nodbeauty Reviews 

259
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the products, noting that everything arrives beautifully presented and securely packaged. Consumers often mention how helpful and welcoming the team is, providing wonderful advice and creating a delightful shopping atmosphere. Buyers are also thrilled with the extremely fast postage and reliable shipping times across multiple purchases. However, some reviewers were not happy with delivery delays and missing parcels. A few people reported waiting weeks without receiving their items or getting proper tracking updates. Some customers also expressed frustration regarding unresolved order issues and a lack of communication.

What people talk about most

Product

Consumers find product to be positive, highlighting incredible quality, luxury fragrances, and affordable... See more

Order

Customers had ambiguous experiences with order, reflecting a high level of disagreement regarding shipping... See more

Delivery service

Clients share positive opinions on delivery_service, noting that orders consistently arrive quickly and are... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high-standard and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as kind, professional, and genuinely caring.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 mystery boxes 1 small and 1 medium, Firstly the girls at nods are absolutely wonderful, thus is a legit company as I’ve been buying from for 2 years and sometimes there’s delays however... See more

Company replied

Rated 5 out of 5 stars

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinel... See more

Company replied

Rated 5 out of 5 stars

Delivery was super quick via Royal Mail, and Nodbeauty have such high-quality items! I decided to pick individual products instead of their beauty boxes this time, and was pleasantly surprised to rece... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products on many different occasions from nodbeauty via whatnot and they are incredible. Nod and Nic are sellers knowledgeable about all of their products, offer advice and tips... See more

Company replied


Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Cosmetics and Perfumes Supplier
  4. Skin care clinic

Written by the company

We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(259)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great small business

Everything I ordered was exactly as described, very well packaged and very quick delivery, would recommend.

22 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that everything arrived exactly as expected and that you were happy with the packaging and delivery service. Your support means the world to our small business, and we truly appreciate your recommendation. We hope to welcome you back again soon.

NODBEAUTY

Rated 1 out of 5 stars

Just wanted to follow up on my previous…

Just wanted to follow up on my previous review. It was the actual website, not someone impersonating. Do not trust this site. Quick to reply to trust Pilot but no reply to my email. .

18 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hello Beverly

Thankyou for your update we had provided an email address for you to email in as we haven’t had a previous email from yourself or update on order information. If you could respond to the request for further information please and we can reach out to you to help.

NODBEAUTY

Rated 1 out of 5 stars

8 weeks and still no order, refund or resolution

Ordered from the website and multiple orders on Whatnot. Didn’t receive 3 orders. Whatnot refunded the 2 on there but 8 weeks later and still no resolution for the online order. Told many different reasons, starting with Royal Mail delay, followed by they are shipped ready to go, followed by one of the girls had put it on hold, followed by a personal reason, followed by I had been emailed a voucher…no email received. I requested the email it was sent from….ignored and now the latest is my account has been credited which it hasn’t.
Please read other reviews before purchasing as it looks as though I’m not the only one!

18 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey Lynsey

We are so sorry to hear this. We would love to help you however we haven’t had any orders under this name. If you could email across to support@nodbeauty.co.uk so we can assist you with any help you may need. We have also reached out for more information.

NODBEAUTY

Rated 5 out of 5 stars

Bringing Affordability For Luxury And High Quality Products

Bought a few times from this brand. Products are amazing especially their own eye brow kits. The best I've tried. Superb service, fantastic products and a real pleasure to buy from. NodBeauty are a great brand bringing affordability for luxury and high quality products ⭐️⭐️⭐️⭐️⭐️

12 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much, Karen, for your continued support and for taking the time to leave such a thoughtful review. We are delighted to hear you love our products, especially our NODBEAUTY Brow Collection. Our goal has always been to make luxury beauty more affordable without compromising on quality, so your kind words mean a great deal to our small business. We truly appreciate your support and look forward to welcoming you back again soon.

NODBEAUTY

Rated 5 out of 5 stars

Great seller

Great seller. Beautiful products. Everything is genuine and delivery is fast.

25 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much, Emma, for your lovely review. We are delighted to hear that you are happy with your products and that your order arrived quickly.

Providing genuine beauty products, excellent service and a smooth shopping experience is always our goal, so feedback like yours means a great deal to our small business.

Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY again soon.

NODBEAUTY

Rated 5 out of 5 stars

Nodbeauty absolutely great

Nodbeauty absolutely great, had a problem and Nod sorted it all out without any problem at all. Ordering easy and great on whatnot also. Lovely lady glad to of found her with great products, delivery plain sailing, as I said any problems she is there to sort it out.

Keep up the fab work Nod. X

8 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much, Karen, for your wonderful review and continued support. We are delighted to hear that we were able to resolve the issue quickly for you and provide the level of service we always strive for.

As a small independent business, customer satisfaction is incredibly important to us, so feedback like yours truly means the world. We’re so pleased you’ve enjoyed shopping with us both on our website and on Whatnot, and that you’ve had a positive experience with our products and service.

