you for this! Clients like you make our job easy. Welcome to the Noble Gold family. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

Hope

Hope, my Noble Gold representative was most helpful and patient. She answered all my questions and guided me through the process.

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Jan! We're so glad you had a great experience with Hope. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

If you are nervous about transferring…

If you are nervous about transferring your 401K over like I was, don't be.
Mandi stepped us thru the whole process and made it all possible.
Thank you for your help!

Bob & Brenda

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Bob and Brenda! We're so glad you had a great experience with Mandi. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful, great communication with transferring funds to precious metals.

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Blake. We so appreciate the 5 stars. Clients like you make our jobs easy.

Rated 5 out of 5 stars

Joshua Ward has alway taken good care…

Joshua Ward has alway taken good care of us and his follow up is implacable. We are thankful to have investments in silver and gold.

31 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Sally! Josh is tickled to be mentioned in your review. Please don't hesitate to call if you ever have questions.

Rated 5 out of 5 stars

Noble Gold : GREAT JOB1

Noble Gold always does a great job in creating a smooth and seamless transaction for my IRA deposits to Precious Metals. I have been a happy customer for some time now.

15 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Debra! So glad to hear you had a great experience! We consider customer service our #1 product. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

Positive Experience

The representative I worked with was kind, knowledgeable, and prompt on call backs. Overall, I felt that this company was great to work with. I would definitely purchase more gold and silver through them.

28 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Thank you, Julie! We're happy you're happy. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Ordering Gold

My order was easy & smooth
Shipped right to my door.
I recommend Noble Gold

21 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Herman! We're so glad you had a great experience. We may be selling gold, silver, platinum, and palladium, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great Company

Was a great experience. Was really worried if this was a real company not knowing the busines. But they are, they did everything they said they would do and everything went smoothly. I'm very pleased

21 May 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi Bobby Dean! Thank you so much for your kind words. Clients like you make our jobs easy. If you ever have questions, call us. We're here for you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look