Absolutely brilliant service and a fantastic bed! Ordered on Thursday evening, and the very next morning a really nice chap, Damian, called to arrange delivery. To my surprise, he delivered i... See more
Company replied
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Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... See more
Company replied
The beds from Nodax are excellent. I had a double for about 12 years and I moved alot. It always stayed completely stable and in perfect condition, and was very easy to take down and put up. I then bo... See more
We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... See more
Company replied
Company details
Written by the company
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Contact info
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, United Kingdom
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4.9
Excellent
328 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Good bed frame, fast delivery but courier issue
Good bed frame, fast delivery but courier, despite our request, left 3 large parcels by front door on the street.
24 August 2023
Reply from Nodax UK Ltd
Dear Irene,
We are happy to hear you are satisfied with the quality and the delivery of your product. We apologise sincerely for the courier issue and will pass it on.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Great follow up to resolve a problem
One of the packages was badly damaged when our bed frame was delivered. I think this was a delivery company problem rather anything to do with Nodax. The reason for giving a five star rating is how they handled the problem. Communication was excellent and "Magda" (the customer service representative) immediately replaced the damaged parts and followed up to ensure everything was OK. We really like the bed!
1 September 2023
Unprompted review
Reply from Nodax UK Ltd
Dear Mr. Hill,
We really appreciate you taking the time to leave us a review. We always aim to delight our customers, and we are glad you have recognised this and really like the product
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Excellent service
Excellent service.
Simple communication & ordering
Next day delivery
Fantastic quality at a great price
23 August 2023
Reply from Nodax UK Ltd
Dear Amanda,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
We Look forward to seeing you again soon.
Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Really impressive all round!
I can't fault my experience with Nodax in any way. Customer service, delivery, assembly, product, all much much better than expected. Really delighted, and would recommend to anyone.
14 August 2023
Reply from Nodax UK Ltd
Good Morning,
Thanks so much for giving us your take on how we are doing. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Nodax.
Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Reply from Nodax UK Ltd
Good afternoon Kelly,
we are elated that the product you brought has arrived quickly, and we thank you for co operation.
Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Very fast delivery
Very fast delivery - bed is beautiful really really happy with it- was quick and easy to assemble 👍 it is perfect 😊
9 August 2023
Reply from Nodax UK Ltd
Dear Janet,
We thank you so much for your review, and we are overjoyed to hear that you are pleased with your order and the quick assemble.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK Ltd
Service and correspondence has been great…
Service and correspondence has been excellent so far but delivery could be slightly more informative. 10 hr delivery is a long wait especially when we haven't moved in yet and had to drive an hour to be here
22 August 2023
Unprompted review
Reply from Nodax UK Ltd
Dear Eddie,
We are extremely grateful that you took the time to send us your feedback about our product and service.
We want to extend a heartfelt thank you for your understanding and patience with your recent
delivery experience.
I've shared your feedback with our team and we're committed to doing everything we can on our end to reduce the waiting time for the courier.
Kind regards,
Magda
Nodax UK LTD
Fantastic Experience
My experience with Nodax has been fantastic. The customer service levels and willingness to help - exceptional. My bed that I ordered was delivered the very next day and the quality of the bed is super. Thank you Nodax, I will return again.
16 August 2023
Unprompted review
Reply from Nodax UK Ltd
Dear Stu,
As a team, we are ecstatic that you are happy with your product. We try our best to make all our customers feel this way. Thank you for buying from us. We hope to see you again soon!
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Excellent services
Excellent services. Damian they’re best to fulfil my requirements on delivery . His team is very helpful
Quality of bed frame is good and sturdy
31 July 2023
Reply from Nodax UK Ltd
Dear Wendy,
We thank you for recognising our services in this way and I will personally pass this information onto Damian! We hope you return soon!!
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Reasonably priced good quality furniture
Good range of furniture at affordable prices. Great service.
26 June 2023
Reply from Nodax UK Ltd
Dear Mrs Huggins,
As a team, we are delighted to hear of the great experience you had with Nodax, and if there are any problems, please email us at www.nodax.co.uk
Please feel free to keep our website bookmarked for future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Excellent customer service and products as described
Nice products and customer service received was excellent. We had a few problems with the cabinet assembly and Nodax were more than happy to help us put both items together.
We are very happy with the quality and style of the bed. The cabinet is also nice but the design and where the feet are positioned makes it a bit top heavy and wobbly on carpet
23 July 2023
Superb quality king size bed frame
Superb quality king size bed frame. Ordered on Wednesday afternoon and delivered on Friday, super fast delivery. Very easy to assemble, very sturdy. Excellent value for money. Would highly recommend this company.
28 July 2023
Unprompted review
Excellent service and quality products
Excellent service and quality products. I purchased 3 bed frames and 2 side boards and all of the quality was perfect. The entire ordering process was seamless and Damian called me and my sister to ensure a few details and the customer service and attention to detail is something that has been lost with many other vendors so I was so pleased to feel that my orders were being taken care of and the customer mattered. The items themselves I am so pleased with. The beds went together so well and were no trouble to construct at all. I’m so pleased with Nodax and would highly recommend. I will also be using again without a doubt.
23 July 2023
Great company with unique products
Great company with unique products! I like to recommend it to all of my friends! Great support, well-working communication and delivery! I am thankful and very happy!
14 July 2023
Reply from Nodax UK Ltd
Dear Angela,
Hope you are doing well. We are extremely happy that you have recognised our company's individuation and are glad you had such a great experience.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Excellent Service
Arrived 2 days after ordering. Excellent service. Good quality. Thank you
11 July 2023
First class service
As a B and B business we neeeded a replacement bed quickly. Having W mailed the company late at night we received a call early in the morning. They helped us order and we had free delivery on the bed before 12 noon the following day. Incredible. Thank you so very much
13 July 2023
Unprompted review
quick delivery easy assembly
quick delivery , bed frame very well engineered and simple to assemble
11 July 2023
Unprompted review
Great experience
Excellent, swift customer service.
I ordered a drawer from them, top quality construction and no-hassle with swapping it when I'd ordered the wrong size.
21 June 2023
Reply from Nodax UK Ltd
Good afternoon Simon,
The Nodax team is overjoyed to hear your lovely review, and we are glad to hear you had a great experience with customer service.
Please feel free to keep our website bookmarked for any future assistance you require, or please share your experience with Nodax on your local Facebook group.
Kind regards,
Magda
Nodax UK LTD
Great quality and best ever customer service
Superb customer service, good advice, good quality product, sturdy and good looking, easy to assemble and the perfect match for my oak-stained pine floor, swift delivery, prompt and helpful answering questions. Sent additional slats free of charge and without quibble because my pocket sprung mattress needed a narrower gap between slats. Underbed drawer perfect match for the bed.
Best customer service ever.
1 July 2023
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