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Noboringsuitcases Reviews 235

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TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

235 reviews

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Rated 4 out of 5 stars

Got my child's suitcase delivered today…

Got my child's suitcase delivered today all the front was scratched the company sorting it thankyou

17 April 2026
Unprompted review
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Reply from Noboringsuitcases

Thank you for your feedback 😔 We’re very sorry to hear that the suitcase arrived scratched and that you haven’t received a response after sending the photos.

That’s definitely not the experience we want to provide. We would like to look into this for you and resolve it properly — please contact us at review@noboringsuitcases.com with your details so we can assist you further 🙏 ^Nienke

Rated 5 out of 5 stars

Super company

One of the best experiences I ever had - What a fantastic company! Had a small problem with delivered suitcase. Transportation damages. Contacted customer service. Resolved immediately! New suitcase arrived in 3 days! Really beautiful suitcases, fantastic quality and super customer service! I can 100% recommend this company. Thank you 😊

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor after-sales service

Poor after-sales service. I received a suitcase with very rusty screws; it was a maternity suitcase. I didn’t have time to exchange it, and while waiting for their reply I had to buy another one. They refused to honor the warranty and refund it (obviously with the product returned). The company should check their products before sending out old and damaged suitcases.

19 November 2025
Unprompted review
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Reply from Noboringsuitcases

Thank you for sharing your experience. We’re very sorry to hear what happened — especially considering this was a maternity suitcase. A product with rusty screws should never have been sent out, and we fully understand how frustrating it must have been to have to purchase another one while waiting for a reply.

If you’re open to it, please email us at review@noboringsuitcases.com with your order details, so we can take another careful look at your case. ^Nienke

Rated 1 out of 5 stars

Very poor client service

I got a wrong suitcase and could return it but didn’t got my money back.
I only could get a voucher but since I already ordered the right suitcase again (it was a christmas present), I prefer to get my money back.
Foekje from client support therefore gave me a very unpleasant client experience which isn’t solved yet.

30 December 2024
Unprompted review
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Reply from Noboringsuitcases

Thank you for sharing your feedback, and we are truly sorry for the experience you've had. We understand your frustration, especially as this involved a Christmas gift and you were expecting a refund instead of a voucher.

We regret that the issue has not been resolved to your satisfaction and that your interaction with our customer support did not meet your expectations. We take your concerns seriously and would like to resolve this matter as soon as possible.

Please reach out to us directly at review@noboringsuitcases.com with the details of your order and your communication with customer support, so we can investigate and provide a suitable solution.

We sincerely apologize for the inconvenience and hope to resolve this for you promptly. ^Nienke

Rated 3 out of 5 stars

Not a nice experience

At the first time when it was delivered I was very happy! The picture was perfect en I thought, what a good quality. When I started to use it I saw that the picture got wrinkled. So right now I am sitting at the airport with a brand New wrinkled suit case

26 April 2024
Unprompted review
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Reply from Noboringsuitcases

Dear Stefie,

Thank you for your feedback!

How extremely annoying that you are not satisfied with your order.
I have sent you an e-mail to look for an appropriate solution together with you!

I look forward to your response.

Kind regards,

Richard | Feedback Specialist

Rated 2 out of 5 stars

Low quality

I ordered a hand luggage for my daughter. The delivery was pretty fast. The printed image was good but the front side of the luggage where the printed part was/picture was a soft plastic. The quality and price ratio for this item is definitely not worth it. I kept it anyway because my child loves the horse picture but it is a waste of money. the wheels are not clean when received.

Addendum:

Thank you very much for your reply Sir. Sadly I can’t find your email in my inbox nor in my spam.

16 April 2024
Unprompted review
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Reply from Noboringsuitcases

Dear Karen,

Thank you for your feedback!

I am sorry to hear that your order was not delivered as expected.
I would like to resolve this with you, can you send an e-mail to review@noboringsuitcases.com?

I look forward to receiving your response.

With kind regards,

Richard | Feedback Specialist

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