Thank you again for your kind words, recommendation and support. We look forward to welcoming you back again very soon.

NODBEAUTY

Rated 5 out of 5 stars

5 star experience

5 star experience, the project lip products are incredible and really are fantastic plumpers as well as coming in a variety of gorgeous nudes. The Massia Red and White perfume I received is just delectable and lasts all day. The service and knowledge passes on by these wonderful ladies is second to none and it was delivered in just 2 days, highly recommend

4 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much, Ceri, for taking the time to leave such a wonderful review. We are delighted to hear how much you are enjoying your Project Lip products and perfume, and it’s fantastic to know your order arrived so quickly.

Your kind words about our service, product knowledge and customer care truly mean the world to us. We always strive to provide an enjoyable shopping experience and honest advice to help our customers find products they love.

Thank you again for your support and recommendation. We look forward to welcoming you back to NODBEAUTY very soon.

NODBEAUTY

Rated 5 out of 5 stars

amazing brand and such helpful staff my…

amazing brand and such helpful staff my orders arrived so quickly and packaged so beautifully very luxury and i wasnt expecting it! any questions i had they helped and guided me i have bought on website and whatnot and tiktok and all have been incredible service by nodbeauty and the owner herself. nothing is too much trouble for them and the brands i have had are project lip mac too faced and alot more the customer service is second to non and i would reccomend them to anyone amazing small business

5 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much, Julie, for taking the time to leave such a wonderful review. Reading feedback like this genuinely means so much to us as a small independent business.

We are delighted to hear that you’ve had such positive experiences shopping with NODBEAUTY across our website, Whatnot and TikTok Shop. It’s fantastic to know that you’ve enjoyed the products, found our team helpful and supportive, and loved the luxury feel of your orders when they arrived.

We work incredibly hard to provide excellent customer service, beautiful packaging and genuine advice whenever our customers need it, so your kind words truly mean the world to us. Thank you for your continued support, recommendation and trust in our business.

We look forward to welcoming you back again very soon.

NODBEAUTY

Rated 1 out of 5 stars

Never recieved my order

Never recieved my order, I sent lots of messages on the platform I ordered from. They made promises to sort, said would resend still nothing. Very unhappy 🙁

Edited to reply to comment....you say there was a delay but it never came and yes the platform did issue a refund.

8 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hello Cheryl,

Updated response - We are sorry you remain dissatisfied. However, it is important to clarify that the parcel was delayed within the Royal Mail network and held at your local depot. We subsequently arranged a return request with Royal Mail after your refund was processed and also worked with the platform to ensure a full refund was issued we are happy to attach all correspondence to this review.

While we understand your disappointment, we believe it is important that the actions taken to resolve the matter are also acknowledged.

NODBEAUTY

Rated 1 out of 5 stars

Shocking customer service.

I’m so disappointed with this company. I bought a number of items on 1st June for my daughters birthday. It said that they dispatch within 3 days so I thought great. It’s now 7th and they still haven’t been dispatched. I messaged to enquire when they would be sent, I wasn’t funny, just asked if they could be dispatched soon as I really want them for my daughter’s birthday on 10th. No one has responded and they’ve actually blocked me!! I can’t believe it. 😢

1 June 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hi Lindsey,

We are sorry to read your review. Unfortunately, we have been unable to locate any order or customer correspondence matching the details provided.

Our stated dispatch time is 2 working days, not 3 days, and we would never block a customer simply for asking about their order. We take customer service very seriously and are always happy to assist with delivery queries.

We would welcome the opportunity to investigate this further. Please contact us directly with your order number and details so we can look into this matter for you.

The NODBEAUTY Team

Rated 1 out of 5 stars

I have still not received my order…

I have still not received my order which was placed on 10/05/26. I haven’t even had an email to say it’s been dispatched. Contacted via the form on the website and then a week later via the email address supplied. Contacted on instagram and was advised they would look into it the next day and received no further contact although chasing several times. Out of pocket when I just wanted to treat myself.

10 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey Rebecca

We are so sorry to hear your parcel hasn’t arrived yet and thankyou for providing information. We will email you across to have this resolved for you.

NODBEAUTY

Rated 5 out of 5 stars

Fabulous!

Found this company on whatnot and honestly these girls are amazing the deals are incredible the service is fast and the vibe is positive and happy! You can trust this website and these girls fully ☺️ will definitely make more purchases in the future x

24 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Zoe for such an amazing and thoughtful review. Reading messages like this genuinely means the world to our small team and reminds us why we love doing what we do every single day. We’re so happy you found us through our Whatnot lives and that you’ve enjoyed not only the products and deals, but also the positive atmosphere and community we try so hard to create. We always aim to provide genuine products, amazing value and a welcoming experience where customers feel comfortable, appreciated and excited to shop. Your kind words about trust and service truly mean more than you know to us as a small independent business. Thank you again for all of your support and we cannot wait to have you shopping with us again in the future.
– NODBEAUTY

Rated 5 out of 5 stars

Great service always!

