While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BEWARE !! THIS IS THE WORST DIABETIC SHOE SERVICE OUT THERE! These ppl all lie and nobody knows what the others are doing. They have to read what happend last time you called to keep the lie alive. 3... See more

Rated 1 out of 5 stars

Don't use the husband and wife fitters from VA. They come unannounced. Lied to me about shipping and had me sign under duress for a shoes to this date 7/11/2014 I've yet to receive. The shoe selection... See more

Rated 5 out of 5 stars

I've never be subjected to such professionalism, sincerity and trust as I have been for the past two years with Quantum. They genuinely are concerned with their customers needs-especially for... See more

Rated 1 out of 5 stars

Ordered shoes from a fitter representing no cost Shoes in early December. Fitter did not bother to measure my feet but assured me the shoe I ordered would fit. Shoes arrived too small and had to be se... See more

Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE !

BEWARE !! THIS IS THE WORST DIABETIC SHOE SERVICE OUT THERE! These ppl all lie and nobody knows what the others are doing. They have to read what happend last time you called to keep the lie alive. 3 months for shoes that are just crap shoes! WALMART SELLS BETTER SHOES! CALLED INS COMPANY TO STOP PAYMENT !

22 November 2021
Unprompted review
Rated 1 out of 5 stars

Ordered shoes from a fitter…

Ordered shoes from a fitter representing no cost Shoes in early December. Fitter did not bother to measure my feet but assured me the shoe I ordered would fit. Shoes arrived too small and had to be sent back. An order for a replacement was made but according to the fitter, the shoes were not shipped with inserts. Finally learned this the day after Christmas as was told by fitter that shoes and inserts had to to delivered to me together. Called No Cost Shoes reps. in Florida in hope that they could expedite order so that they could be covered by my Medicare benefit for 2019 but when contacting fitter and telling him I had contacted No Cost Shoes customer service, he became rude and told me he ''DID NOT APPRECIATE ME CONTACTING HIS OWN CUSTOMER SERVICE PEOPLE'' even thought I could not get an answer from him before doing do. Shoes were never delivered by end of year and my Medicare benefit was forfeited for the 2019 year. Customer service could only say they were sorry. Sad, will not deal with No Cost Shoes again.

12 January 2020
Unprompted review
Rated 1 out of 5 stars

HORRIBLE !

This is the worst company I've ever dealt with concerning diabetic shoes.. Can't EVER seem to get a hold of someone. Wondering if this is some type of scam?????

2 October 2019
Unprompted review
Rated 3 out of 5 stars

service

I have not heard from any one about my shoes in3 months. I would like to find out where my shoes are I called and gave my new address which is 5119 Downy Ln apt 204 Henrico VA 23228

11 August 2014
Unprompted review
Rated 1 out of 5 stars

Excellent selection of shoes for all.

Don't use the husband and wife fitters from VA. They come unannounced. Lied to me about shipping and had me sign under duress for a shoes to this date 7/11/2014 I've yet to receive. The shoe selection is excellent which is why I'm still with them. I have since moved to another state and I hope I have a fitter who is professional and punctual.

11 July 2014
Unprompted review
Rated 3 out of 5 stars

I Was Left Hanging!

No one called or emailed to tell me my order would be late. Despite several telephone calls, no one came out to fit my shoes. I finally took the hint after several weeks and started to wear them. I got the bill from Medicare, and for what you are getting paid, your service should be better. This is my second pair of shoes from this company, and compared to the first time, this was a disappointment.

5 June 2014
Unprompted review
Nocostshoes logo

Reply from Nocostshoes

Spoke with the Pt regarding the above review. Per Pt, she would like to get shoes for this year. Sent out a catalog and started the 2014 shoe re-order for the Pt. Pt very happy with the call.

Rated 5 out of 5 stars

A wonderful experience

I've never be subjected to such professionalism, sincerity and trust as I have been for the past two years with Quantum.
They genuinely are concerned with their customers needs-especially for us diabetics.
The products that they offer are above and beyond "good". I feel very safe now as a diabetic because of their products.
They front office and people that visit you at home are very kind, understanding and go out of their way to help.
Thank you QUANTUM !!!
Michael Leonardo Donofrio-Florida

4 June 2014
Unprompted review
Rated 5 out of 5 stars

diabetic shoes free

I like getting new shoes each year cause I cant afford to buy any each year. It helps keep my feet in shape and do'nt ache as much ;with good shoes to wear.

4 June 2014
Unprompted review
Rated 5 out of 5 stars

It's a shoe-in

. . . and the price is right! Your representative couldn't be nicer or more professional, and your variety and quality of shoes is exceptional.

4 June 2014
Unprompted review
Rated 5 out of 5 stars

YOUR A BLESSING

I am Raymonds' Sottile Guardian and Sister and I can speak
for Raymond and myself, we appreciate and love the service
we get from quantum Medical Supply, you make us feel special,
and we are always satisfied. Thank you and God bless all of you.
We highly recommend you to everyone.

4 June 2014
Unprompted review
Rated 5 out of 5 stars

I like things simple.

I was called by a representative to make an appointment for my shoes. I felt as though there was no pressure and I was in total control of the experience, which is what a customer like myself wants. I set a day and I get a call to see if it is okay for me and it is. The representative comes to my house and calls on the way to make sure its okay for me. The representative comes to my residence with the tools of the trade to measure my feet and get an imprint and I have already looked in the catalog and picked the shoe I am interested in and another shoe in case the first choice is not available. When my shoes arrive the procedure is completed again leaving me the customer completely in control with no pressure. I like things done correctly and simple.

4 June 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look