I ordered a hoodie almost three weeks ago and it’s still not arrived. I emailed for an update but still not had a response. I’ve had to email again and hopefully I will get some communication. I under... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a towelling set and LOVE it! Customer service, delivery and quality are all 10/10 and I’d highly recommend ordering from this company!
Company replied
Ordered a Terry towelling set, took several weeks to come which was no problem company explained it was due to issues with shipping. Order arrived and did not fit, requested a refund via email which w... See more
Company replied
I absolutely love these tracksuits. I have now purchased three and cannot fault anything about any one of them!! They are definitely my faves right now, and I will be buying more and recommending to... See more
Company replied
Company details
Written by the company
No Bra Clique first launched in 2019 whilst I was still working my then full time job for a luxury brand. Whilst working there, I noticed a big gap in the market for luxury and affordable everyday wear. I wanted to create a brand with luxury fabrics and fits but at a more affordable price point. The name, No Bra Clique represents style and quality: I wanted to bring comfort staples into consumers lives, where they can feel happy in their comfort zone whilst staying stylish - that lovely relief of taking your bra off at the end of the day is the same felling you get wearing my tracksuits!
Contact info
United Kingdom
- hello@nobraclique.com
- nobraclique.com
3.5
Average
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nobraclique
Thank you so much for your review Karen so glad you love your order from us! Please use code TYSM10 at checkout for 10% off your next purchase! Xx
I ordered a towelling set and LOVE it
I ordered a towelling set and LOVE it! Customer service, delivery and quality are all 10/10 and I’d highly recommend ordering from this company!
26 May 2026
Reply from Nobraclique
Thank you so much Isabelle, so glad you loved your set take 10% off your next order from us using code “tysm10” at checkout! Thank you for your support xx
bad experience
Ordered a Terry towelling set, took several weeks to come which was no problem company explained it was due to issues with shipping. Order arrived and did not fit, requested a refund via email which was denied as I “have gone past the return date” I hadn’t. After waiting days for a reply each time I emailed I was told I could send it back. I sent it back that night posted with Evri and made sure it was returned correctly. I posted the item on the 07/05/26 the item was delivered on 09/05/2026 back to the seller. I am still awaiting a refund, I have had no contact stating the item has been received or even if the refund is in progress. Customer service from this company is awful.
1 June 2026
Unprompted review
Reply from Nobraclique
Hi there,
Hope you’re well.
We have checked over this and confused as we have not received a return from yourself at all can you please contact us asap. If we receive returns we respond straight away within the window of return, we are a small team and respond to all emails and DM’s as quickly as we can within 48 hours each time. Apologise you have felt you have not received the best customer service however as explained we have not received a return from yourself so please contact us asap on emails or dm. Thank you again please accept our apologises and we are happy to honour a £30 gift voucher for yourself as an apology.
Alex customer service NBC x
Ordered twice off this site and both…
Ordered twice off this site and both times never received item I had to report to my bank on both occasions for my refund.. the second time they tried to dispute this even with evidence provided, horrible experience which I should off heeded after the first mistake, would recommend to avoid altogether
19 May 2026
Unprompted review
Reply from Nobraclique
Hi Mary,
Hope you’re well, after checking this we refunded your out of stock item straight away unfortunately a glitch in the website was showing a sale item for £10 which we no longer had stock of. Sorry to hear you have had a bad experience would like to offer you 20% off your next order as an apology. Thanks again team NBC x
Absolutely love this brand quality is…
Absolutely love this brand quality is always amazing
2 March 2026
Bought two hoodies only one got…
Bought two hoodies only one got refunded even though I’ve emailed numerous times and had no reply, worst customer service I’ve ever received!
18 December 2025
Unprompted review
Reply from Nobraclique
Hi there, sorry to see this however you were refunded straight away for the hoodie that was out of stock, sometimes the email notifcation of the refund lands in junk. Apologises, we have responded to yourself when our offices were back open from the christmas break. Please use code TYSM10 for 10% off your purchase. thank you!
Really disappointed
Really disappointed as I had heard so much about NBC. Ordered two hoodies end of November only one arrived beginning of December. Still waiting for the other one. They have informed me the other one will arrive before Christmas but communication is poor aswell.
9 December 2025
Reply from Nobraclique
Hi Maxine, hope you're well. sorry to hear this, your order was placed within black friday orders which our embroidery is a 5 working day turn around during these times within a small team which is stated online when purchasing. Our customer service team are inundated at the moment responding to thousands of emails a day during an extremely busy period, appreciate your patience. Please use code "TYSM10" for 10% off your next purchase as an apology on this occasion.
Thank you!
Alex customer service NBC
A simple process and a lovely suit
21 November 2025
Reply from Nobraclique
Hey Amanda, thank you so much for this kind review. Cant wait to see you in your NBC pieces. Please use code "welcome" for 10% off your next purchase as a thank you!
Always amazing quality!
Always amazing quality clothes which last and last and wash brilliantly! Can't recommend enough!
9 June 2025
Gorgeous quality and the fastest…
Gorgeous quality and the fastest delivery! So happy with my purchase!
14 April 2025
Brilliant from No Bra Clique again!
Quick delivery, beautifully packaged and excellent quality. This company never disappoints. Highly recommended!
4 April 2025
Horrible sizing and unable to make…
Horrible sizing and unable to make returns. Wouldn’t order again
27 January 2025
Reply from Nobraclique
Hi Kirstie, you placed an order within our sample discount sale as any other business anything in a heavily discounted sale is un eligible for return. Thank you
Always the best service and quality
Always the best service and quality.
Never disappointed with any items I buy from the brand.
5 January 2025
Reply from Nobraclique
Thank you Kirsty ❤️
Order not received
I placed an order for a Christmas present - order number 7275 and have not received the Order. I have emailed 3 times and had no reply! Feel my only option is to report as fraud/ scam company
15 December 2024
Unprompted review
Reply from Nobraclique
Hi Nikki, apologies from records we did respond to your emails within working hours when our offices was open over the Christmas period. To find out your parcel was lost in transit we send you tracking and also refunded your parcel as we didn’t have any more stock left to send a new one! as this was out of our control we can only apologise on this occasion thank you! Please use code TYSM10 at checkout for 10% off your next purchase!
Loved the quality and fit of this track…
Loved the quality and fit of this track suit
20 December 2024
Reply from Nobraclique
Thank you lovely so glad you loved your purchase!
Reply from Nobraclique
Amazing Sophie so glad you loved your order thank you!
Reply from Nobraclique
Thank you Helen! X
The Best Service Always & The Quality…
The Best Service Always & The Quality Is Amazing 👌🏼😍😍😍
31 January 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.