19 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much P Winter for your lovely review and continued support. Reading feedback like this truly means the world to our small business. We always work incredibly hard to provide the best possible service, amazing products and a positive shopping experience for every customer, so hearing that recognised honestly makes all the hard work worthwhile. We’re so grateful for your support, kindness and for taking the time to leave such lovely feedback. Customers like you are the reason we love what we do every single day. Thank you again for supporting NODBEAUTY.
– NODBEAUTY

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY


Ordered Clarins facial scrub (x3) on 18th January and still not delivered. I’ve chased directly and via Shopify and no reply. This company is a scam- do not buy anything from them.

Order no 10988 on 18 Jan 2026

Raised query via Shopify- no response.

Raised query via company support email on 14 April no reply

18 January 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Hey Monica

We have no information on this or an order please could you reach out to us on support@nodbeauty.co.uk so we can help.
We are currently dealing with a site impersonating NODBEAUTY since December last year. So we can ensure this is resolved for you.

NODBEAUTY

Rated 5 out of 5 stars

Absolutely amazing seller

Absolutely amazing seller. She is the best 😍😍

19 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Ria for your lovely review. Your kind words honestly mean the world to us. We’re so happy you’ve had such a positive experience shopping with NODBEAUTY and we truly appreciate all of your support. Creating a fun, welcoming and trustworthy shopping experience is always our goal, so hearing feedback like this makes all the hard work worthwhile. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY

Rated 5 out of 5 stars

I’ve bought some of the best beauty…

I’ve bought some of the best beauty products from nodbeauty at amazing prices, and every experience has been fantastic. She always goes above and beyond for everyone on her Whatnot shows and genuinely cares about her customers. She’s so generous, honest, and welcoming, which makes her stand out from other sellers. You can tell she truly loves what she does. I would highly recommend her to anyone looking for great products and an even better seller. Thank you for always making the shows so enjoyable!
Love ya Nod 💗🫶 Gembolena84 x

19 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Gemma, this review honestly made us emotional reading it. Thank you so much for taking the time to leave such kind and thoughtful words. We truly do care deeply about our customers and the community we’ve built, so hearing that reflected back means more than you know. Thank you for supporting our shows, our business and our journey. Customers like you are the reason we continue pushing forward every single day. We’re beyond grateful for your support and cannot wait for you to receive more goodies from us soon.
– NODBEAUTY

Rated 5 out of 5 stars

Highly recommend

Highly recommend! A lovely friendly service from streams and the products are insane quality and value! I’m so grateful to of come across nodbeauty and for more than just the products! 🩷

19 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Sophie for such a beautiful review. We’re so happy you found us and have enjoyed both the products and the atmosphere within our streams. Creating a welcoming, friendly space alongside offering amazing beauty products and value is something incredibly important to us, so your words truly mean a lot. Thank you for supporting our small business and for being part of the NODBEAUTY community. We appreciate you more than you know.
– NODBEAUTY

Rated 5 out of 5 stars

Genuine company

Amazing ladies, 100% genuine products and insanely good prices! always goes out their way to give us the best deals 🫶🏼

16 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Claire for such a kind review. Reading messages like this honestly means the world to our small team. We work incredibly hard to source genuine products at the best possible prices whilst still giving our customers a luxury shopping experience, so your words really do mean a lot. We’re so grateful for your continued support and are so happy you’ve enjoyed shopping with us. Thank you again for supporting our small business and being part of the NODBEAUTY community.
– NODBEAUTY

Rated 5 out of 5 stars

I’ve bought a few products from these…

I’ve bought a few products from these lovely ladies and they are absolutely fantastic! Really fast at posting and great prices

6 May 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Yasmina for your lovely review. It truly means so much to us as a small independent business. We’re so happy you’ve loved your products and had a positive experience with our service. We always try our absolute best to keep dispatches quick, prices affordable and create a fun shopping experience for everyone. Your support genuinely helps our business grow more than you know and we cannot thank you enough for choosing to shop with us. We hope you continue loving everything you receive from NODBEAUTY.
– NODBEAUTY

Rated 5 out of 5 stars

Ive bought from nodbeauty a handful of…

Ive bought from nodbeauty a handful of times and always so happy with every product ive recieved! I nearly have one of every project plumps lip products and they really are brilliant. Customer service has been great when needing to get in touch! Thank you!

24 April 2026
Unprompted review
nodbeauty logo

Reply from nodbeauty

Thank you so much Niamh for such an amazing review and for your continued support of NODBEAUTY. Hearing that you’ve shopped with us multiple times and loved every order genuinely means the world to our small team. We’re so happy you’re enjoying the Project Plump products and that our customer service has left a positive impression too. We always try our best to create a fun, supportive and exciting shopping experience from start to finish, so feedback like this truly makes our day. Thank you again for your kindness and trust in us, we cannot wait to welcome you back again soon.

NODBEAUTY

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look