NOBULL Reviews 

The best customer service! I received an order with a pair of final sale shoes that had inadvertently been incorrectly marked with the wrong size, both on the shoes and the box. I contacted customer service and provided them with the documentation and pictures of the wrong size they requested compared to a correct size and Janmar was able to offer a replacement including expedited shipping or refund for me. I'm a satisfied customer and will do business with NoBull again in the future.

I ordered a gift card, but couldn’t find it in the email. Mark quickly resent it to me to pass on as a gift. This is the one gift I know my son appreciates. It is a can’t miss. Thanks to Mark. This is a great company.

Ordered some gym shoes for my son's Xmas present in the sale. Checked the tracking app that said they had been delivered. Panicked as I thought it may be a scam. Replied to their confirmation email, so useful rather than having to try and find contact details. Justine replied quickly with full tracking details. Parcel arrived later than expected but that's Royal Mail for you! I cannot compliment Justine's professionalism enough. A lot of companies could do with more Justines :-)

I had an issue with a product and reached out to NOBULL via their chat. Jett responded and quickly resolved the issue with appropriate options. In addition to fantastic products, NOBULL provides best in class customer service. I’m a customer for life!

Exactly two weeks ago I placed and paid for an order. I still have not received the order and there is no sign of it. Nobull has not provided any tracking information (that spot on the order details on their website is blank). Customer service can't give me any information on when I will receive the order or if it has even shipped. They just blamed a "holiday backlog" and said they would escalate the issue to their "tracking department".

Again, it's been TWO WEEKS. I'm out my money and still don't know when (or if) I'll receive my order. It's almost 2026. Online retail shouldn't be this awful.

It's especially ironic that their business name is
"Nobull". Because that's the exact opposite of what I've run into with this order.

I'm also puzzled about why Trustpilot currently shows a 4.3 rating for this company and the summary is glowing, when 55% of reviews are negative.

Don't order from Nobull unless you're a fan of frustration and poor customer service. I will never order from them again.

The absolute best customer service I’ve had in at least a decade. Christmas coming up- John made my package ( undelivered by USPS ) what could have been a disaster… into a Save. John YOU ARE THE BEDT !! Quick, patient and professional. Merry Christmas to YOU !! Great products as well.

All day KNIT wear are the best shoes in market

Made an order through TikTok that I needed to return, but the order was associated to a TikTok email. Reached out to support through text to get the return QR code sent to my personal email. They responded quickly and resolved the issue exactly how I asked.

Loyal customer that keeps coming back! Not only do I like Nobull products, the customer service is also great. I love their Outwork shoe and have purchased a few pairs. I was an avid Nike fan, but not anymore! You should definitely check them out!

I ordered 2 Recs on sale. One was not available after ordering. I emailed customer services and they assisted me with a replacement and price adjustment. Met my expectations. I purchase from no bull on-going for myself and gifts for my family and friends. They are very accommodating.

Great customer service. Received wrong product - they handled it quickly and shipped out the correct product!

I needed to exchange a pair of shoes in my order and Mark was efficient and thorough with his explanations! My questions were answered, and solution was given in less than 5 minutes

I recently visited a new city and spent two full days exploring—logging over 12 miles on foot in my NOBULL shoes. My feet felt great the entire time—no soreness at all. These are hands down the best walking shoes I’ve ever owned.
I also wore one of their shirts during the trip, and it was impressively warm, breathable, and comfortable. The quality and performance exceeded my expectations.
If you’re looking for footwear and apparel that combine comfort, durability, and style, I highly recommend NOBULL.

My package was stolen the first time, so reached customer service and had a pleasure to chat with John. He immediately arranged a replacement shipment. And in two days I finally got my new shoes. Many thanks to you!

Customer Service helped me cancel an order I had made earlier in the day for Christmas. Fast & simple!!

Had a defect in one of my shoes and in less than 10 minutes I had a replacement order on the way. Their shoes and customer service are amazing!

Great customer support when I made a mistake on the website.